Role Description The Principal Product Manager, Charging Platform, Hardware & Experience is a senior individual contributor and the CPO’s primary product partner, responsible for end-to-end ownership of the EV charging product ecosystem across software platform, charger hardware integration, interoperability standards, payments/authentication, and onsite customer experience. This role carries full accountability for product outcomes across the lifecycle: problem definition, requirements, delivery, validation, and iteration. Working cross functionally with Engineering, Hardware/OEM partners, Quality, Site Design, and Brand/UX teams. This is a highly technical product leadership role requiring deep familiarity with EV charging protocols and industry standards such as OCPP, ISO 15118 (Plug & Charge / AutoCharge), and interoperability interfaces such as OCPI, as well as authentication methods including RFID. Key Responsibilities - Platform Product Ownership (Software + Systems) - Own the product definition and delivery of the charging platform across charger to cloud, backend services, APIs, data flows, and operational tooling. - Write and maintain technically rigorous PRDs, interface specs, state diagrams, sequence flows, and acceptance criteria suitable for engineering implementation and QA validation. - Define product requirements for reliability and operational resilience, including offline behavior expectations and observability/logging needs. - Charging Hardware & EVSE Integration - Partner with hardware engineering, OEMs, and suppliers to define charger functional requirements and integration requirements between EVSE and backend systems. - Ensure charger and network requirements align to applicable standards and supplier obligations. - Drive requirements related to payment terminal interaction and connected system communication. - Interoperability & Standards Leadership - Serve as internal subject matter expert and product owner for standards based interoperability. - Convert standards requirements into testable product requirements and integration readiness criteria. - Payments, Authentication & Customer Access - Own product requirements for customer authentication and session initiation methods. - Partner with security/privacy stakeholders to ensure workflows align with legal/security requirements. - Quality Partnership & Test Strategy - Act as the product counterpart to Quality teams to define test catalogs and integration testing requirements. - Define “Definition of Done” criteria for releases. - Customer Clinics & Field Validation - Plan and execute structured customer validation activities to validate end-to-end charging experience performance and usability. - Translate clinic findings into prioritized product improvements. - Site Design Enablement (Lounge + Amenities + Digital Integration) - Partner with Design to support charging site experience requirements. - Ensure on-site experience requirements are coherent with brand standards and operational constraints. - Brand, Design & UX Partnership - Serve as product lead for customer experience alignment across Brand, Design, and UX teams. - Ensure visual and interaction standards are consistently implemented across partner integrations. Qualifications - BS degree in a relevant field with a minimum of 10 years of product management experience with technical platforms, systems integration, or infrastructure software. - Strong technical fluency across APIs, distributed systems, backend services, and hardware/software integration. - Demonstrated ability to produce detailed, testable requirements and partner deeply with engineering and quality teams. - Proven track record of driving cross-functional delivery where product spans software, hardware, and operational field deployment. Requirements - Experience in EV charging, mobility, energy, payments-adjacent systems, or other standards-based technical ecosystems. - Familiarity with OCPP, ISO 15118, and OCPI and their real-world implications for interoperability, security, and operations. - Experience running customer clinics, pilots, or field validation programs for complex hardware-enabled products. Benefits - Competitive base salary. - Bonus programs. - Comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Company Description IONNA is committed to fair and equitable compensation practices. We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

• Refine and drive the product vision and strategy across our global payments and subscription platform. Fully transition the team to an outcome-based Product Operating Model aligned to FastSpring’s growth and disciplined resource allocation. • Lead the charge in embedding generative AI within the product lifecycle, from automating documentation and data synthesis to optimizing discovery, while actively using and evolving these approaches in your own work. • Lead and mentor the Product Management team, raising the bar on how PMs think, operate, and collaborate. Establish consistent, high-quality product practices through hands-on coaching and direct engagement, not just process definition. • Operates as a true player-coach by personally owning critical workstreams, writing technical specs where needed, and working alongside Engineering to solve complex problems across payments infrastructure and global compliance. • Own the full product lifecycle, from discovery and prioritization to go-to-market, maintaining close proximity to execution and ensuring strategy is grounded in real-world feedback and outcomes. • Partner deeply with Engineering, Customer, Sales, and Marketing to drive alignment, accelerate delivery, and ensure successful adoption. Build strong credibility with technical teams through shared ownership and high standards. • Dedicate significant time to the craft of product management by developing team capabilities in continuous discovery, commercial acumen, and stakeholder management to build a culture of extreme ownership and high performance. • Develop deep insights into customer needs, market trends, and competitive dynamics. Use a data-driven approach to identify growth opportunities and inform build versus buy decisions in a resource-conscious environment. • Champion a pragmatic, data-driven culture that prioritizes actionable insights over vanity metrics. Define clear success metrics, navigate trade-offs, and continuously refine the user experience to drive unit economic growth. • Serve as a key member of the leadership team, ensuring a cohesive, scalable, and differentiated product experience across the ecosystem while contributing to long-term company strategy.

Role Description This role offers the opportunity to lead and shape the next generation of Governance, Risk, and Compliance (GRC) workflow products in a fast-growing, AI-first SaaS environment. You will guide multiple product areas that directly influence how organizations manage their security and compliance programs day-to-day, driving customer retention, expansion, and competitive differentiation. This position combines strategic vision, team leadership, and hands-on product execution, working closely with cross-functional teams including Engineering, Design, Analytics, and Go-to-Market functions. The ideal candidate thrives in high-growth B2B SaaS settings, enjoys mentoring senior product managers, and is excited to leverage AI to improve complex workflow experiences at scale. You will play a pivotal role in defining product strategy, coaching teams, and expanding the impact of GRC solutions across thousands of organizations. - Own product strategy and outcomes across multiple GRC workflow areas, ensuring measurable impact on retention, expansion, and differentiation. - Lead and develop a team of Product Managers, providing coaching on strategy, execution, stakeholder management, and career growth. - Define and execute product strategies that expand the addressable market, evolve capabilities, and identify new strategic opportunities. - Champion an AI-first approach to enhance product capabilities, ensuring alignment with overall AI strategy. - Partner with Engineering, Design, and Analytics to maintain strong triad relationships, foster healthy team dynamics, and deliver consistent results. - Collaborate with Sales, Customer Success, and Product Marketing to align product roadmaps with customer feedback and market needs. - Hire and grow product teams as needed, fostering a culture of high agency, innovation, and data-driven decision-making. - Model company values and ensure teams operate with the right culture, principles, and behaviors. Qualifications - 8+ years of product management experience in high-growth, complex B2B SaaS environments. - 3+ years managing and developing product teams, including senior Product Managers. - Proven ability to define product vision and drive teams to deliver measurable business outcomes (revenue, retention, adoption). - Strong strategic thinking combined with execution discipline; able to set direction and ensure results. - Deep customer empathy and commitment to staying close to users. - Experience partnering with go-to-market teams to influence GTM strategy and inform product insights. - Skilled in frameworks and processes that enable teams to move quickly, deliver consistently, and maintain high quality. - Bonus: experience with access management, identity, GRC, security, or compliance products. - Comfortable exploring AI opportunities to amplify team performance and product impact, applying sound judgment responsibly. Benefits - Competitive industry salary and equity package. - Comprehensive medical, dental, and vision coverage, with most employee-only premiums fully covered. - 16 weeks paid parental leave for all new parents. - Health & wellness stipend, remote workspace, internet, and cellphone stipend. - Flexible PTO policy, plus 80 hours of sick time and 11 company-paid holidays. - Commuter benefits for those near office locations and family planning support. - Matching 401(k) contributions with immediate vesting. - Virtual team building activities, lunch & learns, and company-wide events. - Remote-first work environment with global office access in SF, NYC, London, Dublin, Tel Aviv, and Sydney.

• Lead the newly created Payment Platform 2 team within Central Services product group • Shape and scale core payment platform capabilities with a strong focus on fraud • Design and operate foundational services to power customer-facing payment experiences across EPI • Own and drive agile product development processes and collaborate with other teams • Represent EPI and align with member banks on strategic roadmap