Cogstate

• Support routine LMS builds, updates, and configurations using documented templates, SOPs, and established build standards. • Upload, organize, maintain, and retire learning content within the LMS according to defined standards. • Manage learner enrollments, assignments, access requests, and course lifecycle updates. • Maintain catalog accuracy, metadata, version control, and system hygiene across assigned LMS activities. • Execute standardized LMS reports, including participation, completion, and compliance tracking. • Perform LMS quality checks prior to handoff or publishing to ensure setup accuracy and consistency. • Support uploads and related LMS administrative activities. • Identify and escalate system issues, process gaps, or risks to the Associate or Senior Manager. • Serve as the first point of contact for Learning Inbox inquiries and LMS support requests. • Troubleshoot common LMS access, navigation, enrollment, completion, and learner account issues. • Provide timely and professional communication regarding support requests, status updates, and next steps. • Document issues accurately and escalate complex technical problems or requests beyond defined scope. • Support learners and internal stakeholders by following established support processes and escalation pathways. • Track assigned LMS requests, tasks, and deliverables using designated trackers and documentation tools. • Maintain accurate records, documentation, status updates, and project artifacts related to assigned work. • Assist with scheduling LMS-related meetings and maintaining supporting documentation as needed. • Identify potential delays, missing information, or blockers and proactively communicate them to the Associate or Senior Manager. • Verify assigned LMS activities meet documented requirements and quality standards prior to handoff. • Support Learning Services delivery activities while ensuring broader project ownership remains with the appropriate project lead or stakeholder.

• In collaboration with Product Management leadership, drive the identification, definition, and benchmarking of existing clinical trials products and services • Lead the product lifecycle from discovery to launch and iteration, including product replacement and phase-out (when appropriate) ensuring high quality and timely delivery for Clinical Trials products • Define and maintain product roadmap/backlog and feature level KPIs, consistent with the needs of end users and customers and the Cogstate vision. • In collaboration with product management leadership, identify, define and prioritize internal product needs through business function leader interactions and regular product swim lane reviews. • Conduct market and end user research to identify unmet needs and prioritize action based on business strategy • Engage with end users and customers via interviews, focus groups and other techniques to develop and maintain a clear understanding of need and the external environment • Create and maintain end user and customer personas and journey maps • Collaborate with key internal business stakeholders to prioritize and align customer requests and translate into product requirements • Translate customer needs into feasible, viable and desirable product features by collaborating with design, engineering, product owner, business and marketing functions • Work closely with product ownership function, making sure they are providing requirements to engineering based on project/feature scope and priority defined by business stakeholders • Work collaboratively with Operations, Product Development, Quality Control, and Quality Assurance throughout the product delivery and software engineering frameworks to support the documentation and design needs such as scoping, planning, estimation, QA and QC, and AGILE ceremonies. • Work in close collaboration with Product owner, translating business-to-technical requirements, and vice versa • Support the Engineering and Product Development teams in developing release timelines. • Manage stakeholder expectations of project scope, progress and delivery timelines • Adaptably take on select product ownership type activities where needed

• Manage and execute tasks in line with company SOPs and agreed regulatory standards, including the following: • Accurate record keeping of all tasks (real-time updates to applicable trackers and maintenance of high-volume emails/site communications) • Able to follow study changes, re-prioritize assignments based on study needs, and work independently Responsible for mentoring junior study team members and overseeing their work output • Support activities of Rater Services Managers with minimal oversight on assigned tasks • Act as primary point of contact for sites/raters/CRO from study start-up through close-out • Drive activities and ensures timely delivery of project tasks leading to the completion of client deliverables • Direct communication with site level staff to provide operational support throughout the study lifecycle • Management and delivery of phase I-III clinical trials (understanding and tracking against the project SOW) • Effectively manages, tracks, and communicates key project deliverables in a proactive manner to the study PM or sponsor or Rater Training Lead • Assumes a Rater Training Lead role for small to medium size studies. • Coordinate consultant (LEAD) communications and scheduling.

• Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities detailed below. • Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems. • Review and process submitted clinician/rater surveys and deploy applicable LMS training modules. • Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff • Hardware shipment scheduling and documentation management. • Documenting real time updates to applicable status trackers, coordinating high volume email correspondence, communicating status updates to clinicians/raters, electronic records filing. • Point of contact for clinician/rater support questions. • Direct communication with site coordinators at clinical settings, activity and communication tracking and general support throughout study. • Interact with CRAs for site monitoring activities.

• Own and deliver the end-to-end L&D strategy aligned to business goals and regulatory requirements • Develop and evolve a modern learning ecosystem incorporating micro learning, self-directed pathways, and blended/dual-modality delivery (virtual and in-person) • Design and deliver engaging learning content across multiple formats, ensuring accessibility, scalability, and impact • Define and embed AI capability uplift across the organization, including AI literacy, role-based expectations, and practical adoption • Enable organization-wide AI literacy by fostering confidence, responsible usage, and integration of AI into day-to-day workflows • Establish frameworks for capability development across leadership, functional, and enterprise skill areas • Partner with P&C, business leaders, and SMEs to identify capability needs and deliver targeted learning solutions aligned to business priorities • Embed learning as a cultural pillar that drives engagement, performance, and continuous development • Oversee compliance and governance of learning, including regulatory alignment, training frameworks, and audit readiness • Curate and manage external vendors to deliver specialized learning where required • Manage the LMS and learning technologies, including system optimization, integrations, and learner experience • Track, analyze, and report on learning impact, capability uplift, and adoption metrics to drive continuous improvement

• Manage and execute tasks in line with company SOPs and agreed regulatory standards. • Accurate record keeping of all tasks (real-time updates to applicable trackers and maintenance of high-volume emails/site communications). • Able to follow study changes, re-prioritize assignments based on study needs, and work independently. • Responsible for mentoring junior study team members and overseeing their work output. • Support activities of Rater Services Managers with minimal oversight on assigned tasks. • Act as primary point of contact for sites/raters/CRO from study start-up through close-out. • Drive activities and ensures timely delivery of project tasks leading to the completion of client deliverables. • Direct communication with site level staff to provide operational support throughout the study lifecycle. • Management and delivery of phase I-III clinical trials. • Effectively manages, tracks, and communicates key project deliverables in a proactive manner to the study PM or sponsor or Rater Training Lead. • Assumes a Rater Training Lead role for small to medium size studies. • Coordinate consultant (LEAD) communications and scheduling.

• Administer, maintain, and support Windows and Linux server infrastructure and enterprise systems. • Manage Active Directory, Group Policy, DNS, DHCP, file services, system access controls, and identity-related services. • Perform system upgrades, patching, configuration changes, lifecycle maintenance, and controlled change activities for servers and core platforms. • Monitor server health, performance, availability, and capacity, respond to alerts, and proactively address issues before service impact occurs. • Administer and support LAN, WAN, wireless, VPN, firewall, switching, and routing infrastructure. • Maintain Azure cloud infrastructure, including Azure virtual machines, networking, storage, identity, and security controls. • Support and maintain Hyper-V virtualized environments and core virtual infrastructure services. • Monitor network, cloud, and virtual infrastructure performance, availability, and security to ensure stable and reliable operations. • Support backup, restore, backup verification, disaster recovery, and business continuity processes for critical systems. • Provide high-level technical escalation support for infrastructure, server, network, virtualization, Linux, and cloud-related incidents. • Work with internal departments and vendors to implement technical solutions, infrastructure improvements, and service enhancements. • Follow change management processes for infrastructure changes, maintenance, upgrades, and planned maintenance activities. • Maintain technical documentation, procedures, configuration records, and diagrams. • Support security hardening, patch compliance, vulnerability remediation, access reviews, compliance activities, and continuous improvement initiatives.

• Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities detailed below. • Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems. • Review and process submitted clinician/rater surveys and deploy applicable LMS training modules. • Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff • Hardware shipment scheduling and documentation management. • Documenting real time updates to applicable status trackers, coordinating high volume email correspondence, communicating status updates to clinicians/raters, electronic records filing. • Point of contact for clinician/rater support questions. • Direct communication with site coordinators at clinical settings, activity and communication tracking and general support throughout study. • Interact with CRAs for site monitoring activities. • Provide customer service and translations from English to Japanese and vice versa when needed.

Role Description Cogstate Clinicians are clinical psychologists or neuropsychologists responsible for delivering remote clinical interviews and cognitive assessment batteries to subjects with preclinical dementia, enrolled in a pharmaceutical clinical trial. Cogstate provides all consultants with comprehensive, fully compensated training on: - General Cogstate operational policies - Study-specific procedures - Customized clinical interviewing skills - Virtual cognitive assessment prior to performing remote scale administrations Regular supervision and ongoing recalibration of clinical skill set will be provided. - These are contract positions. - They are fully remote. - Hired employees will work on an as-needed basis based on their schedule. - MADRS Administration Experience Required. Key Responsibilities - Remotely administering semi-structured clinical interview assessments and cognitive battery of tests to study subjects and caregivers. - Remotely delivering computerized and traditional cognitive assessments via a tele-health platform. - Scoring completed scale administrations. - Participating in regular clinical skill recalibration activities. - Providing reviews of completed neuropsychological test batteries for central monitoring of data to ensure accuracy in administration and scoring and contribute to the overall success of a clinical trial. - Reviewing response forms and recordings of remote scale administrations and offering feedback to raters via email and telephone communications. Qualifications - Master’s or Doctorate degree in clinical psychology/neuropsychology/behavioral neurology, or related field. - Formal training in clinical interviewing and cognitive assessment. - Minimum of 2 years of relevant experience with direct clinical interviewing and psychological assessment in clinical research industry, academic or clinical settings. - Direct experience with cognitive/behavioral/functional assessment of neurological/psychiatric populations. - Ability to meet deadlines, being highly organized and methodical, with attention to detail to ensure delivery. - Proficiency with MS Office, including Word and Excel, email, teleconference platforms such as Skype, Zoom or other similar applications, and cloud-based storage service. - German Fluency. Our Culture We bring our whole selves to work every day. We’re courageous and we deliver together. We’re passionate individuals who enjoy working together. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals. If you’re ready to help us in our journey to optimize the measurement of brain health around the world, please apply now! Privacy Notice for Job Applicants Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions. For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate's privacy policy by clicking here.

• Directing, planning, innovating, and overseeing the development and delivery of products and services related to endpoint management and quality assurance in global clinical trials of AD and other related neurodegenerative disease therapeutic areas. • Support delivery of endpoint data quality monitoring plans for AD trial related services. • Drive the definition and scope of study services. • Supports driving the scientific decisions around neurodegenerative indication services/supports. • Support the publication/presentations strategy for AD. • Contribute to publications and conference presentations in AD. • Support delivery of scientific services in awarded studies.