• Partner closely with senior executives, providing excellent administrative and operational support that enables them to focus on their most impactful work • Adapt quickly to each leader’s working style and pace to deliver seamless day-to-day support • Act as a trusted gatekeeper, managing complex calendars and scheduling with an understanding of business priorities and context • Own travel and logistics end-to-end, planning itineraries and coordinating customer visits, offsites, and internal events with precision and care • Streamline communication and coordination, ensuring information flows efficiently between executives, their teams, and cross-functional partners • Anticipate needs and solve problems proactively, identifying potential scheduling conflicts, gaps, or dependencies before they arise and offering clear, thoughtful solutions • Maintain the highest level of professionalism and discretion, exercising sound judgment when handling sensitive or confidential information • Collaborate with the broader Executive Operations team to ensure alignment across the Leadership Team on meetings, deliverables, and follow-up actions

• Expand the affiliate program, grow existing relationships and open new opportunities for collaboration • Build strong, long-term relationships and maintain frequent contact with partners • Review and improve existing agreements to maximize revenue and traffic quality • Negotiate and optimize each partnership to ensure business goals and objectives are met • Monitor and analyze traffic performance on a daily basis, improve traffic quality and scale volumes • Attend conferences to network with current and potential partners

• In partnership with customers, lead and manage day-to-day campaign strategy and execution, optimization and reporting, strategic testing, budget recommendations, and billing and actualization • Apply strong analytical rigor to drive measurable campaign performance improvements, contributing to significant year-over-year growth across high-investment enterprise campaigns • Act as the strategic owner of customers’ omnichannel success post-deployment, ensuring Campaign Intelligence is embedded into ongoing commercial and marketing decision-making • Serve as a trusted advisor to commercial, brand, and analytics teams by interpreting Campaign Intelligence insights and translating them into clear, actionable recommendations • Consult with customers on campaign performance across channels (e.g., rep-driven and non-rep-driven), identifying what is working, what is not, and why • Collaborate with the agency, DSP, and other martech vendors of our customers to foster a true partnership mentality and cross-company culture of data-driven experimentation • Recommend ongoing optimizations to campaigns, targeting strategies, journeys, and media/ad spend based on observed HCP engagement and performance signals • Partner with customers to continuously refine omnichannel strategies, ensuring alignment between brand objectives, channel mix, and real-world execution • Lead regular performance reviews (monthly / quarterly), focused on incremental lift, impact, and ROI from omnichannel initiatives • Translate Campaign Intelligence outputs into clear narratives and executive-ready insights for senior stakeholders • Identify gaps in data, execution, or channel strategy and proactively propose updates to campaigns, experiments, and measurement approaches • Collaborate closely with Product, Data Science, and Customer Success teams to surface customer feedback, inform roadmap priorities, and improve omnichannel capabilities • Support change management by helping customers evolve from static reporting to dynamic, insight-led omnichannel decision-making • Ensure customers maximize long-term value from Campaign Intelligence through continuous education, enablement, and strategic guidance

• Monitor the Onboarding Pipeline to ensure a seamless transition at every stage • Ensure staff have a clear understanding of contract terms at the start of each assignment • Collaborate with the Client Services team on the staff’s first day • Support the onboarding team as needed • Conduct first and third-month discussions with staff, providing support as necessary • Document and address staff concerns promptly and accurately • Respond to staff queries through the Staff Services Helpdesk • Monitor, review, and approve staff time logs for each assignment • Collaborate with the Client Services team to maintain the quality of service delivery • Provide recommendations for process improvements to enhance efficiency • Stay informed on voluntary benefits available to independent contractors • Conduct offboarding discussions to ensure proper notification • Guide staff through the offboarding process and coordinate with the offboarding team • Assist with post-offboarding concerns • Assist in preparing and monitoring client-requested reports