Franchise Operations Director
Location
North Carolina
Posted
90 days ago
Salary
0
Seniority
Lead
Job Description
Franchise Operations Director
Red Roof
• Coordinates support for franchise partners with Design and Construction for PIP support. • Orchestrates inn openings, property transfers, and ownership changes with existing and new franchisees. • Networks franchise partners with approved vendors. • Works closely with other departments to provide operational support for franchise partners. • Reviews inn level rate strategies and marketing strategies to ensure brand goals are met. • Coordinates and conducts conference calls, meetings, and training sessions. • Promotes growth, upholds brand standards, and implements brand initiatives. • Acts as trainer and coach for franchisees in customer service and guest relations. • Analyzes financial reports of the franchise operations department. • Tracks and maintains regional data including brand-compliant standards. • Completes minimum property visits and conducts inspections as required. • Facilitates inn tours with senior management as requested.
Job Requirements
- Bachelor’s degree in a related field or equivalent work experience
- 5 years of hospitality hotel operations experience with a proven track record
- Hotel franchise operations experience preferred
- Goal-oriented and self-motivated individual with excellent relationship-building skills
- Ability to work with different cultural backgrounds
- 90% travel required
- Availability on nights, weekends, and holidays to serve the needs of franchise partners
- Analytical and critical thinking skills with an advanced understanding of cash flow and profitability
- Ability to evaluate and make recommendations based on market supply and demand characteristics
- Computer literate and proficient in Microsoft Office.
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development programs
- Travel opportunities
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