Deepgram logo
Deepgram

Building foundational AI for speech transcription and understanding.

Solutions Engineer – Enterprise

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 51-200Since 2015H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

75 days ago

Salary

$165K - $220K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Solutions Engineer – Enterprise

Deepgram

• Deploy Deepgram’s voice AI platform into complex restaurant environments • Embed with customer engineering teams as a trusted technical peer • Own the end-to-end technical implementation of Deepgram’s voice AI platform • Adapt and configure Deepgram’s platform to meet each customer’s unique operational requirements • Monitor, troubleshoot, and resolve technical issues in live deployments • Codify patterns into tools, playbooks, reference architectures for broader team use • Translate real-world deployment challenges into actionable requirements for product and engineering teams

Job Requirements

  • Excellent software engineer with technical depth
  • Customer obsession and commitment to technical success
  • High slope: learns fast, adapts quickly, and stays effective in ambiguity
  • Able to build deep credibility with technical and non-technical stakeholders
  • Experience with voice AI, speech-to-text, NLP, or conversational AI systems (preferred)
  • Previous experience embedded within a large enterprise customer’s product deployment (preferred)

Benefits

  • Medical, dental, vision benefits
  • Annual wellness stipend
  • Mental health support
  • Life, STD, LTD Income Insurance Plans
  • Unlimited PTO
  • Generous paid parental leave
  • Flexible schedule
  • 12 Paid US company holidays
  • Quarterly personal productivity stipend
  • One-time stipend for home office upgrades
  • 401(k) plan with company match
  • Tax Savings Programs
  • Learning / Education stipend
  • Participation in talks and conferences
  • Employee Resource Groups
  • AI enablement workshops / sessions

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