WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE We're building Zeta Developer Platform, our next-generation Marketing Operating System, and we need a Senior Product Designer who will be instrumental to its success. This role is a pillar position that bridges design and engineering to create the core foundation of the Agentic Apps Framework that will fuel our Zeta Developer Platform experience. You'll partner with our design system team, inform Model Context Protocol (MCP) improvements, and build the foundation—then scale—our Agentic and Vertical Apps infrastructure. You'll join at a pivotal moment where we're raising the bar on quality, speed, and innovation. We're looking for someone who can challenge us in the best way: bringing strong skills in AI, visual design, UX, motion, and coding to push our thinking forward and help us achieve what hasn't been done before. This is a foundational role for a product that will define our company's future. You won't just be designing features—you'll be designing the core AI experience. - AI is central to how users interact with the product, not an add-on - Your work defines how users trust, understand, and rely on the Zeta Developer Platform every day - You’re shaping a platform launching at Zeta Live 2026, with impact that compounds over time THE TEAM We're evolving how we work to reach the next level: - Vision over hand-holding leads to more creativity and innovation - Empowerment and delegation leads to more accountability and ownership - Strategy and clarity means less management, more impact - Challenge and growth creates better outcomes through healthy debate We value people who bring ideas on what we should stop doing, start doing, or change to elevate our team. RESPONSIBILITIES - Design the Zeta Developer Platform Experience: Own and evolve the end-to-end Zeta Developer Platform experience, including conversational interfaces, contextual guidance, and AI-driven workflows that support daily user tasks across the platform. - Design Systems Partnership: You’ll work closely with our Design Systems team to create, maintain, and evolve scalable UX and UI patterns for Zeta Developer Platform—ensuring consistency, quality, and flexibility as the platform grows and more teams build on it. - Partner Closely with Product & Engineering: Work as a core triad partner with Product Management and Engineering to define strategy, behavior, and execution—translating complex requirements and technical constraints into intuitive, human-centered AI experiences. Confidently present work, rationale, and tradeoffs to partners and leadership to drive alignment and decisions. - Advance AI Interaction & Explainability Patterns: Define how Zeta Developer Platform communicates intent, progress, confidence, and limitations—helping users understand, trust, and collaborate with intelligent systems. - Raise the Bar on Craft, Motion, and Interaction Quality: Lead by example through strong visual design, interaction design, motion, and prototyping—using motion and micro-interactions to communicate system state, reduce cognitive load, and make AI feel responsive and alive. - Scale the Zeta Developer Platform Experience: Identify opportunities to standardize UX patterns, documentation, and behaviors across Zeta Developer Platform—creating consistency while allowing flexibility where needed. REQUIREMENTS - 8+ years of product design experience on complex platforms or systems - Experience designing and shipping AI-powered or data-informed products - Proven track record of close collaboration with Product and Engineering - Experience influencing standards, patterns, or systems beyond a single feature - Ability to balance craft, speed, and business impact - Figma (expert level) — scalable component architecture, design systems, and documentation - AI design tools such as ChatGPT, Claude, or similar, used as part of daily design workflows - Prototyping tools (Figma Prototypes, Framer, ProtoPie, or similar) for exploring behavior and interaction - Motion tools such as Rive or After Effects or similar for stateful interactions and micro-animations - Working knowledge of HTML, CSS, and modern frontend concepts - Comfort working within modern product development tools and workflow Core Skills - AI & Conversational Design Fluency: Experience designing AI-powered, conversational, or assistive experiences, with a focus on clarity, trust, and responsible presentation of AI output. - Systems & Platform Design Expertise: Proven ability to design scalable UX frameworks, patterns, and interaction models that support complex platforms and evolving capabilities. - End-to-End Product Design Craft: Excellence across UX, visual design, interaction design, and motion, with the ability to make complex systems feel approachable and usable. - Technical Collaboration & Prototyping: Comfort partnering closely with engineers, understanding technical constraints, and using prototyping to explore and validate interaction and behavior. - Design Leadership Without Authority: Ability to influence outcomes through clear thinking, strong critique, documentation, and example-setting across teams. - Cross-Functional Influence & Communication: Demonstrated ability to clearly articulate design thinking, rationale, and tradeoffs; confidently present work; and influence decisions across design, product, engineering, data, and leadership—especially in complex, ambiguous, or technically dense problem spaces. Mindset & Approach - Ownership-driven leader who takes responsibility for outcomes, not just outputs - Customer- and experience-obsessed, especially in AI-driven workflows - Quality advocate with pragmatic judgment, balancing craft with speed - Collaborative, Resilient Partner who approaches challenges with professionalism and empathy, engages in healthy debate, and maintains clear, respectful collaboration and communication. Motion Tools - Framer Motion - Motion.dev - D3 - GSAP Design Tools - Rive - Figma - FigJam - Figma Slides Vibe Coding Tools - Cursor - Claude Code - Storybook - React/Next.js Comms/PM Tools - Slack - Confluence - Jira BENEFITS & PERKS - Unlimited PTO - Excellent medical, dental, and vision coverage - Employee Equity - Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $160,000 - $180,000 depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-ND1 #LI-remote

• Responsible for integrating and optimizing AI and automation into work processes • Identifying manual or inefficient workflows • Developing automated solutions • Ensuring the meaningful use of AI tools across the company • Close collaboration with management and all teams • Building efficient internal processes for marketing, operations, and reporting • Automating repetitive tasks within the company • Documenting and structuring workflows and automations • Continuously evaluating new AI tools and technologies

• Audit existing manual processes and redesign them using AI and automation to improve speed, scalability, and efficiency. • Architect and implement end-to-end operational systems that reduce human dependency and create long-term leverage. • Own projects from concept to execution, turning ambiguous business challenges into structured, functioning workflows. • Build and optimize automations using AI and no-code/low-code tools (e.g., workflow builders, CRM automations, integrations). • Continuously research, test, and recommend emerging AI tools to keep the company ahead of the curve. • Identify bottlenecks across operations and engineer scalable solutions that eliminate repetitive work. • Support general operational or VA-related tasks when needed, while prioritizing system-level improvements.

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Faculty 506 Pay Range: $71,300.00 - $107,000.00 Job Description Instructors are subject matter experts who teach and support a caseload of students enrolled in their assigned course(s). Instructors offer specialized instruction on topics in their course(s) aligned with best practices, as well as monitor and support student progress in competency development and course completion. They are responsive to learner needs and vary the type, length, method, and intensity of instruction best matched to the learner’s strengths and goals. Using technology, Instructors may interact with students in both group and one-to-one settings. Instructors collaborate with other instructional and program faculty serving the students in their course to ensure continuity and quality of support. Job Duties Develops instructional materials, aligned with identified learning objectives, course competencies, and instructional interventions, to support both student self-service use and use in virtual one-to-many events. Provides effective, relevant, and engaging one-to-many virtual events aligned with identified learning objectives. Continually develops knowledge, skills, and expertise through active participation in faculty learning community and other developmental opportunities. Provides proactive, relevant, timely, and effective one-to-one virtual instruction to students in a specific course or domain. Facilitates student communities to support peer collaboration, effective faculty interaction, and student development. Student-centered and provides effective one-to-one virtual coaching to help students achieve personal, academic, and career goals. Adapts instructional and coaching practices to common and typical student needs. Performs other job-related duties as assigned. KSAs Subject-matter expertise in the assigned content and skills of the course(s)/domain(s) Strong knowledge of how student characteristics interact with different learning needs common to the course(s)/domain(s) Strong communication skills with the ability to moderate online student communities to encourage engagement and learning. Ability to use information from student profiles, learning behaviors, and interactions to identify individual student needs. Demonstrates respect for and value of diverse perspectives and experiences. Ability to adapt standard resources, templates, and instructional plans for the needs of individual students or groups of students. Ability to apply adult learning principles and instructional skills to build student competency in a virtual one-to-one setting. Provide encouragement for student self-reflection and metacognition to improve competency in learning objectives. Flexibility to adjust instructional approach depending on individual student needs and preference. Skilled at using data to identify students in need of proactive support, with the ability to select appropriate tone and content for proactive outreach. Ability to adapt the timing, modality, and frequency of outreach/contact to individual student needs and preferences. Strong active listening skills and emotional intelligence with the ability to build relationships with adult students. Solid understanding of coaching strategies to support personal, academic, and professional development in adult students. Willingness to engage in regular self-reflection and re-evaluation of beliefs, perspectives, and approaches to improve equity. Proficient in developing presentation materials that align to specified objectives and are visually engaging, understandable, and accessible. Ability to develop learning facilitation experiences and effective, formative self-assessment activities aligned with specific objectives to advance student learning. Skilled at implementing relationship-building activities for online student communities. Ability to facilitate synchronous student interaction in a virtual environment. Minimum Qualifications: - Doctorate degree in Psychology or a related field (Psychology, Counseling, Behavioral Health, Substance Use and Addiction). Education must be from an accredited institution. - 3 years of relevant professional experience, including 1 year of highly successful practice, based on student outcomes, in the role area/practice. - Demonstrated subject matter expert in assigned content or practice area(s). - Available to work a consistent student-centered schedule, including evenings and weekends - Up to 20% travel is required of this role Preferred Qualifications: - Strong experience with distance education and distance learning students. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.