• Lead the vision and execution of Legal Operations to build a scalable, efficient, and high-performing team. • Drive clarity, accountability, and operational alignment across the Legal function. • Build workflows with AI at the center, automating what doesn’t require human attention and prioritizing what does. • Serve as the primary administrator for legal technology platforms. Own and optimize the legal-tech stack, with deep accountability for Ironclad configuration, workflow design, reporting, and adoption. • Design and manage legal intake and matter-management processes (ticketing/queues, triage, SLAs) to route work efficiently and increase self-service. • Evaluate and implement additional technologies (workflow automation, AI-enabled tools, knowledge systems, e-signature, document management) that improve speed, visibility, and scale. • Build and maintain legal knowledge repositories, playbooks, templates, and process documentation (e.g., Confluence) to enable self-serve contracting and reduce routine legal touchpoints. • Define, track, and report on KPIs for cycle times, throughput, backlog, service levels, and operational risk. • Use data and root-cause analysis to drive continuous improvement and process simplification. • Lead change-management efforts for new systems, processes, and organizational shifts, including communication plans, training, and adoption tracking. • Build the Legal Operations function from the ground up and scale the team over time as the company grows. • Oversee vendor relationships for legal technology, ALSPs, and outside counsel, including selection, contracting, performance management, and cost optimization. • Own or co-own e-billing and outside counsel spend management, partnering with Finance to track spend, enforce billing guidelines, and identify savings opportunities. • Help manage the Legal department budget and forecasts; ensure disciplined financial operations across tools, vendors, and outside counsel. • Oversee virtual data rooms and legal operations support for M&A, financings, and other strategic transactions. • Adapt to evolving business needs and perform other duties as assigned.

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About the role: HighLevel builds products that serve over 60,000 businesses worldwide, and our product teams ship fast. We need a Sr. Privacy Counsel, Product who can keep pace: someone who lives in the product development process, spots privacy issues early, and delivers practical, risk-calibrated guidance that helps the business move forward. This is a product-facing role. You'll be embedded with engineering and product teams, advising on privacy-by-design from the earliest stages of feature development through launch. You'll own privacy counseling for HighLevel's platform, working through questions that range from consent flows and data collection practices to international data transfers and AI-driven features. The right candidate understands that good privacy advice isn't just about identifying risks. It's about helping the business understand those risks, weigh them against business objectives, and make informed decisions. You should be thorough in your analysis, clear in your communication, and business-minded in your approach. You'll report to the Managing Counsel, Product & Compliance and work closely with the Privacy Program Manager and the broader legal team. This role demands significant autonomy. You need to operate independently, build trust with product and engineering stakeholders, and deliver advice that's both legally sound and practically useful. What You’ll Be Doing: Product Privacy Counseling - Serve as HighLevel's primary privacy advisor for product development, embedded in the full lifecycle from concept through release - Review new features, product changes, and data practices for privacy implications, providing actionable guidance that enables informed decision-making - Advise on consent mechanisms, data collection disclosures, cookie and tracking implementations, and user-facing privacy controls - Partner with product and engineering to design privacy-compliant solutions for AI-powered features, analytics, and data-driven functionality - Conduct privacy reviews for new integrations, partnerships, and third-party data sharing arrangements Privacy Law Guidance - Provide day-to-day counseling on GDPR, CCPA/CPRA, and other US state privacy laws as they apply to HighLevel's products and operations - Monitor and advise on emerging privacy regulations globally, translating new requirements into practical product guidance - Advise on TCPA, CAN-SPAM, and other marketing compliance issues as they intersect with product functionality - Support HIPAA compliance efforts where HighLevel acts as a business associate Cross-Functional Collaboration - Coordinate closely with other legal subject matter experts across the team to deliver cohesive, actionable guidance to product managers, developers, and engineers, ensuring product teams receive consistent counsel - Build strong working relationships with product managers, engineers, and designers, earning trust as a partner who helps them ship better products - Translate legal requirements into language product teams can act on, and translate product plans into legal risk assessments leadership can understand - Work closely with the Privacy Program Manager on operationalizing privacy requirements and implementing privacy-by-design frameworks - Partner with commercial counsel on customer-facing privacy commitments and DPA negotiations Privacy Review Process Development - Continuously improve the privacy review process, identifying opportunities for greater efficiency, better product team engagement, and earlier issue identification - Build and maintain systems for tracking privacy review requests, moving beyond ad hoc Slack communications to ensure nothing falls through the cracks - Work closely with the Privacy Program Manager and product leadership to improve cross-functional communication and coordination on privacy matters - Develop scalable intake processes, templates, and guidance documents that enable product teams to self-serve on routine privacy questions - Identify opportunities for automation in the privacy review workflow, reducing manual effort while maintaining quality Customer Privacy Escalations - Serve as the escalation point for privacy-related customer inquiries, working with customer-facing teams to resolve complex privacy questions - Communicate directly with customers on sensitive privacy matters, balancing legal accuracy with clear, professional messaging - Partner with customer success and support teams to develop guidance for handling routine privacy inquiries at the front line What You’ll Bring: - JD from an accredited law school and active bar admission in at least one US state - CIPP/E or CIPP/US certification - 8 years of experience practicing privacy law, with meaningful exposure to product counseling in a technology or SaaS environment - Experience advising on AI/ML features, automated decision-making, or data analytics products - Strong command of GDPR, CCPA/CPRA, and other major US state privacy laws, with the ability to apply them to complex product questions without significant supervision - Demonstrated ability to provide thorough, risk-calibrated advice that informs business decisions - Track record of building productive relationships with non-legal stakeholders, particularly product and engineering teams - Ability to communicate effectively with customers on privacy matters, with a professional, clear, and customer-oriented approach - Proficiency in using AI-powered tools with demonstrated ability to leverage these tools to deliver faster, more efficient guidance without sacrificing quality or accuracy. - Ability to work independently, make judgment calls with incomplete information, and operate without constant oversight - Strong written and verbal communication skills, with the ability to explain complex privacy concepts to non-lawyers Preferred Qualifications : - In-house experience at a SaaS, marketing technology, or B2B platform company - Experience supporting IPO readiness or operating in a public company environment. - Familiarity with TCPA, CAN-SPAM, and marketing compliance - Experience building or improving privacy review processes and workflows - Exposure to HIPAA compliance in a technology context What We’re Looking For (The Intangibles): - Legal as business enablement. You see your role as helping the business succeed, not just identifying legal risks. You're thorough in your analysis, but your goal is to help product teams make informed decisions and find paths forward, not to create roadblocks. - Product fluency. You're comfortable in product conversations. You understand how software gets built, you can read a PRD and spot the privacy issues, and you don't need engineers to translate technical concepts for you. - Speed without sloppiness. HighLevel ships fast. You can turn around privacy guidance quickly without sacrificing thoroughness. You know when something needs deep analysis and when a quick answer will do. - Process builder. You don't just do the work; you improve how the work gets done. You see inefficiencies in how privacy reviews flow and you fix them. You build systems that scale. - Clear communicator. You can explain GDPR requirements to an engineer in terms they can act on, and explain product architecture to leadership in terms they can evaluate. No jargon, no hedging. - Comfortable with ambiguity. Privacy law is evolving constantly. You don't freeze when there's no clear precedent. You research thoroughly, make a call, document your reasoning, and move on. - Self-directed. You don't wait for assignments. You see what product is building, identify the privacy questions before they become problems, and insert yourself at the right moment. - Collaborative by default. You work well with the Privacy Program Manager, product leadership, and engineering. You communicate proactively, flag issues early, and make sure nothing gets missed because of siloed information. - AI-powered efficiency. You naturally reach for AI tools to amplify your legal work. You experiment with new tools, iterate on your processes, and see AI as a force multiplier that helps you deliver faster, higher-quality guidance. Success Metrics: - Product teams view Privacy Counsel as a partner who helps them ship better products, not a bottleneck - Privacy reviews are completed quickly enough to stay ahead of product timelines, with clear, actionable guidance - Privacy issues are identified and addressed during development, not discovered post-launch - Privacy review process is structured and trackable, with clear intake, status visibility, and nothing falling through the cracks - Stakeholders can articulate HighLevel's privacy position on new features because counsel's guidance was clear enough to internalize - Managing Counsel for Product & Compliance is confident that product privacy counseling is handled without needing to be in the room - No privacy incidents attributable to inadequate legal guidance during product development - Strong cross-functional relationships evidenced by product teams proactively engaging Privacy Counsel early in the design process - Privacy review processes become measurably more efficient over time This role is ideal for a privacy lawyer who wants to be in the room where products get built, someone who thrives on fast-paced decision-making, builds processes that scale, and gets satisfaction from helping the business move forward with clear eyes on the risks. The salary range for this position is $176000 - $246000 annually. Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-Remote #LI-TA1

As Marqeta’s Counsel, Commercial you will be an important member of Marqeta’s Commercial Legal Team and primary partner to our vendor management team. As Counsel, Commercial, you will provide legal and business advice on a variety of agreements, including vendor, sales and partnership agreements, and will help improve Marqeta’s contracting processes and procedures. You will work closely with other in-house attorneys and outside counsel in providing best-in-class legal services to Marqeta’s quickly growing business. You will build strong relationships across the entire company and will have leadership visibility with Marqeta’s cross-functional teams and leaders on legal matters relating to Marqeta’s customers, partners and vendors. You are an inspiring collaborator with a team-oriented approach to your work and have a passion for delighting your clients, customers, and partners. You will report to the Senior Director, Associate General Counsel of Commercial Legal. We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland headquarters. We’d love for you to join us! The Impact You’ll Have - Be a core member of Marqeta’s in-house team of attorneys and support the negotiation of agreements with Marqeta’s vendors - Work closely with cross-functional Marqeta internal sales, partnership, product, and operational colleagues to support customer and partnership agreements - Support Marqeta’s expansion by partnering with cross-functional teams in sales, product, compliance, finance to help sell Marqeta’s products and services - Work collaboratively across the Legal, Regulatory and Compliance team on cross-functional priorities and initiatives - Collaborate on the development of agreement templates and playbooks for the Commercial Legal Team to drive scale, cross-functional efficiencies, and offer creative solutions where appropriate - Provide practical legal advice to the business and develop strong working relationships across the Company with cross-functional peers and other business stakeholders Who You Are - 3-6 years of experience in commercial contracts, preferably with experience at both a top law firm and in house - Industry experience in FinTech, payments, financial services/banking and/or software technology - Working knowledge of the regulatory landscape in the payments and issuing space in the US - Experience using AI tools to work more effectively and efficiently - A keen sense of ownership and the ability to independently drive complex projects to completion on tight timelines in a fast-moving, high-performing environment - Excellent oral and written communication skills; ability to work on teams and independently; ability to drive accountability and influence outcomes - The ability to challenge and be challenged both internally and with clients in a constructive and respectful way - Advanced problem solving skills, i.e., the ability to quickly digest a problem, evaluate various options/solutions and empower yourself and others to deliver - Highly responsive, customer focused and meets deadlines in a fast-paced environment - JD degree and member in good standing of a State Bar Typical Process - Application submission - Recruiter video call - Hiring manager video call - Virtual “Onsite” consisting of 4-5, 45 min calls - Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: - National: A baseline tier that applies to most of the geographic territory of the United States. - Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA - Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: - National: $188,800 - 236,000 - Premium: $204,600- $255,800 - Premium Plus: $220,400- $275,500 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers - Multiple health insurance options - Flexible time off – take what you need - Retirement savings program with company contribution and after tax contributions - Equity in a publicly-traded company and an Employee Stock Purchase Program - Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave - Free therapy sessions, financial and professional coaching, and legal advice - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development - Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.

We are currently seeking a Counsel I for our Kroll Government Solutions service line. This position will be remote. RESPONSIBILITIES: - Legal research of unclaimed property related issues and applicable statutes and regulations. - Monitoring, review, and summarization of active legislation related to unclaimed property issues. - Review of documents provided by companies as part of unclaimed property examinations to ensure compliance with statutory and regulatory requirements. - Draft follow-up questions to the company regarding its procedures as necessary to clarify any outstanding issues. - Draft documents summarizing overall findings made during the review of documents and any required follow-up, for both external and internal use. - Assistance with drafting and revision of agreements related to unclaimed property examinations. - Assist in communications with companies under examination. - Work collaboratively with Senior Counsel, Counsel, and other team members. - Other duties as assigned. REQUIREMENTS: - Bachelor's Degree (BS/BA) is required, Juris Doctor degree (JD) or equivalent experience is preferred. - Previous experience with regulatory examinations and/or unclaimed property is a plus. - Excellent communication skills. - Strong legal research and drafting capabilities. - Ability to work both independently and in a team environment. - Ability to work under pressure, demonstrating flexibility and adaptability. Your recruiter will be happy to walk you through your U.S.-specific benefits, which include: - Healthcare Coverage: Comprehensive medical, dental, and vision plans. - Time Off and Leave Policies: Generous paid time off (PTO), paid company holidays, generous parental and family leave. - Protective Insurances: Life insurance, short- and long-term disability coverage, and accident protection. - Compensation and Rewards: Competitive salary structures, performance-based incentives, and merit-based compensation reviews. - Retirement Plans: 401(k) plans with company matching. Please note that benefits may vary by region, department and role. We encourage you to speak with your recruiter to learn more about the specific benefits available for your position. About Kroll Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll. In order to be considered for a position, you must formally apply via careers.kroll.com. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability. The current salary range for this position is $70,000 to $150,000 #DNI