• Build Deep Student Relationships: Connect meaningfully with young learners to understand their individual needs, strengths and challenges, creating a supportive environment that inspires growth. • Support Family Engagement for Continued Learning: Actively encourage families to extend their learning journeys, offering additional courses, new programs, or learning plans that align with the students' evolving educational needs. • Guide families towards Renewals (renewing their plans), Upsells (exploring new courses) and Referrals (referring others to join Enthuziastic). • Engage in Live Class Monitoring: Randomly join live classes to observe student participation, engagement and overall progress. Use these observations to provide feedback and suggestions for continuous improvement. • Guide Course Selection: Use your expertise to recommend appropriate live courses and learning paths tailored to each student’s developmental goals, ensuring their learning journey is aligned with their aspirations. • Consistent Communication with Families: Maintain regular touchpoints with parents, especially moms, to share updates, address concerns and keep them involved in their child’s progress. • Conduct Regular Parent-Teacher Meetings (PTMs): Organize and lead periodic PTMs to review and discuss students' performance, achievements and areas for improvement, fostering a collaborative approach to their growth. • Monitor Learning Batches: Keep a close watch on class performance, batch dynamics and engagement to ensure smooth and effective learning sessions. • Single Point of Contact: Serve as the dedicated contact for families, providing personalized support, addressing inquiries and acting as a liaison between families and Enthuziastic's internal teams. • Collaborate with Internal Teams: Work seamlessly with Session Management, Tutor Assignment, Scheduling and other internal teams to ensure efficient operations, consistent communication and a high-quality learning experience for each student. • Reconnect with Past Families: Reach out to families who have previously engaged with Enthuziastic to rebuild relationships, invite them to participate in free events and encourage re-engagement through relevant courses. • Drive Continuous Improvement: Identify opportunities for enhancement, leveraging feedback to ensure the ongoing growth and satisfaction of students and their families. • Be Flexible on Shift Timings: Flexibility to work in US Friendly Timing (from 4am to 8am IST) is required, as well as the ability to communicate with families during early morning or late evening hours as needed.

• Partner closely with senior executives, providing excellent administrative and operational support that enables them to focus on their most impactful work • Adapt quickly to each leader’s working style and pace to deliver seamless day-to-day support • Act as a trusted gatekeeper, managing complex calendars and scheduling with an understanding of business priorities and context • Own travel and logistics end-to-end, planning itineraries and coordinating customer visits, offsites, and internal events with precision and care • Streamline communication and coordination, ensuring information flows efficiently between executives, their teams, and cross-functional partners • Anticipate needs and solve problems proactively, identifying potential scheduling conflicts, gaps, or dependencies before they arise and offering clear, thoughtful solutions • Maintain the highest level of professionalism and discretion, exercising sound judgment when handling sensitive or confidential information • Collaborate with the broader Executive Operations team to ensure alignment across the Leadership Team on meetings, deliverables, and follow-up actions

• Expand the affiliate program, grow existing relationships and open new opportunities for collaboration • Build strong, long-term relationships and maintain frequent contact with partners • Review and improve existing agreements to maximize revenue and traffic quality • Negotiate and optimize each partnership to ensure business goals and objectives are met • Monitor and analyze traffic performance on a daily basis, improve traffic quality and scale volumes • Attend conferences to network with current and potential partners

• In partnership with customers, lead and manage day-to-day campaign strategy and execution, optimization and reporting, strategic testing, budget recommendations, and billing and actualization • Apply strong analytical rigor to drive measurable campaign performance improvements, contributing to significant year-over-year growth across high-investment enterprise campaigns • Act as the strategic owner of customers’ omnichannel success post-deployment, ensuring Campaign Intelligence is embedded into ongoing commercial and marketing decision-making • Serve as a trusted advisor to commercial, brand, and analytics teams by interpreting Campaign Intelligence insights and translating them into clear, actionable recommendations • Consult with customers on campaign performance across channels (e.g., rep-driven and non-rep-driven), identifying what is working, what is not, and why • Collaborate with the agency, DSP, and other martech vendors of our customers to foster a true partnership mentality and cross-company culture of data-driven experimentation • Recommend ongoing optimizations to campaigns, targeting strategies, journeys, and media/ad spend based on observed HCP engagement and performance signals • Partner with customers to continuously refine omnichannel strategies, ensuring alignment between brand objectives, channel mix, and real-world execution • Lead regular performance reviews (monthly / quarterly), focused on incremental lift, impact, and ROI from omnichannel initiatives • Translate Campaign Intelligence outputs into clear narratives and executive-ready insights for senior stakeholders • Identify gaps in data, execution, or channel strategy and proactively propose updates to campaigns, experiments, and measurement approaches • Collaborate closely with Product, Data Science, and Customer Success teams to surface customer feedback, inform roadmap priorities, and improve omnichannel capabilities • Support change management by helping customers evolve from static reporting to dynamic, insight-led omnichannel decision-making • Ensure customers maximize long-term value from Campaign Intelligence through continuous education, enablement, and strategic guidance