• Build and launch TikTok Shop from zero to a scalable revenue channel, including setup, creator/affiliate ecosystem, content coordination, and performance optimization • Own and drive Amazon end-to-end — listings, merchandising, PPC, promotions, and performance optimization • Support the development of Shopify (DTC) as a secondary channel, with a focus on conversion and retention • Work closely with brand and creative to ensure strong product pages and content across all platforms • Own weekly performance tracking across channels and proactively identify growth levers (pricing, content, promotions, merchandising) • Collaborate closely with the central team on paid media strategy and execution, ensuring alignment between channel performance and marketing efforts • Collaborate with operations and logistics to ensure inventory availability and smooth fulfillment • Stay close to US consumer trends, especially across TikTok and emerging commerce platforms

• Analyze CAC, LTV, conversion rates, retention, and campaign performance • Identify inefficiencies and recommend budget reallocation • Support marketing experiments (A/B testing, channel optimization) • Build and maintain dashboards (Power BI, Tableau, Looker, etc.) • Translate business questions into structured analysis • Automate recurring reporting and reduce manual work • Move beyond reporting into clear recommendations • Highlight risks, opportunities, and performance drivers • Support leadership with weekly/monthly performance insights • Clean and structure data • Align KPI definitions • Maintain a consistent reporting logic

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Essential Duties and Responsibilities - Drive sales and overall P&L impact for the Amazon business in alignment with business objectives - Manage day to day activities and relationship with Amazon retail to strengthen overall partnership and achieve mutual business goals - Forecast demand and budget to support joint business planning with the customer; identify logistical synergies - Partner with business unit teams, supply chain, channel, retail, and finance to ensure Chamberlain Group’s Amazon.com objectives are achieved - Generate and develop new business opportunities; conduct quarterly account presentation to internal and external senior leadership - Oversee Amazon.com business reporting; measure key metrics and KPIs to drive overall visibility into trends and areas of opportunity - Own and manage Amazon marketing budget and ensure ROI performance - Collaborate with internal teams to integrate Amazon specific tactics into new product development, product launches and marketing initiatives - Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams - Protect Chamberlain Group’s reputation by keeping information confidential - Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies - Contribute to the team effort by accomplishing related results and participating on projects as needed Minimum Qualifications - Bachelor’s Degree - 5-8 years of experience in eCommerce/Amazon account management; experience utilizing digital and eCommerce platforms (Amazon Vendor Central/Seller Central, Amazon Sponsor Ads/AMS); vendor management experience - Strong influence and negotiation skills - Knowledge of business financial analysis and P&L management - Strategic knowledge of Amazon/eCommerce retail landscape - Project management skills - Excellent verbal and written communication skills - Ability to travel up to 30% - domestically and internationally, valid driver's license Preferred Qualifications - Master’s of Business Administration - Experience with multi-faceted, large volume accounts and an understanding of industry competitors is desired - Comfortable partnering with highly technical development teams #LI- Hybrid – Oak Brook, IL or Remote - Washington and California #LI-MD1 The pay range for this position is $118,449.00 - $195,142.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

• Work directly with our teams to help problem solve and workshop solutions where required • Act as a solutions go to in working with our platforms (Shopify, Nosto, Sanity, Comestri) • Assist in project management for large and small scale projects • Address questions and requests from our product and other teams regarding our website • Work cross-functionally with eCommerce requests