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Aidin logo
Aidin

The online marketplace for care transitions.

Prior Authorizations Manager

ManagerManagerOtherRemoteSeniorTeam 11-50Since 2013H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

148 days ago

Salary

0

Seniority

Senior

5 yrs expEnglish

Job Description

Prior Authorizations Manager

Aidin

• Oversee daily Prior Authorizations operations, ensuring queues are managed efficiently and authorizations are submitted accurately and on time • Define and monitor key performance metrics; use data to identify trends, risks, and improvement opportunities • Own payer onboarding and eligibility demarcation strategies across hospitals and markets • Serve as the primary point of accountability for issue resolution with payers, including portal-based workflows such as Availity • Provide real-time guidance and escalation support for complex authorization challenges • Establish training, onboarding, and ongoing education programs to ensure team readiness as Aidin scales • Design, document, and continuously refine standard operating procedures that scale with the business • Identify opportunities to improve authorization workflows through automation, tooling, and process redesign • Partner with Product to identify, quantify, and prioritize feature enhancements that meaningfully advance the Prior Authorizations business • Contribute to broader Client Operations strategy, ensuring alignment with Aidin’s growth objectives • Work closely with Client Operations leadership, Product, and Customer-facing teams to ensure alignment and clarity • Translate payer and operational complexity into actionable insights for internal stakeholders • Represent the Prior Authorizations function as Aidin expands into new markets and payer relationships

Job Requirements

  • 5+ years of direct experience in Prior Authorizations, including extensive payer portal and direct payer engagement across the U.S.
  • Demonstrated experience leading or mentoring others, with a track record of driving operational results
  • Deep understanding of payer workflows, eligibility requirements, and authorization best practices
  • Strong problem-solving skills and comfort navigating ambiguity and complex edge cases
  • A growth mindset, with ambition to build, scale, and improve systems and teams
  • Excellent communication skills and the ability to influence across functions
  • Adaptability and resilience in a fast-moving environment
  • Startup, B2B SaaS, Healthcare IT, or health-tech experience strongly preferred

Benefits

  • Generous PTO Policy, plus 12 national holidays
  • Several Team Offsites each year where we come together and align on our vision, mission, values, and strategic initiatives
  • Comprehensive benefits package
  • Flexible remote work environment

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