• Acting as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance. • Collaborating closely with customer stakeholders to understand business goals and define high level strategy to optimize revenue operations processes, including sales, marketing, and customer success. • Contributing to the design and implementation of technical solutions to support revenue generation, such as CRM systems, marketing automation platforms, and sales enablement tools. • Providing guidance and support to internal and external teams on best practices for revenue operations and technical implementations. • Developing a project plan to ensure compliance with all the agreed milestones, managing delivery dates, resourcing, and schedules. • Managing customer expectations and nurture the customer relationship by being the point person for all communication. • Working with the customer to identify/resolve all issues that could impact project scope or timeline. • Providing project direction on one or more projects while maintaining a high-quality level of service. Ensuring the quality of all deliverables. • Deeply understanding your customer’s business challenges, and providing insight in addressing these issues.

• Guiding clients by presenting options, discerning trade-offs, and providing recommendations. • Documenting requirements and workstream plans. • Rapidly prototyping, testing, building, delivering, and measuring the success of solutions. • Tracking progress on work while keeping the team and clients up to date. • Learning and working in different sales and marketing technologies, including Salesforce, Hubspot, Eloqua, Marketo, and related applications. • Contributing to Go Nimbly’s internal knowledge-base by sharing successes, learnings, problem-solving with others, or leading trainings. • Managing client relationships.

• Serve as the CRO’s primary GTM strategy and operations partner across new business, expansion, and renewals. • Drive sales productivity working cross functionally to improve win rates, pipeline coverage, and sales cycle efficiency. • Lead and scale a high‑performing RevOps org (Sales/CS Ops, analytics, systems, deal desk). • Own the revenue forecast and pipeline inspection, driving accuracy, predictability, and accountability. • Run the GTM operating rhythm (forecast, pipeline reviews, QBRs, exec/board reviews) with clear expectations and follow‑through. • Turn GTM strategy into tight OKRs, KPIs, and initiatives tied to revenue, NRR, profitability, and efficiency with clear owners and measurable outcomes. • Own GTM analytics and KPI governance, maintaining a single, trusted view of performance. • Set and enforce commercial guardrails and run a strategic deal desk that balances speed, risk, and unit economics. • Design and administer scalable compensation plans (quotas, territories, accelerators, SPIFFs) aligned to growth and sales productivity. • Define GTM coverage and territory strategy (segments, verticals, geos, account assignments) to maximize pipeline coverage, rep productivity, and market penetration. • Build an AI‑first GTM stack and AI agents that automate workflows, improve data quality, and boost seller productivity. • Continuously simplify and improve GTM processes and enablement, acting as connective tissue between GTM and the rest of the business.

• Manage day-to-day revenue operations, supporting the sales team across the full deal lifecycle. • Own and maintain data integrity within Salesforce, including opportunity tracking. • Support sales forecasting processes, including weekly forecast meetings. • Identify and implement improvements to sales and revenue operations processes.