• Taking ownership for managing strategic accounts and playing a trusted advisor role in ensuring customer satisfaction • Owning a data driven approach to inform support, process improvements and increase operational efficiency for our customers • Collaborating with technical support teams to resolve customer incidents and escalations, ensuring alignment with customer expectations and business objectives • Partnering with Engineering, Product, and Operations to unblock issues and drive sustainable root-cause fixes • Ensuring incident reviews are conducted and learning is translated into preventive actions • Building a team culture that promotes accountability, continuous learning, and collaboration • Acting as a role model for calm, empathetic, and customer-centric leadership, especially during high-pressure situations • Driving structured escalation management, including clear problem definition, action plans, risk assessment, and executive-level communication

• Develop project plans, budgets, and schedules; monitor progress to meet deadlines. • Coordinate with contractors, subcontractors, vendors, and local officials to ensure quality and compliance. • Prepare and manage cost estimates and budgets; track expenses to maintain financial control. • Inspect work for adherence to building codes, safety regulations, and internal standards. • Maintain accurate asset listings and update design standards documentation. • Respond effectively to delays, emergencies, and disruptions to minimize impact on timeline

• The Manager, Program Integrity is responsible for managing Program Integrity requirements to include allegation intake, report analysis, triage, investigation, correction and reporting of fraud, waste and abuse. • Responsible for deposition, testifying in court in support of CareSource and Attorney General legal actions. • Manage all efforts of your investigative team focusing on thorough but timely investigations, highest impact prioritization, root cause identification, state and federal law enforcement collaboration, evidence development and investigative actions. • Drive and encourage innovative approaches to increase department effectiveness and efficiency. • Ensure quantitative and qualitative measures are used to meet performance objectives. • Develops and maintains key business contacts for investigative and SIU management purposes. • Ensure employees meet all state and federal contract requirements and follow department work processes. • Lead the Investigative team through investigative resolution including corrective action plans, terminations, Fair Hearings, recoveries, negotiations, mediation, and litigation. • Mentor employees on effective and through investigative case presentation. • Mentor direct reports including, coaching, development, performance feedback, disciplinary issues, annual performance evaluations and bonus review. • Lead and promote Employee Engagement. • Drive fraud identification through information sharing efforts, OIG Work Plan, Fraud Task Force participation and seminars. • Drive internal process and procedure changes by working with cross departmental teams to resolve identified internal system gaps that may present a FWA or financial risk to CareSource. • Take a leadership role in state and federal regulatory audits. • Proactively manage investigative team growth to meet new business requirements. • Take a leadership role in state and federal program integrity operations and fraud organizations such as NHCAA, HFPP, and ACFE. • Speak at national conferences on investigative efforts and fraud trends. • Develop and maintain an in-depth knowledge of the company’s business and regulatory environments. • Works closely with leadership to establish, communicate, and perpetuate the corporate vision, ensuring appropriate communication to all stakeholders. • Recognize and proactively manage operational dependencies and risks. • Maintains a framework of standards and best practice methodologies that are repeatable and evidence based. • Participate in strategic planning and implement action plans. • Perform any other jobs, as requested.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Aprio Nonprofit Consulting Manager works closely with Aprio Partners, Directors, Senior Managers, and our Professional Practice Team as well as our clients to facilitate completion of business advisory and interim outsourced accounting engagements. This position requires strong critical thinking, problem solving, and project management skills as well as the ability to adapt to different client environments. The Aprio Manager’s responsibilities would include successful support of engagements within our six business pillars: - Finance Department Assessment and Process Improvement - Audit Facilitation and Accounting Research - Chart of Account Redesign and System Implementation - Financial Analysis, Policy Evaluation and Management Collaboration - Interim Controller and Chief Financial Officer Services - Single Audit Facilitation, Uniform Guidance Support, and Grants Management Specific tasks and services performed by an Aprio Manager might include: - Participating in financial assessments led by Aprio senior staff. - Supporting system implementations and chart of account analysis and redesign led by Aprio senior staff. - Performing financial and data analysis including development and execution of complex reconciliations. - Developing, executing and/or overseeing the month-end close process. - Preparing periodic financial reporting for client senior management and/or the Board of Directors. - Supporting and performing analysis related to the annual budget or projection process. - Evaluating and documenting financial policies and procedures. - Assisting the client in preparing for the annual financial statement audit and IRS Form 990 data collection. - Identifying and implementing process improvement opportunities across all finance department areas. - Overseeing and/or processing components of payroll, accounts payable and/or cash receipts. - Demonstrated experience in developing/implementing Uniform Guidance policies and assisting with indirect cost rate analysis. Qualifications - 8+ years of accounting experience, including demonstrated experience with GAAP for not-for-profit organizations. - Bachelor's degree in accounting or equivalent. CPA preferred. - Uniform Guidance and Single Audit experience a plus. - Ability to work autonomously on client assignments and field initial questions. - Strong verbal and written communication skills with the ability to adapt style and messaging to effectively communicate with professionals at all levels, both within the client organization and Aprio. - Ability to successfully multi-task and prioritize several client projects, while maintaining a focus on details and accuracy. - Experience working with senior-level colleagues and managing staff. - Advanced proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. - Knowledge and interest in various types of systems and related integrations including accounting, financial reporting, budgeting, customer relationship management, development, and enterprise resource planning. - Ability and willingness to work on-site at various client locations throughout the DC metropolitan area as needed. Requirements - $125,000 - $190,000 a year. The salary range for this opportunity is stated above. An actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range. Benefits - Medical, Dental, and Vision Insurance on the first day of employment - Flexible Spending Account and Dependent Care Account - 401k with Profit Sharing - 9+ holidays and discretionary time off structure - Parental Leave – coverage for both primary and secondary caregivers - Tuition Assistance Program and CPA support program with cash incentive upon completion - Discretionary incentive compensation based on firm, group and individual performance - Incentive compensation related to origination of new client sales - Top rated wellness program - Flexible working environment including remote and hybrid options Company Description Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.