• Support the daily operational management of social media channels, ensuring consistent, high-quality content delivery. • Publish and schedule content across platforms including Facebook, Instagram, X, Reddit, Discord, and YouTube. • Maintain and support social content calendars, ensuring alignment with marketing campaigns and promotional activity. • Draft, edit, and optimise posts and community messaging in line with brand tone and platform best practices. • Coordinate with designers and internal stakeholders to brief, review, and approve social creative assets. • Execute social-led campaigns, competitions, and promotional initiatives. • Monitor community engagement across social platforms, responding appropriately and escalating issues where required. • Support the delivery of a positive and engaging player experience through timely moderation and interaction. • Track social performance metrics and contribute to regular reporting processes. • Use insights and engagement data to support continuous improvement of content performance and campaign effectiveness. • Stay informed on platform updates, emerging social trends, and competitor activity. • Contribute ideas and recommendations to ensure social output remains relevant, innovative, and commercially effective.

• Develop and execute comprehensive social media strategies across platforms including LinkedIn, Instagram, Facebook, TikTok, and Twitter (X) • Create and oversee high-quality, engaging content (graphics, video, photography, and copywriting) using tools like Adobe Suite and Canva • Build and manage monthly content calendars aligned with client goals and campaign timelines • Lead social media storytelling and brand voice development for multiple clients • Analyze performance metrics and optimize campaigns based on data-driven insights • Conduct ongoing social listening and trend analysis to identify growth opportunities • Present strategies, reports, and insights to clients in a clear, compelling manner • Manage client communications, approvals, and workflows via social media management tools (e.g., Loomly) • Collaborate with internal teams to deliver creative assets and campaigns • Lead, mentor, and develop a team of Social Media Managers, fostering a high-performance and creative culture

• Serás Asesor(a) de atención digital, ayudando a los usuarios del segmento móvil a través de: • Chat • Correo electrónico • Redes sociales • Tu misión será orientar, acompañar y brindar soluciones, asegurando una excelente experiencia para cada usuario

• Criar e gerenciar páginas no Instagram e TikTok • Produzir e publicar stories diariamente • Elaborar estratégias de conteúdo para redes sociais • Planejar e executar posts alinhados à identidade da marca • Garantir constância, qualidade e organização nas entregas • Trabalhar em conjunto com o time para fortalecer a presença digital da empresa