Lightwave Dental was founded in 2016, is a high-growth company building the group model for the future of the dental industry. Lightwave is passionate about doing things the right way with a tight focus on high quality, core values, and taking care of their people. Lightwave is a dental leadership organization that focuses on partnering, training and developing dentists as the natural leaders of the dental practice. Lightwave helps dentists launch their careers, supports dentists leading high-growth dental groups, and assists doctors looking to establish their legacy as they transition into retirement. Lightwave is solving the big problems in dentistry: retirement, management, reimbursements, and partnership by providing the benefits of a group while preserving the essence of private practice. Lightwave currently supports over 80 dental offices in 4 states. For additional information, please visit lightwavedental.com. Follow us on LinkedIn, Facebook, and Instagram. Job Title: Database Administrator (DBA) Company: Lightwave Dental Location: Remote in VA or NC (some travel required) Reports To: Sr. Director of Information Technology Position Summary As a Database Administrator at Lightwave Dental, you will be the backbone of our data infrastructure. You will design, manage, optimize, and secure our dental practice databases across a hybrid environment encompassing on-premises and virtual servers. Your primary focus will be on database administration, with a heavy emphasis on Disaster Recovery, Business Continuity, and seamless infrastructure modernization through database clustering. Key Responsibilities - Database Administration: Design, install, configure, upgrade and maintain dental practice database software and servers in a hybrid cloud environment (on-premises and cloud-hosted servers). - Disaster Recovery & Business Continuity (DR/BC): Design, implement, and routinely test comprehensive backup and restore strategies. Ensure all data architecture strictly aligns with defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). - Database Clustering: Design, test, implement, and maintain database cluster(s) to optimize performance and ensure high availability. - Virtualization & Migration: Lead and execute Physical-to-Virtual (P2V) migrations to modernize legacy clinic servers and integrate them into our broader infrastructure. - Performance Tuning & Capacity Planning: Monitor database performance and usage, implement changes, and troubleshoot bottlenecks to ensure uninterrupted access to critical dental practice management systems. Monitor hardware, database utilization, and third-party integrations to anticipate and adjust storage and resource requirements as needed. - Security & Compliance: Ensure all database architectures comply with healthcare data security standards (HIPAA) through robust access controls and encryption. Required Qualifications - Core DBA Experience: Proven track record as a Database Administrator managing robust relational database systems, including database clusters. - Technical Expertise: Strong, hands-on experience with SQL, MariaDB, and InnoDB storage engine. - Hybrid Environments: Demonstrated ability to manage infrastructure bridging On-Premises networks and Microsoft Azure. - Resilience Planning: Extensive experience handling database backups, restores, and establishing Disaster Recovery/Business Continuity (DR/BC) protocols. - SLA Management: A strong mathematical and operational understanding of RTO/RPO metrics and how to architect systems to meet them. - Virtualization: Practical experience performing Physical-to-Virtual (P2V) server migrations. Preferred Qualifications - Industry Software: Hands-on experience with Open Dental practice management software is highly desired. - Advanced Cloud Storage: Familiarity with Azure Blob Storage for managing scalable, cost-effective backup retention and archiving. - Healthcare Experience: Previous experience working within HIPAA-regulated environments. In return for providing an excellent employee and patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

Role Description This is a remote, full-time position supporting a large federal healthcare program. You’ll help manage cloud-hosted databases, support data integrations with external systems, and ensure things run smoothly behind the scenes. Qualifications - 2+ years of experience working with databases in a backend or infrastructure role - Solid SQL and basic scripting experience (e.g., Python or Bash) - Comfortable working in AWS environment (prefer experience with LiquidBase) - Familiarity with APIs, data flows, and backend integrations (REST, SOAP, HL7) - Good troubleshooting skills and a desire to learn — especially in a complex, high-security environment - Experience with backups, performance monitoring, and managing data in production systems - Clear communication and documentation skills; able to collaborate with developers, analysts, and security teams - Bonus Qualifications: - Exposure to VA systems, healthcare data, or federal environments - Experience with Oracle, InterSystems IRIS / HealthShare, or MUMPS - Familiarity with DevOps tooling: Git, Docker, Jenkins, Kubernetes - Knowledge of data security standards and PHI/PII handling Requirements - Must be a US Citizen and able to work domestically - Must be able to attain low-level security clearance Education - Bachelor’s degree Benefits - Fully remote - Annual stipend - Comprehensive Benefits Package - Company Match 401(k) plan - Flexible PTO, Paid Holidays Compensation $90,000 - $105,000 Company Description Wilcore is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact a Wilcore HR representative to request such an accommodation by emailing hr@wilcore.io.

• Install, configure, and maintain SQL Server, MySQL, PostgreSQL, and other database engines (on-premise or cloud). • Perform routine database health checks, maintenance, patching, and upgrades. • Manage backup and recovery strategies, ensuring RPO/RTO compliance. • Monitor end-to-end database performance (CPU, memory, I/O, PLE, slow queries, locking, indexing). • Conduct query optimization, indexing strategies, and database tuning. • Analyze slow queries, performance bottlenecks, and long-running processes. • Manage and support HA/DR solutions such as SQL Server AlwaysOn Availability Groups, Replication, Log Shipping, MySQL Replication / InnoDB Cluster. • Ensure proper failover, redundancy, and disaster recovery plans. • Implement and maintain database access controls, least privilege, and role-based permissions. • Conduct security audits, patching, vulnerability remediation. • Ensure compliance with company policies and regulatory requirements. • Develop automation for routine DBA tasks. • Maintain monitoring alerts, jobs, and automated maintenance tasks. • Troubleshoot production issues, service outages, and performance incidents. • Provide root cause analysis (RCA) and recommendations to prevent recurrence. • Participate in on-call rotation if required. • Work closely with SRE, DevOps, Developers, and Product Teams on database requirements. • Support deployments, data patch requests, schema migrations, and release activities. • Maintain accurate documentation (DB standards, architecture diagrams, SOPs, KT materials).

About Us TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care. We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference! About the Position We are seeking a Database Site Reliability Engineer who demonstrates a strong skill set in managing PostgreSQL. In this role, you will own the reliability and operability of our PostgreSQL services supporting a growing 24x7 SaaS platform, with an emphasis on availability, performance, observability, incident response, and automation. You will partner with cross-functional teams—including developers, operations, and infrastructure—to ensure that our database services run smoothly and efficiently. If you are passionate about operational excellence and continuous improvement, we want to hear from you. What You'll Do - Responsible to design, implement, and maintain high-availability, high throughput, data and compute intensive, critical database systems running PostgreSQL which supports a growing 24x7 SaaS platform. - Define and improve database service reliability through monitoring/alerting, SLO-oriented metrics, and operational readiness. - Participate in and help drive incident response, root cause analysis, and post-incident corrective actions for database-related production events. - Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations. - Provides escalated technical guidance and support to other technology teams throughout the organization - Provides on-call coverage for production support and other duties as required. - Accountable for complying with HIPAA security policies within the database platform - Ensure all solutions and operational activities adhere to the security and operating policies established by the organization - Own and continuously improve our Datadog database observability by building actionable dashboards, alerts, and service-level views using an observability stack (e.g., Prometheus, Grafana, New Relic, or equivalent). Familiarity with PGAnalyze or Percona a plus. - Automate system maintenance tasks using Bash, Powershell, Python, or Ansible. Manage infrastructure as code (IaC) writing Ansible playbooks. Some exposure to Terraform a plus. - Experience with writing & designing ETL pipelines using Python a plus - Understand and maintain various PostgreSQL ecosystem components like: PgBouncer, PgBackrest, HaProxy, RepMgr a plus - Excellent communication and interpersonal skills.  What We're Looking For - BS degree in Information Systems, Engineering, or equivalent experience - 7-10+ years of Engineering experience with Database Engineering, Systems Engineering, DevOps and/or SRE - Experience in cloud-based compute, storage, and containerization solutions (Azure & Kubernetes preferred) - Proficiency with operating PostgreSQL in a Linux environment is a plus - Expertise with an observability/monitoring platform (e.g., Prometheus/Grafana, New Relic, Datadog, or equivalent); Datadog experience is a plus. - Experience working in Agile/DevOps environments and operating production services with ITSM practices where applicable What We Offer - Competitive salary - $120,000-160,000 - Employer sponsored health, dental, vision, life, and disability insurance - Retirement plan with company contribution - Annual company profit sharing - Personal development/training budget - Open, collaborative work environment - Extensive 2-week onboarding plan - Comprehensive mentorship program Equal Opportunity Employer Statement & Applicant Rights TherapyNotes LLC is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to providing a workplace free of discrimination and harassment. For more information about your rights under federal employment laws, please review the following: - Know Your Rights: Workplace Discrimination is Illegal - Family and Medical Leave Act (FMLA): Employee Rights Under FMLA If you require a reasonable accommodation during the application process, please contact humanresources@therapynotes.com #LI-Remote #LI-RH1 3/26/2026