Role Description The People Partners mission is to be a partner to our leaders, enabling them to activate and amplify their people. You’ll be instrumental in driving a high-performance and high-productivity culture across your portfolio, bringing data-driven insights and a deep knowledge of pragmatic advice to activate our leaders. This role will be pivotal in driving the commercial success of Employment Hero through: - Providing product-led guidance to Product & Engineering leaders, enabling execution at maximum velocity. - Contributing to the People Team’s strategic priorities as a member of the Performance Ops Team, including building and scaling AI-driven people processes. - Advising on organisational design to ensure we’re optimised for success and set up to scale, using AI tools to surface insights and stress-test decisions faster. - Supporting talent management and succession planning to enhance leadership effectiveness. - Helping establish and maintain a high performance culture across Product & Engineering, modelling the AI-first ways of working we expect from the teams we support. Qualifications - Experience aligning business goals to people strategies to drive performance and effectiveness. - A background in people partnering, ideally across portfolios spanning multiple geographies. - Comfort leveraging AI and HR analytics to provide actionable insights and support organisational design. - Experience contributing to workforce planning, succession management, and leadership development. - Tech-savvy and experienced working with cross-functional teams, preferably in technology or product-led companies. - Strong commercial and systems thinking; able to connect people decisions to product delivery and business outcomes. - Comfortable operating with incomplete information, making judgment calls at speed, and constructively challenging leaders. Requirements - Be the person Product & Engineering leaders actually want in the room. You’ll work through how teams scale, where they’re getting stuck, and what needs to change. - Get into the detail of org design with leaders, challenging structure and people decisions that don’t serve the Product strategy. - Help leaders make fast, well-reasoned people decisions. We move quickly here, and the standard is high. - Coach leaders on what it looks like to live the EH Way through the calls they make, how they communicate, and the trade-offs they’re willing to own. - Drive high performance across your client group. That means clear expectations, active performance management, and stepping in early when something’s off. - Bring data and judgment to the table. You’ll spot capability gaps and structural drag before they become leadership problems. - Help leaders have the conversations that matter, direct, timely, and aligned to what a high-performance culture actually requires. - Design talent and performance practices that support continuous delivery and fast iteration, not annual cycles and checkbox reviews. - Stay ahead of engagement, retention, and burnout risks using analytics and direct observation, then work with leaders to act on what you find. - Champion async-first, remote-first ways of working across regions. You’ll see first-hand how much execution quality improves when focus and autonomy are protected. - Use AI and people analytics to surface real insights and get ahead of performance or capacity risks before they escalate. - Actively experiment with AI tools to cut manual work and enable better workforce decisions at scale. This isn’t aspirational, it’s part of how we operate. Benefits - You will work remotely, with the flexibility to own your time and impact. - You will access cutting-edge tools to amplify your work, knowledge and outputs. - You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life. - You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies. - You’ll also have access to a wide range of benefits that includes a very generous parental leave policy, subsidised egg freezing, a WFH office expense budget, and outstanding learning & development opportunities.

Role Description This critical role involves shaping the future operating systems of a forward-thinking company leveraging AI technology. The impact areas include workforce transformation and AI integrations that redefine business processes. As the Agentic AI Lead, you will work closely with senior leadership to craft and execute strategies that enhance operational efficiencies while promoting a culture of innovation. Your contributions will directly influence both internal systems and customer-facing processes, ensuring a transformative approach to modern work. - Design the company's future operating systems by diagnosing current issues and developing AI-first processes. - Shape the 'agentic' operating model, integrating autonomous tools and human insights into decision-making. - Drive measurable outcomes through technical and analytical projects that enhance efficiency. - Lead proof-of-concept initiatives to validate innovative processes and assist in scaling solutions. - Translate innovation into scalable frameworks applicable across various functions. - Collaborate with data and engineering to support infrastructure needs for AI integration. - Advise top leadership to align AI capabilities with business goals. - Champion a cultural shift towards adopting responsible AI practices. Qualifications - 8+ years of experience in business transformation or product strategy, preferably in high-growth environments. - Demonstrated ability to lead cross-functional projects that innovate business systems or workflows. - Strong technical skills with familiarity in AI tools and automation platforms. - Hands-on experience in building or deploying workflow automations and custom skills. - Excellent communication skills for building trust across diverse teams. - Systems thinker with a strong focus on execution and impact delivery. - Bachelor’s degree in a technical field; MBA is a plus. - Experience with data architecture and AI-driven upskilling initiatives is preferred. Requirements - 8+ years of experience in business transformation or product strategy, preferably in high-growth environments. - Demonstrated ability to lead cross-functional projects that innovate business systems or workflows. - Strong technical skills with familiarity in AI tools and automation platforms. - Hands-on experience in building or deploying workflow automations and custom skills. - Excellent communication skills for building trust across diverse teams. - Systems thinker with a strong focus on execution and impact delivery. - Bachelor’s degree in a technical field; MBA is a plus. - Experience with data architecture and AI-driven upskilling initiatives is preferred. Benefits - Virtual-first collaboration across multiple time zones with WFH office reimbursement. - Competitive compensation and generous equity packages. - Flexible health plans that meet a variety of needs. - Direct exposure to leadership and fast-tracking of impactful ideas. - Paid global gatherings twice a year for team building and connection. - Recognition of contributions leading to growth opportunities without rigid timelines.

Role Description - Assume leadership and functional representation for projects of medium/high complexity ensuring effective and rapid coordination and management of regulatory deliverables, driving the team to meet the agreed targets and to comply with the agreed procedures, trackers and templates. - Perform quality control of regulatory intelligence screening of legislative requirements and ensure maintenance of the regulatory intelligence database and timely dissemination of pertinent changes. - Provide regulatory strategic input to internal and external customers and promptly identify and address any risk/potential risk by implementing preventive measures. Problem solve and support achievement of satisfactory resolution of performance issues or delivery failures. - Ensure compliance with company procedures, processes, training records, systems and any other tools. - Ensure all team members assigned to the project for departmental deliverables are aware of the tasks and time allocated, monitor project budgets, hours spent vs budgeted and promptly identify and escalate any OoS. - Provide support to proposal development and input to budgets, provide department representation to BD meetings as required. - Provide training, coaching and mentoring to junior members of staff. - Foster professional working relationships with internal and external contacts at the local and international levels to ensure smooth and efficient service delivery. - Participate in and/or support junior members in preparation for audits/inspections and provide department representation for assigned projects as required. - Provide feedback on performance of vendors to aid their assessment. - Provide input to department/company initiatives and contribute to the design/review of SOPs/working practice/guidance. - Will be required to Line Manager for the Manager level position. Qualifications - Degree in Chemistry or Life Sciences, Nursing or equivalent experience. - Strong previous experience within pharmaceutical or CRO industry or Regulatory body. - Previous Project Management experience is desirable. - Knowledge of Pharmacovigilance/Regulatory field. - Good knowledge of ICH GCP and/or GVP and national regulations for territories of competency. - Fluent Proficiency in English, both written and verbal. Additional languages are desirable. - Strong organization skills and detailed oriented approach to work. Benefits - Training and career development opportunities internally. - Strong emphasis on personal and professional growth. - Friendly, supportive working environment. - Opportunity to work with colleagues based all over the world, with English as the company language.

• Support the lifecycle management, optimization, testing, and adoption of functional chatbots. • Develop real-world user scenarios to test chatbot performance. • Conduct structured testing prior to releases and updates. • Evaluate response accuracy, tone, compliance, and workflow alignment. • Document defects, gaps, and improvement recommendations. • Monitor bot analytics (usage, resolution rate, fallback frequency). • Identify conversation breakdown points. • Recommend prompt refinements and workflow improvements. • Assist in continuous improvement cycles. • Draft update summaries for business stakeholders. • Support go-live communications and release notes. • Create simple job aids or FAQs to support end users. • Assist in training sessions or demo walkthroughs. • Maintain chatbot documentation (flows, prompts, updates). • Support version tracking and change logs.