• Work as an overlay Sales Support/Sales Administrator for the Central (Germany, Switzerland, Austria, Eastern Europe) Region Commercial team. • Support the team in daily tasks and work with corresponding teams like renewal team and channel • Ensure quotes and other tasks are processed in a timely, efficient, and accurate manner, ensuring compliance with internal policies. • Understand end-to-end processes across the deal registration flow process including roles and responsibilities of cross-functional support teams to quickly resolve issues. • Update CRM (Salesforce.com) with conversations and other pertinent information. • Effectively communicate with Sophos partners and distributors using phone and our Sales Engagement Platform (Outreach.io). • Work within the wider Commercial team to implement scalable programs and process improvements to drive efficiency of internal processes and improve customer experience. • Regularly interact with internal Teams • Data management in our CRM system (Salesforce) • Participation at internal education and training programs

Role Description As part of the Post-Merger Integration (PMI) team, you will play a key administrative and data-entry role in provisioning SmartRecruiters x SAP SuccessFactors instances for customers. Provisioning means setting up a new SmartRecruiters environment for a customer - for example, creating their new account, applying the right settings, and making sure everything matches what they purchased. You will follow clear step-by-step instructions and input data into our internal systems so that customers receive the correct environment, on time. You will work closely with the technical and provisioning teams, making sure all required information is collected, accurately entered, and tracked to completion. This is a detail-focused, process-driven role, ideal for someone who enjoys structured tasks and precise administration. Important: it's a part-time working arrangement (2 days per week, 8 hours/day preferred) for 6-9 months. Key Responsibilities - Perform data entry to provision SmartRecruiters x SAP SuccessFactors customer instances, following detailed checklists and standard operating procedures. - Carefully copy, verify, and update customer information (e.g. names, IDs, dates, configuration choices) across internal tools and trackers. - Track incoming requests in shared lists/trackers, update status fields, and manage basic prioritisation according to defined rules. - Flag missing or unclear information to the appropriate stakeholder in a timely and clear way. - Maintain accurate records of all provisioned instances, including dates, versions, and status, ensuring documentation is always up to date. Qualifications - Exceptional attention to detail - you like getting things right the first time and double-checking your work. - Comfort with repetitive, structured work such as data entry, list updates, and form completion. - Strong English proficiency (written and verbal) is required, as you will read process documentation and communicate with internal teams in English. - Process-driven mindset - you follow step-by-step instructions precisely and raise questions when something doesn’t match the documented process. - Comfortable using basic office tools (e.g. spreadsheets, online forms, internal ticketing tools); no prior technical or engineering background is required. Benefits - Fully remote, part-time working arrangement (2 days per week, 8 hours/day preferred) for 6-9 months. - Hands-on experience within a global SaaS company during a high-impact integration phase. - A role where your administrative accuracy and data entry skills have a direct, visible impact on customer experience. Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

• Administers day-to-day operations of employee benefit programs including medical, dental, vision, life, disability, retirement, and voluntary benefits • Serves as a primary resource for employees regarding benefit eligibility, coverage options, enrollment changes, and claims issues • Coordinates and administers leave of absence programs, including FMLA, ADA accommodations, and other company leave programs • Ensures compliance with federal, state, and local regulations related to benefits and leave administration (e.g., FMLA, ACA, COBRA, HIPAA) • Processes employee benefit enrollments, changes, and terminations in the HRIS and benefits administration systems • Maintains accurate benefits records and employee documentation • Manages communication with benefit carriers, brokers, and third-party administrators to resolve issues and ensure smooth program operations • Assists with open enrollment planning and administration, including employee communications, system setup, and enrollment support • Coordinates COBRA notifications, ACA reporting, and other compliance filings • Supports retirement plan administration including employee education and vendor coordination • Assists with vendor management and benefits program evaluation to ensure programs remain competitive and cost-effective • Prepares reports and analyzes benefits data for HR leadership as needed • Partners with HR and payroll teams to ensure accurate deductions and benefits reporting • Supports employee education initiatives regarding benefits offerings and changes • Performs other related duties as assigned.

Role Description The post holder will play a key role in the coordination of data for the Adult Major Trauma Centre (MTC) at Aintree Hospital within the Cheshire & Merseyside Major Trauma Network. The role is to ensure that clinical information from patient records for major trauma patients is extracted, interpreted and submitted in line with national deadlines, guidance and requirements for the National Major Trauma Registry (NMTR). This post has diversity by also providing efficient and timely administrative duties to the Major Trauma Centre (MTC) Management team and Major Trauma Nurse Practitioners (MTNPs). *Please note this vacancy may close early once sufficient applications have been received* - To input information onto the National NMTR database ensuring that all data is complete and of a high quality. - Daily trauma patient tracking, following the patient journey through the system. - Patient data entry into the NMTR database. - Daily reconciliation of data and information relating to major trauma patients. - Knowledge and use of the hospital PAS database to extract data from systems in accordance with Trust policy. - Collecting data and information, ensuring accurate data is obtained and maintained to ensure compliance with local, regional and national data requirements. - On behalf of the Band 4 coordinators to monitor and disseminate results relating to NMTR as required. - Complete additional ad-hoc duties as specified by the Major Trauma Operational Lead and provide support to other Trauma & Orthopaedic services when required. - Deal efficiently with enquiries from all levels of medical, nursing, managerial and other health professional staff in a timely and courteous manner. - Attend all mandatory training as directed. - Ensure confidentiality of data and case notes is maintained at all times. - To maintain own understanding of the National Major Trauma Network. - To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate the Trust values. Qualifications - Experience in data management and administrative support. - Understanding of clinical data requirements. - Ability to work collaboratively with clinical teams. Requirements - Ability to handle confidential information sensitively. - Strong communication skills. - Attention to detail in data entry and reporting. - Ability to work under pressure and meet deadlines. Benefits - Commitment to promoting a healthy work-life balance. - Flexible working arrangements available. - Support for professional development and training. - Equality and diversity initiatives. Company Description Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. - UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. - For the 630,000 people across Merseyside, we are their local NHS. - Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside. - Broadgreen Hospital is home to elective surgical, diagnostic and treatment services. - Liverpool Women’s Hospital specialises in the health of women and babies. - The Royal Liverpool University Hospital focuses on complex planned care and specialist services.