Afni

Title: Remote Insurance Representative Location: United States Job Description: Career paths start between $16 and $18/hr with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for auto insurance sales, so you will be handling mainly inbound calls from people looking to purchase auto insurance. Stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! Key Qualifications - Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. - Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. - Sales experience: Minimum 6 months in a sales role - Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training. - Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST. - Previous Work at Home experience preferred - Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. What You Need to Thrive in Our Remote Environment: - Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) - 25Mbps Download/10Mbps Upload - Ping Rate - Less than 100 ms - A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours. - Ability to be on webcam during working hours

Title: Bilingual Social Media Agent Remote Location: Austin United States Job Description: Bilingual Social Media Agent - Remote Earn $17 per hour (This includes an hourly base rate of $16.00 and a bilingual differential of $1.00 an hour) + bonus. Candidates must live in Texas to be eligible. What will I do as a Remote Customer Service Representative? Are you bilingual and have a passion for engaging with customers through modern social media channels? Join our team as a Bilingual Social Media Agent, playing a vital role in supporting our customers, solving their issues, and upselling products and services that meet their needs. While this is primarily a social-media based role, there will be occasions when reaching out to your customers via phone is necessary to ensure they receive the best possible support and solutions. You will represent one of the nation's largest brands handling inbound inquiries via online social media platforms, providing solutions, and identifying opportunities to offer additional products and services. Key Role Responsibilities - Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs. - Process orders, update customer accounts, and ensure accurate records in internal systems. - Multitask effectively between handling customer inquiries and navigating multiple systems. As a Bilingual Social Media Agent, you get: - Fully remote, work-from-home environment with paid training and ongoing professional development - Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment - Full time hours. 40-hour work week - Paid Time Off. Because rest isn't a reward - it's necessary for your well-being. - Medical, Dental and Vision Insurance. We will help cover the cost of your premium. - Tuition Reimbursement. Your goals are important, and we'll help you achieve them. - Referral Program. We have one of the most lucrative referral programs around. - Career Growth. Most of our senior leadership started as agents. We promote from within! AZVHBL Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Key Qualifications - Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base. - Spanish and English written communication skills are a must, as you will send most of your time communicating with customers through chat. - Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. - Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. - Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. - Available for 12 weeks of paid training, with consistent 8-hour shifts. - Available to work full time 8-hour shifts. - Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. - Candidates must live in Texas to be eligible. What You Need to Thrive in Our Remote Environment: - Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) - 25Mbps Download/10Mbps Upload - Ping Rate - Less than 100 ms - A private workspace with desk/chair, and a door you can close, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours. - Ability to be on webcam during working hours

Bilingual Social Media Agent – Remote Earn $17 per hour (This includes an hourly base rate of $16.00 and a bilingual differential of $1.00 an hour) + bonus. Candidates must live in Texas to be eligible.  What will I do as a Remote Customer Service Representative? Are you bilingual and have a passion for engaging with customers through modern social media channels? Join our team as a Bilingual Social Media Agent, playing a vital role in supporting our customers, solving their issues, and upselling products and services that meet their needs. While this is primarily a social-media based role, there will be occasions when reaching out to your customers via phone is necessary to ensure they receive the best possible support and solutions. You will represent one of the nation’s largest brands handling inbound inquiries via online social media platforms, providing solutions, and identifying opportunities to offer additional products and services.  Key Role Responsibilities - Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs. - Process orders, update customer accounts, and ensure accurate records in internal systems. - Multitask effectively between handling customer inquiries and navigating multiple systems. As a Bilingual Social Media Agent, you get: - Fully remote, work-from-home environment with paid training and ongoing professional development - Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment - Full time hours. 40-hour work week - Paid Time Off. Because rest isn’t a reward – it's necessary for your well-being. - Medical, Dental and Vision Insurance. We will help cover the cost of your premium. - Tuition Reimbursement. Your goals are important, and we’ll help you achieve them. - Referral Program. We have one of the most lucrative referral programs around. - Career Growth. Most of our senior leadership started as agents. We promote from within! AZVHBL  Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.  At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Key Qualifications - Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base. - Spanish and English written communication skills are a must, as you will send most of your time communicating with customers through chat. - Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. - Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. - Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. - Available for 12 weeks of paid training, with consistent 8-hour shifts. - Available to work full time 8-hour shifts. - Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. - Candidates must live in Texas to be eligible. What You Need to Thrive in Our Remote Environment: - Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) - 25Mbps Download/10Mbps Upload - Ping Rate – Less than 100 ms - A private workspace with desk/chair, and a door you can close, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours. - Ability to be on webcam during working hours

Career paths start between $14.50 and $16/hr with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni?  This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling. Also, expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.  What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! Key Qualifications - Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. - Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. - Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. - Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM – 01:00AM CST. - Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM – 01:00AM CST. - Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. Afni is currently hiring in the following states. You must live in one of these states: - Alabama - Georgia - North Carolina - South Carolina - Texas What You Need to Thrive in Our Remote Environment: - Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) - 25Mbps Download/10Mbps Upload - Ping Rate – Less than 100 ms - A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours. - Ability to be on webcam during working hours