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Account Manager

Account ManagerSalesFull TimeRemoteJuniorTeam 51-200Since 2011H1B No SponsorCompany SiteLinkedIn

Location

Poland

Posted

90 days ago

Salary

0

Seniority

Junior

1 yr expEnglishGermanFrench

Job Description

Account Manager

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• Take care of existing clients • Support them in getting the most out of our platform • Build long-term partnerships, understand client needs, and advise them on use cases • Spot opportunities for upsell and cross-sell within client organizations • Handle contract renewals and prepare tailored commercial proposals • Negotiate deals and close agreements based on client-specific sales plans • Act as the go-to escalation point for business-related issues • Coordinate with internal teams (Customer Support, Product, Implementation) • Collaborate with Product and Marketing teams to advocate for client needs

Job Requirements

  • Excellent command of English (C1); German or French is a big plus
  • Outstanding communication and relationship-building skills
  • Experience in account management, customer service, or enterprise software sales (min. 1 year)
  • Commercial acumen and negotiation skills
  • Ability to understand business needs and propose value-adding solutions
  • Strong organization skills
  • Willingness to learn technical details of our product
  • Exceptional time management skills
  • knowledge of digital marketing, web analytics, or marketing tools
  • experience in Customer Support, Technical Support, Sales, or Implementation

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