Job Closed
This listing is no longer active.
Implementation Manager
Location
United States
Posted
66 days ago
Salary
$85K - $125K / year
Seniority
Lead
No structured requirement data.
Job Description
Implementation Manager
HR Acuity
Role Description We’re seeking a Client-Facing Implementation Manager to lead the onboarding and implementation of the HR Acuity suite of solutions for our external clients. This role is part of our Professional Services team and is focused on delivering a seamless, high-impact experience for external clients. The ideal candidate has a strong background in SaaS implementation, excels at managing multiple client engagements, and is comfortable working with senior HR, Legal, and IT stakeholders. - An Implementation Leader that will drive the full client (external) implementation and adoption process—including kick-off meetings, workshops, and trainings. - A client-facing implementation specialist with expertise for a SaaS product. - A facilitator who can lead training sessions, presentations, and provide resources to empower users to maximize platform utilization. This role is intended for external-facing implementation professionals, not implementation project managers focused on internal systems or operations. - A Technical Support Agent - An Implementation Manager may understand technical aspects of a solution, but they don’t provide ongoing troubleshooting or help desk support. - A Customer Success Manager - An Implementation Manager owns the implementation, not the management of the customers' account. - An internal IT project manager or internal systems implementation role. - An Implementation Project Manager who focused solely on managing timelines and milestones — it requires leading client-facing activities like kickoff meetings, workshops, and training sessions. Qualifications - At least 5 years of software implementation experience; experience implementing HR SaaS is a plus. - Proven ability to drive organizational change and enhance internal/external processes. - Demonstrated track-record of exceptional communication across all levels and functions of an organization. Requirements - Self-starter with the ability to work independently. - Exceptional oral and written communication, including facilitating training and leading executive meetings. - Strong organizational, prioritization, and analytical abilities. - Quick learner, ready to master new systems and processes. - Able to work effectively across various organizational levels. - Track record of enhancing client satisfaction through engagement and communication. - Capable of managing multiple enterprise-level clients in dynamic environments. - Experienced in working with engineering, product, and customer support teams. Benefits - The pay range for this position is expected to be between $85,000 and $125,000/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. - Full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. - Stay healthy and happy with our comprehensive medical, dental and vision plans. - You can also choose from FSA or HSA options to suit your needs. - Save for your future with our 401K plan that matches your contributions. - Enjoy paid leave for various life events, such as sickness, disability, or parenthood. - Own a piece of the company with our #Allin Shares Program. - Take a break from work with our unlimited PTO policy to refresh and recharge. - Company paid holidays, birthday day off, closed 4th of July week and December holiday week, half day summer Fridays* and half day first Fridays*, and 8 hours of volunteer time. - Earn extra cash by referring qualified candidates to join our team. - Access professional and personal support through our employee assistance program. - Work from anywhere with our remote work environment that fosters collaboration and creativity.* - Join a fun and energetic team that values your suggestions and new ideas. - Receive a competitive salary and meaningful opportunities for growth.
Related Guides
Related Categories
Related Job Pages
More Project Manager Jobs
Remote role working EST In the journey of life, your career should make a difference. At Inizio Evoke, we come together—to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human™. About Us: Inizio Evoke Comms is a global, award-winning health communications agency that partners with pharmaceutical, biotechnology, medtech, consumer, and non-profit clients. We deliver insights-driven public relations campaigns, policy programs, and initiatives that advance health and wellbeing around the world. As a Project Manager will be a valued member of our Operations department. Reporting to the Director, Project Management, your job will be to own and ensure the timely, process-driven delivery of multiple and simultaneous projects; support account and specialty teams; and bring a passion and desire to employ and hone your project management skills. A Project Manager ensures excellence in delivery through effective, efficient project plan development and execution, as well as close collaboration with all internal colleagues to seamlessly move projects forward. This role is based out of our Philadelphia office and can be fully remote or hybrid. You will: - Establish well thought-out project plans - Work with creative and social teams to solve project or timeline issues with a collaborative, solution-based approach - Incorporate QA processes and ensure they are followed throughout each phase of a project - Proactively escalate potential issues before that impact timelines/budgets - Collaborate with Operations on staffing for appropriate timelines and budgets - Clearly communicate daily status on projects and key next steps to relevant team members - Follow-up with team members on action items - Collaborate with Finance to coordinate monthly billing, update budget trackers, and develop burn reports - Be proficient in Excel, specifically pivot tables and familiar with Smartsheet You will bring: - A bachelor’s degree - 1-2+ years of Project Management experience - 3+ years of experience in a PR or marketing communications agency setting; healthcare experience is preferred - Recognized project management aptitude - Possesses strong organizational and follow up skills Inizio Evoke Comms provides an exciting and flexible work environment, great compensation packages and outstanding company paid benefits including medical, dental, 401(k), tuition reimbursement and flexible time off. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-JK1 #LI-Remote #LI-Hybrid The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. Compensation $60,000—$82,500 USD Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
In the journey of life, your career should make a difference. At Inizio Evoke, we come together—to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human™. About Us: Inizio Evoke Comms is a global, award-winning health communications agency that partners with pharmaceutical, biotechnology, medtech, consumer, and non-profit clients. We deliver insights-driven public relations campaigns, policy programs, and initiatives that advance health and wellbeing around the world. As a Project Manager will be a valued member of our Operations department. Reporting to the Director, Project Management, your job will be to own and ensure the timely, process-driven delivery of multiple and simultaneous projects; support account and specialty teams; and bring a passion and desire to employ and hone your project management skills. A Project Manager ensures excellence in delivery through effective, efficient project plan development and execution, as well as close collaboration with all internal colleagues to seamlessly move projects forward. This role is based out of our Philadelphia office and can be fully remote or hybrid. You will: - Establish well thought-out project plans - Work with creative and social teams to solve project or timeline issues with a collaborative, solution-based approach - Incorporate QA processes and ensure they are followed throughout each phase of a project - Proactively escalate potential issues before that impact timelines/budgets - Collaborate with Operations on staffing for appropriate timelines and budgets - Clearly communicate daily status on projects and key next steps to relevant team members - Follow-up with team members on action items - Collaborate with Finance to coordinate monthly billing, update budget trackers, and develop burn reports - Be proficient in Excel, specifically pivot tables and familiar with Smartsheet You will bring: - A bachelor’s degree - 1-2+ years of Project Management experience - 3+ years of experience in a PR or marketing communications agency setting; healthcare experience is preferred - Recognized project management aptitude - Possesses strong organizational and follow up skills Inizio Evoke Comms provides an exciting and flexible work environment, great compensation packages and outstanding company paid benefits including medical, dental, 401(k), tuition reimbursement and flexible time off. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-JK1 #LI-Remote #LI-Hybrid The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. Compensation $60,000—$82,500 USD Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Remote role working EST In the journey of life, your career should make a difference. At Inizio Evoke, we come together—to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human™. About Us: Inizio Evoke Comms is a global, award-winning health communications agency that partners with pharmaceutical, biotechnology, medtech, consumer, and non-profit clients. We deliver insights-driven public relations campaigns, policy programs, and initiatives that advance health and wellbeing around the world. As a Project Manager will be a valued member of our Operations department. Reporting to the Director, Project Management, your job will be to own and ensure the timely, process-driven delivery of multiple and simultaneous projects; support account and specialty teams; and bring a passion and desire to employ and hone your project management skills. A Project Manager ensures excellence in delivery through effective, efficient project plan development and execution, as well as close collaboration with all internal colleagues to seamlessly move projects forward. This role is based out of our Philadelphia office and can be fully remote or hybrid. You will: - Establish well thought-out project plans - Work with creative and social teams to solve project or timeline issues with a collaborative, solution-based approach - Incorporate QA processes and ensure they are followed throughout each phase of a project - Proactively escalate potential issues before that impact timelines/budgets - Collaborate with Operations on staffing for appropriate timelines and budgets - Clearly communicate daily status on projects and key next steps to relevant team members - Follow-up with team members on action items - Collaborate with Finance to coordinate monthly billing, update budget trackers, and develop burn reports - Be proficient in Excel, specifically pivot tables and familiar with Smartsheet You will bring: - A bachelor’s degree - 1-2+ years of Project Management experience - 3+ years of experience in a PR or marketing communications agency setting; healthcare experience is preferred - Recognized project management aptitude - Possesses strong organizational and follow up skills Inizio Evoke Comms provides an exciting and flexible work environment, great compensation packages and outstanding company paid benefits including medical, dental, 401(k), tuition reimbursement and flexible time off. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-JK1 #LI-Remote #LI-Hybrid The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. Compensation $60,000—$82,500 USD Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Junior Project Manager
GallagherInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. How you'll make an impact Maintains application systems that are beyond the development stage and running in the daily operations of the firm. May have overall ownership of a product or app, gathering requirements, managing and prioritizing changes Specializes in configuring and supporting applications (e.g. SaaS). INTERMEDIATE: Applies practical knowledge of sub-function area typically obtained through advanced education and work experience. May require the following proficiencies: • Working independently with general supervision. • Facing IT function related problems that are difficult but typically not complex. • Potentially influencing others within the function through explanation of facts, policies and practices. About You Required: • Typically requires a University Degree and minimum 3 years of prior relevant experience, or equivalent experience. Preferred: • System architecture and integration • Communication and stakeholder management skills • Root cause analysis • Product development management • App development/programming • Product technical, configuration, and administration knowledge • Agile development • Project management Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

