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SmarterDx, founded in 2020 in New York, New York, is a health technology company focused on clinical AI solutions that enhance hospital revenue integrity and ca
Clinical Experience Manager
Location
United States
Posted
72 days ago
Salary
$125K - $150K / year
Seniority
Senior
Job Description
Clinical Experience Manager
SmarterDx
• Help hospitals and health systems understand how AI-powered CDI can improve documentation, boost revenue, and drive quality care. • Work closely with Customer Success to refine documentation workflows and help clients maximize their CDI programs. • Help design, implement, and refine comprehensive educational materials, guidelines, and curricula for CDI specialists, ensuring they can accurately review AI-driven query recommendations and maintain compliance standards. • Communicate directly with client CDI leaders to establish trust, address concerns, and demonstrate advanced knowledge of inpatient clinical documentation best practices
Job Requirements
- Clinical Expertise: MD, RN, or another relevant clinical credential. You understand patient care and the nuances of CDI.
- Deep familiarity with ICD-10, HCC coding, Medicare guidelines, and payer documentation requirements.
- Proven ability to engage with prospects and clients, translating clinical concepts into business impact.
- You can distill complex CDI topics into clear, compelling messaging for both clinical and non-clinical audiences.
- You’re excited about the role AI can play in transforming CDI and revenue cycle management.
Benefits
- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from anywhere in the U.S.
- Unlimited PTO & 10 Holidays – So you can relax and recharge.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
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