• You’ll spend most of your day on the phone working through targeted call lists, connecting with owners and decision makers at roofing companies. • Cold calling to introduce our products and set appointments • Following up via phone, email, and text to move prospects through the pipeline • Onboarding new sign-ups and guiding them to place their first order • Re-engaging customers who haven’t ordered recently to build consistent usage

• Perform active prospecting (calls, emails and WhatsApp with proper governance), following structured cadences; • Qualify outbound leads according to defined criteria; • Engage cold leads with a personalized, value-focused approach; • Generate qualified meetings for the sales team; • Accurately record all interactions in the CRM; • Maintain discipline in daily activity volumes; • Collaborate with marketing and sales to improve conversion rates; • Handle objections consultatively, advancing leads through the funnel;

Role Description As the Manager-Centralized Drop Coordination, you’ll lead the end‑to‑end installation of service drops for residential, commercial, and multi‑dwelling properties. You’ll partner closely with internal teams, contractors, and vendors to ensure fiber, copper, and coax solutions are installed efficiently and right the first time. Your success will hinge on strong vendor management, smart prioritization, and a passion for enabling customers quickly and seamlessly. Along the way, you’ll ensure every project meets OSP guidelines, local codes, and TDS standards—balancing speed, quality, and compliance while keeping customers connected and satisfied. Responsibilities - Team Operations Leadership - Provide leadership and development to Centralized Drop Coordination supervisors, including overall process architecture and handoffs, resolving escalated issues, and developing and monitoring team metrics and goals. - Manages adherence to the drop budget as it relates to vendor and team expenses. - Partner Coordination - Coach Field Service associates, internal engineers, and vendors to ensure process, performance, and reporting accuracy and consistency. - Interface with and address escalations regarding customer satisfaction and drop vendor performance. - Oversee the permitting process for each municipality. Develop and maintain strong relationships with public works and city engineer leaders. - Work cross-functionally between internal teams and vendors to develop and implement residential and MXU solutions, such as implementation technology and process improvements. - Vendor Management - Manage vendor relationships with locate contractors, including enforcing service level agreements and timelines. - Maintain professional relationships with all drop vendors, including drop vendor performance metrics and trouble ticket trends related to drops. - Regularly analyze and prepare reporting for senior department leaders on vendor performance and market progress. - Develop and recommend improvements and solutions to senior department leaders. - Reporting and Auditing - Audit field personnel reports and contractor invoicing for accuracy. - Provide prompt and accurate reporting of utility strikes to upper leadership. - Prepare readouts for Public Relations usage if necessary. - Provide standards and practices recommendations for senior leaders to increase quality and lower cost projects. - Project Management - Manage drop construction projects by reviewing quality of work, clean up resolution, proper maintenance of project documentation, and continual review of project progress. - Guide audits of construction projects. - Utilize metrics to measure the costs of the projects and analyze the data for cost overruns. - Assist with new market launch preparations. - Implement process improvements for customer communication ahead of drop installation. Qualifications - Bachelor’s degree (or higher) -OR- 4+ years professional work experience. - 5+ years' experience in telecommunications or related fields. - 3+ year's experience in a supervisory role or equivalent leadership experience. - Advanced working knowledge of RUS (Rural Utilities Services) construction practices and engineering standards helpful. - GIS and ESRi experience preferred. - Thorough understanding of the telecommunications industry and principles. - Excellent leadership, customer relations, and communications skills. - Ability to manage multiple priorities simultaneously. - Must be willing to travel based on business need. Benefits - Medical Coverage - Dental Coverage - Vision Coverage - Life Insurance - 401(k) Plan - Generous Vacation & Paid Sick Leave - Seven Paid National Holidays & One Floating Holiday - Paid Parental Leave (6 weeks after 12 months of employment) - Adoption & Surrogacy Assistance - Employee Assistance & Wellness Programs - Short-Term & Long-Term Disability (for associates working 30 or more hours per week) - TDS Service Discounts (for associates working 30 or more hours per week) - Education Assistance (for associates working 30 or more hours per week) - Paid Volunteer Time (for associates working 30 or more hours per week)

Role Description Nacre Capital is a global venture builder, actively seeking a talented and dedicated Sales Development Associate with a strong business orientation, analytical background, and experience in startups. This role is perfect for a self-starter who possesses strong analytical capabilities, takes full ownership of projects, and is eager to contribute to our long-term strategic success. - Take full ownership of assigned strategic projects from ideation through implementation and monitoring, ensuring alignment with long-term company goals. - Collaborate with cross-functional teams to define project scope, requirements, and deliverables. - Conduct relegated sales/business development tasks in various portfolio companies from industries, such as digital health, medical devices, agritech, aquaculture, and more. - Work independently with minimal direction. - Prioritize tasks effectively and meet changing deadlines to ensure the timely completion of high-quality deliverables. Qualifications - Bachelor’s Degree in Business, Economics, or a related field. - 3-5 years professional experience in a Startup environment. - Proficient in English, both written and verbal communication is a MUST. - Experience or background in the agritech space (Preferred). - Proven experience in conducting sales activities (such as inbound and outbound online sales from lead generation, cold-calling, cold-emailing to setting up calls) and generating impactful insights in the startup ecosystem is a MUST. - Experience in customer support is also an advantage but not a must. - Strong business acumen and a creative mindset with the ability to think outside the box. - Excellent organizational, writing, and reporting skills. - Self-starter, proactive, self-motivated, accountable, and transparent. Benefits - Competitive Salary: USD salary based on skills and expertise brought to the role. - Professional Development: Working at Nacre Capital offers the opportunity to work in a dynamic and rapidly growing company, providing ample room for professional growth and development. The role involves conducting research, driving impactful insights, and collaborating with seasoned executives and expert investors, which can enhance one's skills and knowledge significantly. - Exposure to Diverse Industries: The role offers exposure to various industries such as digital health, medical devices, agritech, and aquaculture. This exposure can provide a broad range of insights and experience in diverse sectors, contributing to a well-rounded professional background. - Remote Work Opportunity: The job description mentions the possibility of working remotely, which can provide a flexible work environment and the opportunity to work from anywhere. This flexibility can lead to a better work-life balance and increased productivity for individuals who value remote work arrangements.