Role Description We are looking for a Staff Backend Engineer to join our Grafana Backend Services squad. The Grafana backend Services squad’s mission is to deliver the best Grafana service to both On-Prem and Cloud customers in a unified, end-to-end manner, from ownership of the API codebase all the way to operation of its components. Today, this means taking charge of multiple components such as the Grafana Backend API itself and the CLI tool, but also all the orchestration infrastructure required to deliver Grafana at the scale of our Cloud product. What You'll Be Doing: - Work with your team to deliver new functionality, then use the results to iterate and improve. - Contributing to and reviewing design documents for upcoming features. - Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope. - Take an active role in influencing our roadmap and your career objectives. - Be a part of your team’s on-call rotations and take ownership of the services you’re running. - Mentor and support other team members, participate in design discussions, and collaborate with the team. - Regularly sharing ideas and knowledge across a vast array of technical ideologies and mindsets. - Working closely with the other squads in the Grafana Division. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). Qualifications - Have solid backend development experience, ideally with Go. - Good understanding of storage solutions with an emphasis on relational databases like MySQL, SQLite, and Postgres. - Care deeply about developer and user experience and the quality of the products that you work on. - Have experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way. - Have experience writing clean, robust, and performant software that is easily maintained by others. - Have experience with mentoring junior engineers in a collaborative but asynchronous environment. - Enjoy working on complex solutions – Grafana is a highly technical solution and has avid followers who rely on it every day and care deeply about their workflows. - Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively. Requirements - Experience with open-source software and/or commercial open-source companies. - Experience working with Docker and Kubernetes. - Experience with CI/CD, DevOps, or Developer Efficiency work streams. - Been a user of Grafana and Prometheus in operational roles. - Familiarity with being on-call and performing operations/SRE tasks. - Exposure to microservices architecture and distributed systems, or a desire to learn. Benefits - 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. - Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment. - Transparent Communication - Expect open decision-making and regular company-wide updates. - Innovation-Driven - Autonomy and support to ship great work and try new things. - Open Source Roots - Built on community-driven values that shape how we work. - Empowered Teams - High trust, low ego culture that values outcomes over optics. - Career Growth Pathways - Defined opportunities to grow and develop your career. - Approachable Leadership - Transparent execs who are involved, visible, and human. - Passionate People - Join a team of smart, supportive folks who care deeply about what they do. - In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. - Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. Equal Opportunity Employer We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

• Design & expand the backbone of our platform to scale to hundreds of thousands of merchants from all around the world • Design and align the scope of work with other teams to deliver cross-team projects • Mentor other engineers to ensure their development & growth • Partner with Engineering Manager and Team Lead to drive and execute the long-term vision of the team • Execute technical strategy for broad or complex requirements with insightful and forward-looking approaches that go beyond the direct team and solve large open-ended problems • Utilize agentic development tools like Claude Code to automate parts of the development process • Improve engineering standards, tooling, and processes throughout the organization

• Designing & building applications using JavaScript. • Supporting component design, development and maintenance and taking responsibility for personal technical quality standards within the project team. • Assisting with defining structured practices, especially in source code management, building and deployment. • Designing and implementing data storage solutions. • Optimising performance in applications for maximum speed and scalability. • Getting feedback from users and clients, and building solutions for them. • Assisting with the analysis of client requirements. • Working with and supporting Technical Leaders in project execution and timely delivery. • Collaborating with client teams.

• Develop, customize, and maintain Magento-based eCommerce websites • Build and enhance features for online stores, including product management, checkout, payments, and integrations • Write clean, scalable, and well-documented PHP code • Design and optimize MySQL databases and queries • Integrate third-party APIs, payment gateways, and shipping services • Troubleshoot, debug, and upgrade existing systems • Optimize application performance and ensure high availability • Collaborate with designers, front-end developers, and stakeholders to deliver high-quality solutions