• Assist in drafting and formatting Scopes of Work (SOWs) based on project briefs, maintaining timelines, and updating budgets, estimates, and expenses. • Monitor multiple inboxes, respond to inquiries with approved language, and flag time-sensitive messages for leadership. • Serve as a point of contact for vendor follow-ups, relaying specs and revisions between clients and fabricators. • Coordinate product orders and fulfillment, ensuring items are packed and shipped timely while tracking inventory movement. • Build structures for event preparation (POS, signage, props) and distribute event briefs to the appropriate teams. • Collect and analyze sales reports, track POS data and inventory movement, and assist with scheduling coordination for staff. • Maintain internal trackers for staffing and budgets, and help prepare proposals, vendor briefs, and client recaps.

• Provide bilingual administrative support for project operations, facilitating communication between departments, managing documentation, and ensuring compliance with processes and timelines agreed with the client. • Maintain bilingual (Spanish-English) communication with internal clients and the team. • Manage and update files, contracts, and documentation for candidates and staff. • Support recruitment and onboarding processes: coordinate interviews, issue credentials and safety equipment. • Follow up on pending items, deliverables, and agreements in a timely manner, escalating issues when appropriate. • Centralize relevant project information and prepare basic reports for supervision. • Assist with general administrative tasks.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Officer Assistant supports the Seattle, WA office of CrossCountry Mortgage. The Loan Officer Assistant provides support to CrossCountry Mortgage, LLC’s (“CCM”) mortgage loan officers in their daily duties to increase loan production levels. The Loan Officer Assistant works directly with CCM customers, loan officers, and processors to ensure a positive customer experience and facilitate timely loan closings. This position operates within Pacific Standard Time Zone working hours to support the West Coast region. Job Responsibilities: - Assist in reviewing mortgage loan application and documentation, which may include phone and computer work, printing, copying, scanning, emailing, overnighting documents, etc. - Review mortgage loan disclosure packages and deliver them to the borrower. - Create rate disclosure and re-disclosure packages and deliver them to the borrower. - Review documents and entire loan files and work to prevent problems by highlighting deficiencies and then notifying the mortgage loan officer and/or loan processor. - Clarify/correct information and obtain additional information, as necessary, via phone, email, etc. - General clerical and phone support to loan officers and/or loan processors, as needed. - Work with management to provide support in various stages and areas of lending and processing as needed. - Assist in managing a pipeline consisting of conventional, FHA, VA, and USDA loans, along with 203K and reverse mortgage products. - Deliver appraisals and/or property valuations to the borrower and retrieve proof of receipt. - Track outstanding items on all loan files and follow up with customers to ensure timely receipt of necessary documentation. - Facilitate timely loan closings by working directly with the Title Company and customer to schedule. Qualifications and Skills: - High School Diploma, General Equivalency Diploma (GED), or equivalent. - A minimum of 1 year of mortgage-related experience, including customer contact. - Previous sales support experience, preferred. - Salesforce experience, preferred. - Excellent communication and customer service skills. - Excellent prioritization and time management skills. - Proficient with Microsoft Office applications. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: - Hourly Rate: $26.00 - $31.00 - Eligible for per file bonus The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

Role Description Bordeaux Métropole est un établissement public de coopération intercommunale regroupant 28 communes et 845 000 habitants. Labellisée par l’ADEME « Territoire Engagé pour la Transition Écologique » (5 étoiles), elle s’appuie sur le savoir-faire de près de 6 000 et a développé avec ses communes un modèle original fondé sur la mutualisation des services. Depuis 2016, la Direction Générale Ressources Humaines Transformation et Administration Générale (DGRHTAG) assure ainsi la gestion de plusieurs fonctions ressources : - RH (service commun pour la Métropole, la Ville et le CCAS de Bordeaux) - Restaurants du personnel - Logistique et magasins - Parc matériel roulant - Immobilier - Conseil et organisation - Communication interne - Affaires juridiques - Archives Forte de plus de 800 agents, la DGRHTAG co-pilote également certains projets transversaux de transformation de l’administration métropolitaine (simplification, data, optimisation des fonctions ressources etc.). Créée en 2024, la fonction de Direction d’Appui Administrative et Financière (DAAF) est appelée à se renforcer pour devenir une direction regroupant une trentaine d’agents au sein d’équipes spécialisées sur les questions de gestion et de pilotage des ressources. Le nouvel organigramme de la DAAF sera présenté au CST avant l’été 2026. Consultez le détail complet de l'offre sur la page ici ou en cliquant sur le bouton "Postuler sur le site employeur". Qualifications - Cadre A ou A+ - Très bonne connaissance des collectivités territoriales et de leur fonctionnement - Solides connaissances en pilotage des fonctions ressources en collectivité - Appétence et compétences pour la conduite du changement et l’accompagnement des transformations organisationnelles - Maitrise des sujets RH, financiers et administratifs - Forte capacité d’analyse stratégique, de synthèse, et de rédaction - Capacité à proposer des solutions innovantes - Aptitude au dialogue, à la négociation, à la diplomatie et à la pédagogie