Role Description Are you fluent in Italian and passionate about maintaining a safe online environment? Our client, a multinational BPO company, is currently seeking a dedicated Italian-Speaking Social Media Content Moderator (Remote/On-site) to join their team in Greece. In this role, you will ensure that all user-generated content complies with community guidelines and standards, actively contributing to a positive and safe user experience. - Reviewing and approving or rejecting content submissions (comments, videos, images, or posts). - Monitoring user interactions and taking appropriate action against violations (issuing warnings or bans). - Collaborating with team members to ensure consistent moderation policies. - Understanding and implementing client policies and guidelines effectively. Qualifications - Fluency in Italian (C1-C2) - Very good command of English (B2) - Proficient in MS Office Suite. - Strong attention to detail - Emotional resilience - Critical thinking - Ability to multitask, prioritize, and manage time effectively. Benefits - Competitive Salary - Monthly Bonuses - Meal Vouchers - Health care benefits and numerous other discounts - Continuous Training and access to Educational Platforms - Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation Company Description

Social Media Content Specialist The Certified Collectibles Group is seeking a Social Media Content Specialist to join our fast-paced, highly collaborative media team! CCG is the world’s leading provider of expert and impartial services for collectibles, including coins, banknotes, comic books, magazines, TCGs, sports cards, video games, home video and more. This role owns social execution for two of our most acclaimed brands, CGC Cards and James Spence Authentication (JSA). As a Social Media Content Specialist for CGC Cards & JSA, you will help drive our brand presence across platforms through compelling, customer-focused content. We’re looking for a multi-skilled content specialist with a sharp eye for engaging storytelling, monitoring & adapting to trends and algorithm shifts, and developing a distinct social brand voice. Your responsibilities will include growing our social media presence, owning the social media content calendar, posting and scheduling content, collaborating with our creative & production team members, community management and providing valuable insights. This is a remote position, with occasional evening and weekend support as required. There will be several opportunities for travel, which may include weekends. The ideal candidate has familiarity within the pop culture collectibles world, especially trading card games, sports cards, and collectibles authentication. Key Responsibilities: Content Direction & Execution - Ideate static & dynamic content to support key content pillars established by the Social Media Senior Manager - Brief and collaborate with graphics and production teams to implement ideas efficiently - Conduct and/or appear on livestreams via various platforms Social Page Ownership - Serve as the day-to-day social page manager for CGC Cards and JSA, owning content planning, scheduling, publishing, and optimization across platforms - Partner closely with Cards and JSA marketing leadership and stakeholders to align social content with brand priorities, campaigns, and business objectives - Maintain content calendars and workflows for Cards and JSA, ensuring deadlines are met and cross-functional inputs are incorporated efficiently - Post, schedule and track content performance using native platform or third-party tools - Write high-performing social media copy with minimal editing required - Translate complex or niche collectible knowledge into accessible, engaging posts for diverse audiences - Use platform analytics and engagement date to optimize content types, post timing and creative decisions Trend Monitoring & Implementation - Proactively monitor social media trends, platform updates, and emerging content formats (especially within CapCut & Edits) across Meta, TikTok, YouTube Shorts, and X to identify timely opportunities relevant to collectibles audiences - Stay fluent in creator-led and community-driven trends within the collectibles space, especially in TCG, sports and non-sports cards, to ensure content feels current, credible, and culturally relevant - Translate trends into brand-aligned, original content concepts that align with business goals and platform best practices Event Coverage & Field Work - Travel occasionally to cover industry trade shows, grading activations and collector events, producing timely content on-site for real-time and follow-up use Required Qualifications: - 3-5 years of professional experience in social media content creation and publishing - Deep understanding of, and ability to utilize, unique features & capabilities within social focused editing software, including CapCut, Edits, and Canva - Expert-level knowledge of Instagram, TikTok, YouTube, X, Facebook, and Reddit - Strong social copywriting skills with a proven track record of high engagement - Deep familiarity with pop culture collectibles, especially trading cards and sports cards - Strong understanding of social media analytics and performance optimization - Excellent organizational skills, with the ability to manage multiple deadlines in a fast-paced environment - Ability and willingness to travel for on-site content capture Preferred skills: - Experience working in the collectibles, gaming, pop culture, or memorabilia industries - Experience livestreaming via native and/or third-party platforms - Experience working with content calendars, and social management or scheduling software (i.e. Hootsuite, Sprout, Sprinklr, Meltwater, Hubspot, etc.) - Photography and lighting experience a plus Key stakeholders: - Reports to the Sr. Manager, Social Media - Peers on Marketing team - Graphic Design and Video production teams If you’re passionate about collecting and know how to create content that sparks engagement, drives conversation and builds brand authority, we invite you to apply for this opportunity at the Certified Collectibles Group!

• We are looking for a Social Media Manager and Content Creator to build our brand on Instagram and TikTok and grow a strong community. • Build Instagram & TikTok: develop content strategy and posting plan. You will expand our channels and help them take off. • Produce Reels & short videos: you will shoot, edit and post Reels that genuinely resonate with parents. • Execute content pillars: everyday family adventures with ouchie, first-aid tips ("Did you know?"), unboxings, behind-the-scenes, seasonal topics. • Build community: reply to comments, manage DMs, and have real conversations. Engagement > follower count. • Influencer outreach: contact mom bloggers, midwives, and outdoor-family creators to set up collaborations. • Coordinate UGC: encourage customers to share their ouchie moments. Curate and repost user-generated content.

Bilingual Social Media Agent – Remote Earn $17 per hour (This includes an hourly base rate of $16.00 and a bilingual differential of $1.00 an hour) + bonus. Candidates must live in Texas to be eligible.  What will I do as a Remote Customer Service Representative? Are you bilingual and have a passion for engaging with customers through modern social media channels? Join our team as a Bilingual Social Media Agent, playing a vital role in supporting our customers, solving their issues, and upselling products and services that meet their needs. While this is primarily a social-media based role, there will be occasions when reaching out to your customers via phone is necessary to ensure they receive the best possible support and solutions. You will represent one of the nation’s largest brands handling inbound inquiries via online social media platforms, providing solutions, and identifying opportunities to offer additional products and services.  Key Role Responsibilities - Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs. - Process orders, update customer accounts, and ensure accurate records in internal systems. - Multitask effectively between handling customer inquiries and navigating multiple systems. As a Bilingual Social Media Agent, you get: - Fully remote, work-from-home environment with paid training and ongoing professional development - Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment - Full time hours. 40-hour work week - Paid Time Off. Because rest isn’t a reward – it's necessary for your well-being. - Medical, Dental and Vision Insurance. We will help cover the cost of your premium. - Tuition Reimbursement. Your goals are important, and we’ll help you achieve them. - Referral Program. We have one of the most lucrative referral programs around. - Career Growth. Most of our senior leadership started as agents. We promote from within! AZVHBL  Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.  At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Key Qualifications - Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base. - Spanish and English written communication skills are a must, as you will send most of your time communicating with customers through chat. - Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. - Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. - Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. - Available for 12 weeks of paid training, with consistent 8-hour shifts. - Available to work full time 8-hour shifts. - Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. - Candidates must live in Texas to be eligible. What You Need to Thrive in Our Remote Environment: - Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) - 25Mbps Download/10Mbps Upload - Ping Rate – Less than 100 ms - A private workspace with desk/chair, and a door you can close, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours. - Ability to be on webcam during working hours