🏪 THE ROLE NewStore is looking for a Senior Account Executive to drive new business growth across North America. This is a net-new pipeline role: you will be the primary commercial driver for enterprise retail brands across the East and Central time zones, working directly with C-suite and VP-level buyers. We are a lean, focused team. This is not a role for someone who relies on a large support organisation. It is a role for someone energised by ownership, who wants to be close to the product, close to the customer, and genuinely excited about the future of retail technology. 🚀 WHAT YOU'LL DO - Own the full enterprise sales cycle end-to-end: prospecting, qualification, discovery, solution design, commercial negotiation, and close. - Build and manage a pipeline of enterprise retail brands across North America, with a focus on the Eastern and Central regions. - Engage with C-suite and VP-level stakeholders across IT, Operations, and Retail leadership. You are a peer in these conversations, not a pitch machine. - Bring a consultative approach: invest time in understanding a prospect's business and pain points before presenting solutions. - Collaborate with our SVP, Sales and our Solutions Engineering team on complex, multi-stakeholder opportunities. - Participate in industry events, retail tradeshows, and store visits, including key events in New York and across North America. - Contribute pipeline intelligence, competitive insights, and account strategy to the broader go-to-market team. Leverage AI tools to improve sales processes and drive efficiency 📊 WHAT YOU'RE SELLING - Enterprise-level deals with multi-year contracts and meaningful ACV. These are strategic, board-level investments for our customers. - Complex, multi-stakeholder buying committees spanning IT, Operations, and Retail leadership. You will need to build consensus across functions, not just win one champion. - Longer sales cycles that reward patience, rigour, and relationship-building over quick wins. - A blended revenue model combining committed subscription and consumption-based components. Our commission structure is designed to reward you meaningfully at signing. - Territory: United States and Canada. 📚 YOUR STORY Our ideal candidate has: - 5–7 years of B2B SaaS or enterprise technology sales experience, with a quota-carrying, closing role throughout. - Demonstrated ability to run complex, multi-stakeholder enterprise deals independently and without heavy internal support. - Executive presence: comfortable and credible in C-suite and VP-level conversations from day one. - Hungry and coachable, motivated by ownership and results, not by the size of the support team around you. - Comfortable with longer sales cycles and a commission structure that rewards meaningfully at signing: you think in quarters. - Experience selling into retail, retail-adjacent, or commerce verticals is a genuine plus, though not a hard requirement. - Based in Canada (Eastern or Central time zone preferred); remote-first. 📕 OUR STORY At NewStore, we are on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. By empowering brands in 40+ countries to run their entire stores on an iPhone, we are paving the way for a brighter future in retail. Our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail. 🔥 PERKS & BENEFITS Generous PTO & R&R: We prioritise your wellbeing with a generous leave policy and a culture that encourages you to recharge. Professional Growth: A dedicated personal development budget and a learning-centric environment to help you advance. Flexible Working: Remote-first with flexibility to create a working environment that suits your lifestyle. Balanced Work-Life: Life-friendly working hours designed to help you maintain a fulfilling career and personal life. Financial Rewards: Employee stock options alongside a competitive uncapped commission plan.

• Develops and implements tactical and strategic plans (short and long term) for all assigned accounts in alignment with NPAA’s commercial goals. • Manage all strategic projects, define goals, hold meetings, and identify responsibilities from all departments, and review and present results with all necessary departments in both Lansing and Cleveland. • Maintain assigned account monthly reports. • Travel within territory to Lansing, Cleveland and customer required support meetings. • Enter sample orders and commercialize products as necessary. • Partnering closely with the Technical Team, define, develop and manage all new business opportunities within the geographic territory outside of the assigned account profile. • Work with all departments on problem solving activities related to assigned accounts. • Maintain and lead Action Registers when needed. • Maintain an advanced knowledge of NPAA product offerings that meet customer expectations. • Builds strong relationships with all levels of customer base (Plants, Purchasing, Engineering). • Independently sells NPAA products and services. • Develop and update annual sales budget and reforecasts for accounts in assigned territory. • Lead supply agreement and contract development at target customers. • Complete all forecasting functions at assigned accounts including monthly forecasting reviews with customers and acquiring customer acknowledgement for production materials. • Manage aged inventory via requirements outlined in the supply agreement. • Lead all pricing activities for assigned accounts with the goal of achieving maximum value for NPAA products. • Review and update customer pricing on an annual basis. • Analyze customer profitability data to form strategies for margin improvement and maintenance. • Lead/coordinate customer visits – tours, specific audits, new program launch meetings. • Monitor customer Quality score cards – lead action plans for improvement. • Complete annual (or when updated) reviews of Customer Supplier Quality manuals. • Continuously improve job function capabilities through internal and external training.

• Develop and manage carrier relationships • Negotiate transportation rates with carriers • Track and trace shipments to ensure successful on-time pickup and delivery • Develop solid relationships with carriers by providing them with excellent customer service • Communicate with management and Team Leaders regarding carrier performance

• Responsible for selling products and/or services within an assigned geographic area • Pursues sales leads, visits existing and new customers • Assesses customer needs and suggests appropriate products • Negotiates price and delivery times within limits of authority • Develops and maintains business relationships with customers