Dedicated Corporate Travel Consultant - Truist Team FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience. To learn more about FCM please click HERE About the Opportunity This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation. Before you begin your role, you will spend three weeks (paid) training. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchange and queue management.  You will also need to offer exceptional customer service to satisfy our business traveler’s needs. We encourage our Corporate Travel Agents to study the travel polices of our corporate accounts and develop a relationship with them so when our valued business travelers have the need for business travel arrangements, they rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.   Our business hours are 8:00 AM to 8:00 PM EST Monday – Friday A typical schedule will include a 40-hour work week with five 8-hour shifts. Be prepared to work an evening shift until 8:00 PM once or twice a week. Key Responsibilities - Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel - Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals - Ensure accurate and timely completion of reservations while meeting travelers' needs - Executing all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout - Staying fully informed about airline rules, regulations, tariffs, and fare requirements and applying this knowledge accurately to all travel arrangements - Deliver consultative support and exceptional customer service throughout the booking process - Keeping clients informed about all necessary travel documents and health requirements for their destinations - Proficiently handling ticketing, Phase IVs, and exchanges/changes involving complex international fares - Expertly managing rerouting and exchange processes, ensuring minimal disruption to travel plans - Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive Experience & Qualifications - 2+ years of recent, prior experience in corporate travel management, understanding the unique needs and challenges of business travelers. - In-depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance. - Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings. - Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel. - Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements. - A polished and professional demeanor when interacting with clients and colleagues. - Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction. - The capacity to make quick and effective decisions to resolve travel-related issues promptly. - Excellent communication skills to keep clients informed and reassured throughout the travel process. - A deep commitment to delivering exceptional customer service with a focus on client satisfaction. - Comfortable and proficient in using travel booking systems and various communication tools. - Strong technical aptitude with the ability to troubleshoot and adapt to new technologies - Self-motivated with the ability to work independently and manage tasks successfully Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. - Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. - Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! - Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. - Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. - Personal connections: We are a big business founded on personal relationships. - Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. - A career, not a job: We offer genuine opportunities for people to grow and evolve - We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. - Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: - Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually. - Travel perks/discounts - Health & Wellness Programs and Employee Financial Wellness Services - National/International Award Nights and Conferences - Health benefits including, medical, dental, vision, gender affirming care, and fertility care - Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability - Flexible Spending Accounts - Employee Assistance Program - 401k program with partial match - Tuition Reimbursement Program - Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions - Global career opportunities in a network of brands and businesses *Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state. Location – Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW. Have questions about this opportunity? Reach out to our recruitment team at careers@us.flightcentre.com For this position, we anticipate offering an hourly pay rate of $31.25 ($65,000). The annual salary listed represents the total compensation package, excluding benefits. Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying. Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com 🏆 Travel Weekly Magellan Awards: Silver Winner (2023) 🌟 GBTA WINiT Top 50 Award Recipients (2018–2025) 💫 CHHR: 5-Star DE&I Employer (2023, 2024) 🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25) 📰 Newsweek: America’s Greatest Workplaces for Diversity (2024) 💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ✈️ OutThere Awards: Inclusive Travel Finalist (2025) 🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

Dedicated Corporate Travel Consultant - Honeywell/Sandia Team FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience. To learn more about FCM please click HERE About the Opportunity This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation. Before you begin your role, you will spend three weeks (paid) training. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchange and queue management.  You will also need to offer exceptional customer service to satisfy our business traveler’s needs. We encourage our Corporate Travel Agents to study the travel polices of our corporate accounts and develop a relationship with them so when our valued business travelers have the need for business travel arrangements, they rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.   Our business hours are 8:00 AM to 8:00 PM EST Monday – Friday A typical schedule will include a 40-hour work week with five 8-hour shifts. Be prepared to work an evening shift until 8:00 PM once or twice a week. Key Responsibilities - Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel - Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals - Ensure accurate and timely completion of reservations while meeting travelers' needs - Executing all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout - Staying fully informed about airline rules, regulations, tariffs, and fare requirements and applying this knowledge accurately to all travel arrangements - Deliver consultative support and exceptional customer service throughout the booking process - Keeping clients informed about all necessary travel documents and health requirements for their destinations - Proficiently handling ticketing, Phase IVs, and exchanges/changes involving complex international fares - Expertly managing rerouting and exchange processes, ensuring minimal disruption to travel plans - Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive Experience & Qualifications - 2+ years of recent, prior experience in corporate travel management, understanding the unique needs and challenges of business travelers. - In-depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance. - Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings. - Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel. - Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements. - A polished and professional demeanor when interacting with clients and colleagues. - Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction. - The capacity to make quick and effective decisions to resolve travel-related issues promptly. - Excellent communication skills to keep clients informed and reassured throughout the travel process. - A deep commitment to delivering exceptional customer service with a focus on client satisfaction. - Comfortable and proficient in using travel booking systems and various communication tools. - Strong technical aptitude with the ability to troubleshoot and adapt to new technologies - Self-motivated with the ability to work independently and manage tasks successfully Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. - Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. - Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! - Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. - Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. - Personal connections: We are a big business founded on personal relationships. - Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. - A career, not a job: We offer genuine opportunities for people to grow and evolve - We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. - Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: - Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually. - Travel perks/discounts - Health & Wellness Programs and Employee Financial Wellness Services - National/International Award Nights and Conferences - Health benefits including, medical, dental, vision, gender affirming care, and fertility care - Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability - Flexible Spending Accounts - Employee Assistance Program - 401k program with partial match - Tuition Reimbursement Program - Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions - Global career opportunities in a network of brands and businesses *Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state. Location – Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW. Have questions about this opportunity? Reach out to our recruitment team at careers@us.flightcentre.com For this position, we anticipate offering an hourly pay rate of $28.85 plus commission/incentive earnings based on achievable targets. On target earnings average range between $60,000 - $67,000. The annual salary range listed represents the total compensation package, excluding benefits. For this position, you may earn between 2-29% in marginal commission rates based on qualified sales achieved during each month. Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying. Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com 🏆 Travel Weekly Magellan Awards: Silver Winner (2023) 🌟 GBTA WINiT Top 50 Award Recipients (2018–2025) 💫 CHHR: 5-Star DE&I Employer (2023, 2024) 🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25) 📰 Newsweek: America’s Greatest Workplaces for Diversity (2024) 💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ✈️ OutThere Awards: Inclusive Travel Finalist (2025) 🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

• Lead workshops to gather and refine business requirements for field service, asset management, scheduling/dispatch, and mobile workforce scenarios. • Design end‑to‑end Dynamics 365 CE Field Service solutions, including work orders, incident types, agreements, entitlements, assets, inventory, and resource scheduling. • Configure and extend D365 Field Service, including the mobile app, resource scheduling optimization, and integration with related CE apps and external systems. • Map current‑state processes, define future‑state service operating models, and translate requirements into functional designs and configuration. • Own functional solution design documents, configuration workbooks, and test scenarios for field service processes. • Collaborate with technical teams on integrations, data migration, and customizations (Power Platform, plugins, Azure services, etc.). • Lead system testing, UAT, and production cutover activities for Field Service projects. • Provide guidance and best practices on field service KPIs, SLAs, parts and inventory management, and technician productivity. • Train super users, dispatchers, and field technicians on D365 Field Service and related CE applications. • Support pre‑sales activities, including demos, solution proposals, estimations, and SOW input for Field Service opportunities. • Mentor junior consultants and contribute to internal methodologies, accelerators, and knowledge assets focused on D365 Field Service.

Overview As a Legal Solutions Consultant at IST Management, you will oversee the planning, implementation, and tracking of e-Discovery projects from beginning to end + sell e-Discovery services and collect commissions. This is a unique opportunity for a senior level PM who is ready to earn more. This is a full time, remote role. You’ll draw on your wealth of experience using the Relativity platform, and will have the ability to draw upon your network to bring in e-Discovery project work in your first few months of employment. About Us IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees and operations across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery processing+hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider and tool-agnostic. We also provide a full range of facilities management and office services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list! Check us out at istmanagement.com for more information. Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 Holidays, and Bonus incentives Compensation: $125,000.00-$125,000.00/Yr+ pending experience and performance during interview process, plus commissions and billed PM hours Uncapped Commissions - Legal Solutions Consultant at IST Management Offering Commission Rate Monthly revenue exceeding 25K for given month is commissionable, with no cap.eDiscovery Processing and Hosting 6%Forensic Collections up to 10%Court Reporting (excluding shipping) 5%Managed Review 1% - 6%Nearline Hosting 1%PM Time Billed 1%Misc. Billing 2.5% Responsibilities In order to be successful in the Legal Solutions Consultant role, you'll need: 1. Strong, senior level experience with Relativity 2. Relationships with past and present clients who will bring in e-Discovery work - this is key! 3. The ability and desire to bring in net new business - we will train you on the sales piece + provide resources In addition to your experience as an e-Disc PM and network – candidates will also possess the skills and experience to perform the following: - Assist e-Discovery sales executives by attending meetings and/or phone conferences with clients - Guide team processes, ensuring consistency, transparency and optimization, including for milestone reviews; meeting management and team management - Define, measure, and report key performance indicators, including specific objectives per project to be evaluated upon completion - Build, manage, and execute detailed end-to-end work plans for e-Discovery projects, including: budget and resource control, scheduling and regular progress reporting into senior management and project team members company-wide across all departments, and ensuring timely completion of goals, and ensuring all information is appropriately documented and secured - Perform risk management including critical path, risk assessment, scenario creation and analysis; identify gaps, potential bottlenecks or delays, and challenge assumptions - Manage technical specifications for new customer products and provide enhancements for existing platforms Qualifications IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. This is an ongoing search with no application deadline.