• Support EPC partner requests via intercom mechanisms • Manage all queues & action areas within the financial portal • Coordinate with internal colleagues to smooth out any friction points • Provide coaching and training to transaction partners & sales reps

• Support EPC partner requests via intercom mechanisms, removing friction and blockers to any transactions. • Be the primary driver of Capital Markets Operations infrastructure, including knowledge base resources, internal & external communications, support systems, best practices, etc. • Manage all queues & action areas within the financial portal to ensure smooth transactions. • Provide consultative service to transaction partners. • Coordinate with internal colleagues to smooth out any friction points or blockers relating to milestones. • Provide coaching and training transaction partners & sales reps. • Maintain datasets on frontline support activity to drive improvement in the quality of the product. • Surface platform improvements to attack common problems observed. Assist in the continuous evaluation and improvement of internal processes and help build systems that meet current and future company service expansions.

• The Vice President of Operations (“VPO”) is responsible for building physician partnerships, setting the Division’s growth strategy, and managing the clinical, financial, and operational performance of their Division. • Overseeing an approximately $300M operational portfolio, the VPO is responsible for building a strong shared vision for their Division and ensuring they have the supporting people and operational processes in place to drive performance. • Helps foster a people-centric, success-oriented, accountable company culture. • Attracts, recruits, retains, motivates, and leads the operations team. • Ensures healthy board governance throughout the Division, participating and supporting board meetings and governance as needed including reporting regulatory issues, ASC industry updates, lobbying efforts, and pertinent health system, physician practice management, and private equity relationship updates. • Informs people development, professional growth, and management approach for Division. • Responsible for managing Directors of Operations (“DOO’s”) and provides strategic direction to drive operational excellence across the portfolio. • Works with the Senior Vice President (“SVP”) to implement initiatives to improve major regional partner relationships and center management across the Division. • Coaches and guides DOOs and Center leaders in building successful relationships between AMSURG and its providers. • Articulates corporate initiatives to Division and develops enactment plan with DOOs. • Responsible for high level oversight and continuous improvement of areas including Quality Oversight, Operational Efficiency, Cost Management, Risk Management, Regulatory Compliance, Teammate Engagement and Retention, Provider Engagement, and Growth Strategy.

• Pull reports and data from organizational dashboards to provide to auditors. • Track productivity metrics to ensure the team meets Service Level Agreements (SLA): Help monitor fill goals have been entered. • Assist w/ & ensure teams are forecasting appropriately. • Communication of progress, risks, expectations, timelines, milestones and other key project metrics to Service Delivery leaders and team members. • Create and send weekly communication to Client Services Leaders ensuring adherence to different organizational deliverables and initiatives. • Provide other administrative support to Commercial Operations and client services leaders as needed. • Training & Content Localization - Adapt global training materials and communications. • Deliver localized training programs. • Facilitate knowledge-sharing sessions to encourage the adoption of new tools and methodologies.