• Establish relationships with Pharmacy and Medical teams responsible for creating pharmacy and medical policies • Deliver Value proposition and Health Economic information to educate payers and the formulary committees • Create account plans to quickly maximize access and reimbursement with KalVista products • Collaborate with medical, advocacy and sales teams to remove access barriers for launch

• Own and execute a strategic territory and account plan to identify, pursue, and close net-new enterprise opportunities within assigned verticals • Consistently meet or exceed quarterly and annual revenue targets through focused execution and deal discipline • Lead disciplined, value-based enterprise sales cycles from discovery through POV, negotiation, and close, tying customer risk, compliance, and resilience challenges to measurable outcomes • Build and maintain trusted relationships with senior leaders, from VP-level stakeholders through C-suite executives responsible for supply chain continuity and risk • Develop and execute quarterly account strategies aligned to customer priorities, regulatory requirements, and long-term growth objectives • Maintain accurate pipeline visibility, opportunity updates, and revenue forecasts in Salesforce • Consistently meet or exceed quarterly and annual revenue targets through focused execution and deal discipline • Partner with Alliances and Partnerships teams to expand pipeline, accelerate deal velocity, and support multi-channel growth • Serve as a trusted advisor and subject matter expert in supply chain resilience, risk, and compliance within assigned verticals

• Cultivate and maintain enduring relationships with State Gov clients • Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations. • Provide regular progress updates to management regarding client accounts. • Monitor and report on key performance metrics, including client retention and revenue growth. • Maintain a high level of client satisfaction by consistently exceeding expectations. • Work collaboratively with internal teams to devise solutions for complex challenges. • Address and resolve client issues in a timely and efficient manner. • Keep clients informed about new product features, updates, and enhancements relevant to their needs. • Identify growth opportunities within existing accounts and work towards expanding Salesforce services. • Collaborate closely with clients to formulate customized account strategies. • Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery. • Stay informed about industry trends, government regulations, and competitive offerings. • Develop an in-depth understanding of Salesforce products and solutions. • Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement. • Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

• Build strong, personal relationships with customers • Navigate enterprise accounts to expand relationships across teams • Capture and expand customer swag budgets • Uncover customer pain points through insightful questioning • Understand and integrate internal and external technologies • Visit customers as needed to drive growth • Effectively communicate SwagUp’s value in high-stakes meetings • Embrace resilience in the face of discomfort and rejection • Collaborate with internal teams for customer success • Strive for 100% customer retention • Go above and beyond for your customers • Stay humble and willing to do the hard work