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Associate Manager, QA Strategy – Operations

Location

California

Posted

72 days ago

Salary

$95.2K - $140K / year

Seniority

Mid Level

6 yrs expEnglish

Job Description

Associate Manager, QA Strategy – Operations

DoorDash

• Own AI-led QA system expansion into complex domains • Design and operationalize quality signals at scale • Drive signal accuracy and trust • Translate ambiguous quality problems into structured systems • Influence the QA tech and model roadmap • Establish durable process frameworks • Lead cross-functional execution across Product, Engineering, Ops, and Policy

Job Requirements

  • 6–8+ years of experience in strategy, program management, operations, product ops, or quality systems
  • Experience in AI-enabled or data-driven environments
  • Large-scale process or platform launch experience
  • Comfortable with AI models, business rules, and operational workflows
  • Strong intuition for signal quality
  • Structured thinking and execution rigor
  • Ability to partner with ML and Engineering teams
  • Hands-on experience with LLMs, prompt design, conversational analytics, or AI QA systems is a strong plus
  • Commitment to building accurate, fair, trusted, and scalable systems

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off and paid sick leave
  • medical benefits
  • dental benefits
  • vision benefits
  • 11 paid holidays
  • disability insurance
  • basic life insurance
  • family-forming assistance
  • mental health program

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