Who We Are: Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. We are – more than anything else – a trusted consultant to our customers, working tirelessly to find solutions to their business challenges. Who We’re Looking For: We’re always on the lookout for smart, hard-working, and skilled top performers who are interested in joining a fantastic team within a fast-growing company If you’re great at what you do, passionate about doing it, and looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you! Why You’ll Love a Career at Barrett Distribution Centers: - Health, dental, and vision insurance - Opportunities for advancement – we love to promote from within! - Ongoing training and leadership development - Profit-sharing program – all employees benefit when the company succeeds! - Competitive compensation - Tuition reimbursement - 401K savings plan with company match - PTO - A second-to-none culture where you’ll be treated like family and allowed to excel What You’ll Do: You’ll consistently apply the following core values as you interact with people both inside and outside of our organization: 1. Always Better 2. Utmost Integrity 3. Dedication to the Customer 4. I am an Owner 5. Open and Honest Communication You’ll be responsible for knowing and acting in accordance with Barrett’s vision to WOW our customers, partners, and fellow employees with every interaction. The Position: The IT Manager, Transportation Applications, reporting to the Director of IT Workplace Technology Support, oversees Barrett’s transportation and logistics systems, including applications, automations, integrations, and ongoing development. This role manages vendor relationships and the internal transportation development team while partnering with the transportation department to plan, implement, optimize, and maintain transportation technology, projects, and system requirements. This position works Monday through Friday, from 8am-5pm. The compensation range for this position is $120K-$140K, depending on experience. Your Day-to-Day: - Lead a remote, multi-disciplinary team in planning and executing Barrett’s transportation technology strategy and initiatives. - Oversee Transportation Management Systems (TMS) and related logistics platforms, including parcel shipping, reverse logistics applications, and integrations. - Manage vendor relationships to ensure high levels of service, responsiveness, and business support. - Lead system upgrades, redundancy initiatives, integrations, and process automation projects. - Oversee the Transportation Development team’s Service Desk queue, ensuring SLA compliance, issue communication, and proper escalation. - Ensure timely, accurate resolution of issues with appropriate documentation in IT Service Desk tools. - Serve as a subject matter expert in: - ProShip parcel systems, rate shopping, label requirements, carrier integrations, and returns processing - Transportation regulations and compliance standards - Salesforce case and issue management tools - Ensure documentation and technical specifications meet departmental standards. - Partner with internal teams to improve existing systems and develop new processes. - Define, monitor, and communicate KPIs for transportation technology initiatives. - Recruit, onboard, develop, and retain high-performing team members through coaching, mentoring, and career development planning. - Conduct regular performance evaluations, provide timely feedback, and address performance issues in alignment with company policies. - Set clear goals for team members and support ongoing training and development. - Conduct regular team and one-on-one meetings and communicate company updates (GGOB). - Ability to travel up to 25% of the time. - Perform additional duties and projects as assigned. What You Bring to the Table: - Bachelor’s degree in Business Management, Supply Chain Management, Information Technology, or related field required. 8+ years of equivalent experience may be considered in lieu of a degree. - Eight (8)– Ten (10) years of experience in IT, transportation technology, or 3PL environments including a minimum of Three (3) years of leadership experience. - Experience with transportation and logistics software platforms deployed in cloud environments (AWS or similar). - Hands-on experience with software development methodologies. - Strong technical aptitude and ability to learn new technologies quickly. - Strategic and innovative thinker with the ability to challenge existing processes and drive transformation. - Excellent written and verbal communication skills, able to translate complex concepts into terms and format appropriate for the audience. - Able to balance competing priorities, complex situations, and tight deadlines. - Comfortable enforcing internal standards when required. Strong emphasis on organizational skills and attention to detail. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified. Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

• Own and fix customer issues from ingest through to resolution, whether that’s a one-time fix or a deeply technical project affecting the whole org. • Offer, advocate and then implement best practices for an IT function that is securely creating the most productive workforce in the world. • Own projects across device management (think Kandji, Crowdstrike), identity management (think Okta, Google Workspace), hardware logistics (think laptop shipping, accessories lifecycle) and user lifecycle (onboarding, offboarding and user changes) to automate manual process and reduce our touchpoints to solely those where the human interaction matters.

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you! At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn. Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer. Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need. To learn more about our company, please visit our website; https://www.trulieve.com Requisition ID: 18829 Remote Work Available: Yes Job Title: Service Desk Tech Level 2 Department: Information Technology Reports to: IT Service Desk Supervisor Location: Remote Role Summary: The IT (Information Technology) Service Desk Tech is a role that requires a customer service approach to assist in keeping Trulieve technology running strong. They will be focused on First Contact Resolution of all inbound support tickets from Trulieve Departments nationwide. Service Desk Techs are responsible for assisting our internal customers by providing world class customer service with attention to detail as we enable the business to operate without limitations from IT. Service Desk Techs will work as a team to manage all planned and non-planned tech communications for the organization. They work directly with Support Techs and IT leadership to design documented solutions to issues that arise as the organization grows. The Service Desk is the key position for upward mobility within IT as Techs touch all systems throughout the organization. Key Responsibilities: - Provide outstanding customer service to our internal employees - Work within the service desk to process support request tickets and meet target SLA’s. - Properly utilize documentation for IT procedures, policies and troubleshooting guides while providing feedback for improvements to each. - Possess a good understanding of Windows Operating systems, Microsoft print management and standard O365 applications. - Answer incoming support calls from grow, production and retail facilities nationwide. - Work with vendor engineers, project managers and support techs to solve application related issues. - Possess basic network troubleshooting skills as well as an understanding of TCP/IP addressing. - Assists in the management and tracking of all digital assets. - Assists in the management of all existing and legacy applications. (AD Groups) - Creation and removal of user accounts across various systems as part of new hire and terminations - Works with the IT Service Desk Manager and IT Service Desk Leads to provide seamless customer experience. - Provide innovative solutions to uncommon problems. - Responsible for working scheduled hours both inside and outside of regular working hour. Occasional emergency scheduling may occur. Responsible for checking your schedule and being on time. - Any other tasks as assigned by the IT Service Desk Manager and Or IT Service Desk Supervisor Qualifications: - Relevant associate degree or 2+ years' experience in related field - Effective time-management skills and ability to multi-task - Ability to make educated decisions quickly. - Ability to pass a Level 2 Background Screening - Must have a passion for customer service and be customer obsessed and problem solving. - Excellent communication skills, both written and verbal Work Schedule: - 40+ hours weekly with flexible hours depending on department needs. Must be available to work occasional evenings, weekends, and holidays Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

• Help customers understand their usage of the Boomi platform and how it supports their business • Review customer implementations in contrast to industry reference architectures and peer organisations to help them understand where there are opportunities to better leverage the Boomi platform • Help customers plan future initiatives to further adopt the Boomi platform in support of their business and IT initiatives • Explain at a high level to customer stakeholders Boomi platform architecture, features and the value they provide • Conduct maturity assessments with customers to identify where they can improve how they develop and deploy Boomi solutions • Work with internal account teams and technical resources to ensure Boomi has an understanding of the customers business strategies and technology needs • Develop and deliver actionable architecture artifacts to guide and support Customers digital technology decisions in full alignment with the execution of their business strategy.