• Manage and support a network of regional creators (Malayalam) • Act as the primary point of contact for creators on a daily basis • Build strong, collaborative relationships to drive consistent and high-quality content output • Onboard and groom new creators, guiding them on content expectations and best practices • Work closely with creators to brainstorm content ideas, improve scripts, and enhance video flow • Review scripts and final videos to ensure quality, clarity, and storytelling effectiveness • Perform quality checks (QC) to ensure content meets language standards, platform guidelines, and brand expectations • Maintain consistency and elevate content standards across all creators • Handle end-to-end content operations, including tracking, coordination, and approvals • Plan, write, and publish daily notifications to drive user engagement • Optimize notification copy to improve click-through rates (CTR) • Ensure smooth execution of daily publishing and operational workflows

• Content Creation & Mapping for ESG Modules • Learn and understand ESG frameworks and their content with support • Produce audit-ready content with a high degree of accuracy and consistency • Extract, structure, and transform complex source content into final formats • You will help define the final target formats • Own defined portions of projects, including data discovery, source interpretation, enrichment of raw content, and validation of outputs against quality standards • Identify opportunities to improve content models, field definitions, and workflow efficiency based on recurring issues seen during execution • GenAI-assisted Workflow Automation • Independently build and use AI to execute tasks and automate projects to increase our capabilities and impact • Contribute to projects on AI-assisted data scraping workflows • Build scripts to automate processes • Project management • Independently manage substantial workstreams within the project, escalating risks or blockers with clear recommendations • Devise and drive methodology for your workstreams, from discovery to QA, and produce clear documentation • Actively share learnings to increase team capability

Role Description The Senior Manager, Content Marketing will lead GXO’s global content marketing strategy and create compelling, insight-driven content and thought leadership that positions GXO as a global innovator in logistics and supply chain solutions. You will develop compelling, insight-driven narratives and marketing content that support business growth, strengthen brand visibility, and help connect GXO with prospective customers and industry stakeholders worldwide. What you’ll do on a typical day: - Partner with business leaders, subject matter experts, PR, marketing, and design teams to translate message priorities and insights into compelling narratives. - Develop high-impact marketing and thought-leadership content across formats such as white papers, survey-based reports, expert perspective articles, case studies, infographics, and videos. - Take a hands-on role to personally write content, while also coordinating the activities of content agency partners for strategic content development. - Manage content planning, editorial workflows, and delivery timelines with minimal supervision. - Monitor industry trends and competitive activity to surface new opportunities for thought leadership. Qualifications - Bachelor's degree in Journalism, Communications, English, Marketing, or a related field. - 5+ years of experience in B2B content marketing with proven experience developing content across the breadth of B2B content formats. - Expert writing and storytelling skills with ability to translate complex concepts into clear, compelling narratives and content. - Experience collaborating with senior leaders and cross-functional teams. - Experience managing external vendors, creative partners, and research contributors. Requirements - Experience in logistics, supply chain, manufacturing, or other B2B technical industries. - Strength in developing new content formats or innovation in thought-leadership delivery. - Analytical mindset and familiarity with market analysis to uncover trends and insights. Benefits - Competitive compensation. - Generous benefits package, including full health insurance (medical, dental, and vision). - 401(k). - Life insurance. - Disability. - And more. Company Description GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

• Edit promotional videos, reels, and multimedia content for various platforms. • Create eye-catching graphics for social media, marketing materials, and branding assets. • Maintain, update, and optimize WordPress-based websites, ensuring smooth functionality and design consistency. • Implement SEO best practices to improve website performance and search engine rankings. • Enhance and manipulate images for digital and marketing purposes. • Develop simple motion graphics or animations as needed. • Ensure all visual content aligns with brand identity and guidelines. • Assist with virtual assistant tasks, including content organization, scheduling, and other digital support as needed. • Work closely with marketing and content teams to execute design strategies effectively.