Enabling critical work and rubbing shoulders with the scientists who are contributing to the impact of our world’s health – that is what people on our Global Sales team at KCAS Bio get to do every day. If that gets you excited too, then maybe working on our Global Sales team is for you. When you work as a Director of Business Development at KCAS, you get to further our mission by partnering with new and existing customers to help them better understand our bioanalytical and biomarker services, and next generation therapies. This position is open due to territory expansion. It is fully remote and will be responsible for developing new business and maintaining existing business in the in San Francisco market and the Upper West coast of the United States. This will be a fully remote position. Ideally, we would like this person to sit driving distance from San Francisco or in the Pacific Northwest. In this role, we will rely on you to: - Consistently achieve or exceed territory sales goals by maintaining existing business, expanding the breadth of business within existing accounts, and working independently to grow new business within territory accounts. - Responsible for the identification and establishment of potential customers; actively prospecting, qualifying and engaging new leads; following up on leads identified through our website, conducting industry research, Salesforce CRM, or through word-of-mouth. - Demonstrate use of advanced selling skills in the field, connecting with the customer, asking valuable questions about the client’s work, creating a value proposition of KCAS’s capabilities, and successfully closing sales opportunities. - Learn & demonstrate clear services/technology expertise to confidently detail the capabilities KCAS provides to clients. - Document meeting minutes, e-mails, and phone conversations with customers and enter each activity into the Salesforce CRM system. - Support the development and submission of proposals or Statements of Work (SOW) to customers and following up to assure the SOW captures the scope of client’s project. - Actively update and maintain his/her accounts and contacts within our CRM systems (Salesforce & HubSpot). Review and provide a daily update of current opportunities in their sales pipeline within Salesforce. - Responsible for the preparation of materials for vendor exhibitions and professional conferences - Work to build a positive awareness of the KCAS brand through participating in professional conferences and through social media efforts. - 25-50% of domestic travel anticipated. - Perform any other duties as required or assigned. To qualify specifically for this role, you will have: - Bachelor’s or master’s degree with at least 7 years of experience in the life sciences industry with 3-5 years in a direct selling role or client management. - Experience selling complex bioanalytical services across LC-MS/MS, ligand binding assays, flow cytometry, and molecular platforms (e.g., PCR/qPCR/ddPCR/NGS) within regulated GLP/GCP environments. - Proven ability to close complex, technical service contracts. - Previous client-facing interaction required, CRO/CDMO industry experience preferred. - Proven ability to set and achieve sales targets and build excellent relationships with new and existing customers. - Outstanding communication and interpersonal skills are essential. - Ability to be a self-starter and entrepreneurial as well as to collaborate with internal colleagues. - Proficient in MS Office applications Excel, PowerPoint, and Word (MS Project a plus) - Proactive and able to work and thrive in a fast-paced, dynamic environment. - Organized, detailed oriented, and a strong ability to solve problems are necessary. (Please note this is a representative summary of responsibilities, not a comprehensive or exclusive list of the duties to be performed in any position. Employees must follow instructions and perform additional duties as requested.) WHO YOU ARE You will thrive at KCAS if you enjoy a relational environment, are purpose- and values-driven, embrace constant development and supportive leadership, and enjoy being part of innovative work. WHAT YOU’LL GET Our benefits include, and extend beyond, the traditional package. At KCAS, you will enjoy company sponsored events like food trucks, family days and spirit days. You will grow in your career with KCAS University. You will be able to connect with like-minded employees to further KCAS's approach to key areas such as wellness, inclusion, and community outreach. You will engage as an owner in our stock ownership program. You will have access to the latest technology. And you will be able to invest in the community with paid time off to volunteer. Learn more about the Benefits at KCAS Bio WHO WE ARE We are a fast-growing contract research organization (CRO) headquartered in Kansas City, pioneering the latest drug development in both human and animal health fields. Demand for our expertise is growing and so is our need for great people to work in nimble, empowered teams committed to one another’s growth. At KCAS, we advance both great science AND great people. Learn more about what it is like to work at KCAS Bio KCAS is proud to be an Equal Opportunity Employer. Among other things, we provide equal employment opportunities without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, sex, sexual orientation, gender identity, or any other legally protected category; we recruit qualified candidates without regard to citizenship status based on internal processes that enable us to hire the right candidates consistent with the appropriate U.S. Immigration framework; and (3) we work with and provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs, observances, and practices. Anyone who needs a reasonable accommodation may send an email to kcasrecruiting@kcasbio.com or call 913-248-3000 (for TTY assistance call 711) and ask for Human Resources. IND123

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and risk management expertise across the pharmaceutical industry. Guided by our mission—to help make your world a safer place—we combine global reach, innovation, and trusted partnerships to deliver tailored security solutions that protect people, facilities, assets, and intellectual property critical to pharmaceutical operations. The Global Clients Americas (GCA) Security Program Director serves as a trusted security advisor and strategic business partner to high-value multinational clients across complex, multisite portfolios. This role provides end-to-end leadership in the design, execution, and continuous improvement of global security programs aligned with both client goals and Securitas’ capabilities, through strong collaboration with field leadership, including DMs and AVPs, to ensure operational alignment and accountability. The GCA PD drives innovation, operational excellence, and growth, while ensuring seamless service delivery, risk mitigation, and enterprise value. Compensation and Benefits: We believe in investing in our people. When you join Securitas, you’ll receive: - Competitive Salary: $110,000 - $120,000 annually - Monthly Vehicle Allowance: $500 - Comprehensive Benefits Package, including: - Medical, dental, vision, and life insurance - 10 accrued vacation days, 4 personal holidays, 6 sick days - 401(k) with company match - Career Growth: Continuous training and leadership development - Dynamic Work Environment: Be part of a mobile, highly engaged, results-driven team ** Although this is fully remote, candidates must reside within Central Time Zone (CST). ESSENTIAL FUNCTIONS: Functions may be assigned or modified based on business needs. - Serves as a key point of contact and advisor to client executive stakeholders, consulting on emerging security risks, program transformation, and resilience strategies. - Leads the development and execution of a security program strategy for the assigned account(s); ensures global standardization, innovation, and client alignment. - Owns full P&L responsibility, analyzing operational and financial indicators to improve performance and profitability; oversees invoicing, receivables, and compliance with contractual terms. - Facilitates long-term client relationships through proactive engagement and quarterly business reviews; supports global contract transitions, start-ups, and RFP responses. - Coordinates and leads Security Risk Reviews and assessments using industry best practices and client-specific tools. - Champions integration of technology, digital tools, and automation across the account; partners with Securitas Solutions Technology (SST) to drive enterprise-wide transformation. - Maintains KPI dashboards, benchmarks performance trends, and leads strategic initiatives that yield cost savings, service consistency, and risk reduction. - Provides strategic direction in global security planning, governance, and harmonization of policies, post orders, and operating procedures across all client regions. - Mentors high-performing regional teams; ensures talent development, retention, succession planning, and leadership alignment with Securitas’ global leadership framework. - Ensures appropriate staffing levels, labor cost control, and consistent scheduling practices in close collaboration with District Managers (DMs), Area Vice Presidents (AVPs), and other field leaders to maintain operational excellence and program consistency. - Supports global Environmental, Social, and Governance (ESG) initiatives, including DE&I, sustainability, and corporate responsibility practices that reflect client values and Securitas’ mission. - Innovates to enhance working practices and program models; identifies emerging opportunities and solves complex challenges using quality planning and decision-making. - Coordinates and evaluates service delivery with alliance partners and Securitas branches globally; establishes best practices and ensures the application of the GCA model worldwide. - Leads strategic budgeting processes for client guard services and security technology deployments. - Manages contract compliance, document governance, and post-order alignment across the client's global footprint. MINIMUM QUALIFICATIONS AT ENTRY: Additional qualifications may be specified and receive preference, depending upon the nature of the position. - Education: Bachelor’s Degree preferred. - Experience: 5–10 years of progressively responsible management experience in security program management or a related field. - Technical Skills: - Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, Teams. Experience with Oracle, Visio, SharePoint - Proficiency in data analytics platforms; familiarity with physical security technologies and platforms. - Other Skills: - Experience managing large-scale, multi-country programs and cross functional teams. - Executive-level communication and relationship-building skills. - Ability to operate across cultural, regulatory, and time zone differences. - Strong consultative, planning, and governance capabilities. - Strategic mindset with an innovation-forward approach to client solutions. If you’re a results-driven security professional ready to lead and evolve a global security program in a complex, fast-moving environment, we want to hear from you. Company Website: https://www.securitasinc.com Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, protected veteran status, or any other legally protected characteristic. #AF-SSTA Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: - Retirement plan - Employer-provided medical and dental coverage - Company-paid life insurance - Voluntary life and disability insurance - Employee assistance plan - Securitas Saves discount program - Paid holidays - Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

About the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Sr Director of Operations The role you’ll play As Sr Director of Operations, you’ll lead global operations to ensure seamless delivery, scalability, and efficiency across Playlist’s platform. This executive role is central to driving operational excellence, cost effectiveness, and customer satisfaction, while supporting product growth and expansion into new markets. - Set and execute an operations strategy that improves service delivery, scalability, and the customer experience across our studio management system, automated marketing platform, payment processing, fitness performance system, and analytics and business insights - Define and own operational KPIs including uptime, retention, SLA performance, and response times, using data to prioritize and deliver measurable improvements - Build scalable operating rhythms across cross functional teams, aligning operations with business goals and product direction - Identify and implement automation opportunities to streamline workflows, reduce manual work, and increase reliability at scale - Lead vendor and partner management across technology vendors, service providers, and third party integrations, ensuring quality, cost effectiveness, and accountability - Oversee onboarding, implementation, data services, and customer success to deliver a consistent, high quality customer lifecycle from launch through renewal - Improve support scalability through self service experiences such as chatbots, knowledge bases, learning management systems, and ticketing systems - Drive data migrations and internationalization readiness by improving migration speed and accuracy, supporting multi language and multi currency delivery, and partnering on compliance needs (including GDPR and PCI) Experience you bring - 10+ years of experience in operations leadership within SaaS or technology environments - 5+ years leading senior teams and complex, cross functional programs with clear outcomes - Experience overseeing onboarding, implementation, customer success, data migrations, and vendor management functions - Proven ability to scale SaaS operations, optimize workflows, and implement automation tools that improve efficiency and service quality - Strong understanding of fitness business models including boutique studios, franchises, and enterprise chains - Hands on experience with learning management systems, ticketing systems, knowledge bases, and chatbot technologies - Familiarity with Jira, Slack, Confluence, Twilio, CRMs, and analytics platforms - International operating experience is a plus, as is experience in early stage, high growth SaaS and deep exposure to data migration challenges What we offer - Work from home flexibility in a results driven environment - Unlimited vacation policy focused on performance and output - Competitive compensation and benefits in a rapidly growing company - A culture that values autonomy, innovation, and diversity Pay transparency It is Playlist’s intent to pay all team members competitive wages and salaries that are motivational, fair, and equitable. Actual compensation packages are based on factors unique to each candidate, including skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $200,100 to $266,800. The total compensation package may also include performance bonuses, benefits, and other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

About Toast Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. About this Roll* (Responsibilities) The Director of Onboarding Quality & Readiness owns measurable early-life customer outcomes. This role is accountable for improving First Time Right (FTR) and other defined early-life quality KPIs by driving an already first class early life customer experience to new heights. This leader will carry the pen for defining the holistic, cross-functional OB strategy. This leader partners across Onboarding, Product, Care, and Sales to define readiness standards, build validation into workflows, and eliminate systemic drivers of customer friction. In this role, you will: Own Early-Life Quality Outcomes - Accountable for improving First Time Right (FTR) and defined early-life KPIs - Drive measurable reduction in preventable F7 and F30 ticket volume per live location - Quantify onboarding’s contribution to company support volume and customer experience Define and Enforce Go-Live Readiness - Establish clear readiness standards across hardware, menu, payments, and integrations - Implement validation gates to prevent false-positive install completion - Partner with Product to embed system-based readiness checks into onboarding workflows Root Cause & Driver Elimination - Identify top drivers of early-life failure and support contacts - Lead cross-functional initiatives to eliminate systemic defects - Distinguish expected early learning from preventable onboarding gaps Cross-Functional Strategy & Influence - Partner with Product to connect onboarding inputs to measurable quality outcomes Translate early-life failure drivers into roadmap prioritization - Align with Care and Operations to ensure closed-loop defect correction Governance & Reporting - Own onboarding quality reporting and executive updates - Establish causal measurement linking onboarding improvements to FTR, early ticket reduction, and customer experience outcomes Continuous Improvement - Shift focus from reactive issue management to prevention at scale Improve performance across attach types (onsite, remote, self-install) through measurable readiness improvements - Standardize feedback loops from early-life contacts into onboarding design Do you have the right ingredients*? (Requirements) - 8+ years leading quality, operations, or product-readiness functions in SaaS or technology environments - Familiarity with stacking mechanisms (WBR, QBRs, etc) that define operational rhythms - Proven experience improving measurable customer outcome metrics (e.g., defect reduction, early ticket reduction, customer success KPIs) - Strong analytical capability; ability to link operational inputs to customer outcomes - Experience influencing product roadmap through quantified business impact - Demonstrated success leading cross-functional performance improvement initiatives #LI-Remote The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $162,000—$259,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.