Role Description - Coordinate and manage scheduling for client appointments, assessments, and services efficiently. - Request and obtain prior authorizations from insurance providers to ensure timely patient care. - Maintain accurate records and documentation related to scheduling and authorization processes within electronic health records (EHR) systems. - Communicate with healthcare providers, patients, and insurance companies to resolve any issues regarding scheduling or authorizations. - Monitor authorization statuses and follow up on pending requests to prevent delays. - Assist in process improvements to enhance workflow efficiency and compliance with payer requirements. Qualifications - Associate's degree in Healthcare Administration or related field preferred. - Minimum 2 years of experience in healthcare scheduling and authorization roles. - Proficient in electronic health record (EHR) systems and standard office software. - Strong organizational skills with excellent attention to detail. - Effective verbal and written communication skills. - Ability to work independently in a remote environment while managing multiple tasks effectively. - Experience with Waystar, Central Reach, or similar platforms is a plus. - Comfortable working U.S. hours. Requirements - Remote work from home. Benefits - Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

• Work as an overlay Sales Support/Sales Administrator for the Central (Germany, Switzerland, Austria, Eastern Europe) Region Commercial team. • Support the team in daily tasks and work with corresponding teams like renewal team and channel • Ensure quotes and other tasks are processed in a timely, efficient, and accurate manner, ensuring compliance with internal policies. • Understand end-to-end processes across the deal registration flow process including roles and responsibilities of cross-functional support teams to quickly resolve issues. • Update CRM (Salesforce.com) with conversations and other pertinent information. • Effectively communicate with Sophos partners and distributors using phone and our Sales Engagement Platform (Outreach.io). • Work within the wider Commercial team to implement scalable programs and process improvements to drive efficiency of internal processes and improve customer experience. • Regularly interact with internal Teams • Data management in our CRM system (Salesforce) • Participation at internal education and training programs

Role Description As part of the Post-Merger Integration (PMI) team, you will play a key administrative and data-entry role in provisioning SmartRecruiters x SAP SuccessFactors instances for customers. Provisioning means setting up a new SmartRecruiters environment for a customer - for example, creating their new account, applying the right settings, and making sure everything matches what they purchased. You will follow clear step-by-step instructions and input data into our internal systems so that customers receive the correct environment, on time. You will work closely with the technical and provisioning teams, making sure all required information is collected, accurately entered, and tracked to completion. This is a detail-focused, process-driven role, ideal for someone who enjoys structured tasks and precise administration. Important: it's a part-time working arrangement (2 days per week, 8 hours/day preferred) for 6-9 months. Key Responsibilities - Perform data entry to provision SmartRecruiters x SAP SuccessFactors customer instances, following detailed checklists and standard operating procedures. - Carefully copy, verify, and update customer information (e.g. names, IDs, dates, configuration choices) across internal tools and trackers. - Track incoming requests in shared lists/trackers, update status fields, and manage basic prioritisation according to defined rules. - Flag missing or unclear information to the appropriate stakeholder in a timely and clear way. - Maintain accurate records of all provisioned instances, including dates, versions, and status, ensuring documentation is always up to date. Qualifications - Exceptional attention to detail - you like getting things right the first time and double-checking your work. - Comfort with repetitive, structured work such as data entry, list updates, and form completion. - Strong English proficiency (written and verbal) is required, as you will read process documentation and communicate with internal teams in English. - Process-driven mindset - you follow step-by-step instructions precisely and raise questions when something doesn’t match the documented process. - Comfortable using basic office tools (e.g. spreadsheets, online forms, internal ticketing tools); no prior technical or engineering background is required. Benefits - Fully remote, part-time working arrangement (2 days per week, 8 hours/day preferred) for 6-9 months. - Hands-on experience within a global SaaS company during a high-impact integration phase. - A role where your administrative accuracy and data entry skills have a direct, visible impact on customer experience. Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

• Administers day-to-day operations of employee benefit programs including medical, dental, vision, life, disability, retirement, and voluntary benefits • Serves as a primary resource for employees regarding benefit eligibility, coverage options, enrollment changes, and claims issues • Coordinates and administers leave of absence programs, including FMLA, ADA accommodations, and other company leave programs • Ensures compliance with federal, state, and local regulations related to benefits and leave administration (e.g., FMLA, ACA, COBRA, HIPAA) • Processes employee benefit enrollments, changes, and terminations in the HRIS and benefits administration systems • Maintains accurate benefits records and employee documentation • Manages communication with benefit carriers, brokers, and third-party administrators to resolve issues and ensure smooth program operations • Assists with open enrollment planning and administration, including employee communications, system setup, and enrollment support • Coordinates COBRA notifications, ACA reporting, and other compliance filings • Supports retirement plan administration including employee education and vendor coordination • Assists with vendor management and benefits program evaluation to ensure programs remain competitive and cost-effective • Prepares reports and analyzes benefits data for HR leadership as needed • Partners with HR and payroll teams to ensure accurate deductions and benefits reporting • Supports employee education initiatives regarding benefits offerings and changes • Performs other related duties as assigned.