Role Description Leads a program of AI training data projects at scale. Owns program-level strategy and delivery, manages a cross-functional team, and is the primary owner of the client relationship for the program. Partners closely with the Lead Quality Manager to keep quality consistent and drive continuous improvement across high-volume operations. Key Responsibilities - Program strategy & planning: Define program goals, roadmap, milestones, and operating model across multiple projects and vendors. - Team management: Lead a delivery team (PMs, Coordinators) with clear goals, capacity plans, coaching, and performance feedback. - Client ownership: Act as the day-to-day executive contact; run governance, planning, and QBR-style reviews; align scope, priorities, and change. - Quality partnership: Co-own quality outcomes with the Manager of Quality; align on guidelines, audits, acceptance criteria, and corrective actions. - Scale & throughput: Plan and secure rater/annotator capacity; optimize shifts, handoffs, automation, and tooling to meet high-volume targets. - Financial stewardship: Build and manage budgets, margins, and change orders; ensure commercial and delivery commitments stay aligned. - Risk, issue & change control: Maintain program RAID; lead root-cause analyses and remediation; escalate high-impact items with options and impact. - Process improvement & automation: Standardize SOPs, templates, and dashboards; pilot and scale automation with Ops Tech. - Compliance & security: Ensure policy adherence for data handling, privacy, and platform access across the program. - Stakeholder management: Coordinate with Sales/Account, Quality, Operations, and Vendor Management to meet client and business goals. Company Description

Role Description - Partner with Technical Program Managers to deliver hardware to cross-functional teams on time. - Collect allocation requests and manage distribution logistics efficiently. - Support budget management and forecasting to ensure financial accuracy. - Manage procurement and track Purchase Orders diligently. - Collaborate with the Logistics team to ensure fast shipping. - Manage multiple programs concurrently with precision and attention to detail. Qualifications - 5+ years of experience as an Engineering Program Specialist or similar role in consumer electronics. - Experience in hardware development, working with vendors domestically and internationally. - Experience managing complex spreadsheets, accounting tools, and coordinating across different teams, vendors, and time zones. Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Role Description - Partner with Technical Program Managers to deliver hardware to cross-functional teams on time. - Collect allocation requests and manage distribution logistics efficiently. - Support budget management and forecasting to ensure financial accuracy. - Manage procurement and track Purchase Orders diligently. - Collaborate with the Logistics team to ensure fast shipping. - Manage multiple programs concurrently with precision and attention to detail. Qualifications - 5+ years of experience as an Engineering Program Specialist or similar role in consumer electronics. - Experience in hardware development, working with vendors domestically and internationally. - Experience managing complex spreadsheets, accounting tools, and coordinating across different teams, vendors, and time zones. Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Role Description As a key member of the Solution Assurance team, the Maestro Guardian Delivery Manager understands our customers’ most pressing business challenges and drives their success by addressing complex supply chain management challenges through Kinaxis Maestro deployments. - Partner with customers and system integrators to align current supply chain processes to a future-state vision enabled by Kinaxis Maestro, ensuring business value realization. - Collaborate with Solution Architects to validate solution blueprints, incorporating industry best practices, process engineering expertise, and Maestro capabilities. - Serve as a trusted advisor to senior stakeholders, including C-suite leaders, translating strategic objectives into actionable delivery plans and measurable outcomes. - Lead cross-functional project teams across multiple concurrent engagements (3–4), driving alignment, accountability, and transparent communication throughout the project lifecycle. - Monitor deployment health through KPIs and predictive risk identification, proactively mitigating technical, operational, and organizational risks. - Champion change management and value articulation, ensuring stakeholder adoption and alignment with Kinaxis methodologies. Qualifications - Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Statistics, or related field. - 7+ years of experience in supply chain, manufacturing, IT, demand planning, or related disciplines, including 5+ years in progressive project or delivery management roles. - Deep expertise in supply chain management processes, tactical and operational planning, and best-practice functional solutions. - Strong data and AI fluency, including the ability to leverage advanced analytics, dashboards, SQL (asset), and AI-enabled tools to drive evidence-based decision-making and deployment health. - Demonstrated leadership and stakeholder influence skills, with the ability to guide cross-functional teams and engage senior executives. - Advanced analytical, systems thinking, and change management capabilities, with the ability to navigate ambiguity and complexity. - Highly organized and execution-oriented, capable of managing multiple concurrent engagements in fast-paced environments. Requirements - Intermediate knowledge of Maestro solution functionality. - Excellent communication and ability to effectively facilitate meetings, including brainstorming sessions. Able to present information in an engaging manner to a diverse audience. - Excellent influencing skills, even without direct authority. - Effective interpersonal skills and ability to work well across all levels in the organization. - Ability to build strong relationships and credibility with internal & external stakeholders. - Open to travel 50% on average and can work effectively when working remotely from client sites. Benefits - Flexible vacation and Kinaxis Days (company-wide days off) - Flexible work options - Physical and mental well-being programs - Regularly scheduled virtual fitness classes - Mentorship programs, training, and career development - Recognition programs and referral rewards - Hackathons