• Design, implement, and test data governance and compliance policies, including data classification, labeling, and DLP policies. Monitor and optimize these policies to align with regulatory requirements. • Deploy and configure Microsoft Purview and integrated Microsoft 365 services. Administer and manage role groups, custom roles, and permissions within the Purview portal. • Mitigate risks by protecting sensitive data from internal and external threats. Implement information protection and insider risk management solutions. Respond to data protection incidents and participate in security investigations. • Manage and support eDiscovery workflows, which includes data collection, search, and export for legal and compliance teams. • Collaborate with data architects, analysts, IT, security teams, and business application owners to implement solutions and enforce governance best practices. Provide training and support to users on data protection tools and policies.

• Design, implement, and test data governance and compliance policies, including data classification, labeling, and DLP policies. Monitor and optimize these policies to align with regulatory requirements. • Deploy and configure Microsoft Purview and integrated Microsoft 365 services. Administer and manage role groups, custom roles, and permissions within the Purview portal. • Mitigate risks by protecting sensitive data from internal and external threats. Implement information protection and insider risk management solutions. Respond to data protection incidents and participate in security investigations. • Manage and support eDiscovery workflows, which includes data collection, search, and export for legal and compliance teams. • Collaborate with data architects, analysts, IT, security teams, and business application owners to implement solutions and enforce governance best practices. Provide training and support to users on data protection tools and policies.

• Working as a virtual member and operational point of contact for advisors’ offices • Collaborating with various internal operational teams to research and resolve complex issues • Managing client data in Commonwealth’s CRM platform

• Coordinate daily benefits processing. • Handle enrollments, qualifying life events, terminations, COBRA, demographic/employment changes and beneficiary updates. • Assist with maintenance of employee benefits files, maintain benefits platform and update employee payroll records, as needed. • Serve as a contact for customer’s group plan vendors and third-party administrators. • Assist in transferring data in support of services, premiums and plan administration. • Assist with regularly scheduled audit & review of monthly billings for client’s group plans and help with reconciling discrepancies. • Provide customer service support to client liaisons and/or client employees, such as addressing benefit inquiries and complaints from client employees to ensure a quick, accurate and courteous resolution. • Maintain contact with Centricity client liaisons and/or client employees by phone or e-mail to facilitate proper utilization of benefits. • Collaborate with colleagues in the HR and Payroll departments to ensure accurate processing and exceptional execution of services to clients.