• Analyze current business operations and processes to identify inefficiencies and areas for improvement • Develop and implement strategies to optimize workflows and enhance productivity • Collaborate with various departments to streamline processes and eliminate redundancies • Lead and manage projects aimed at improving business operations and achieving organizational goals • Identify opportunities for innovation and propose creative solutions to operational challenges • Assist in the development and implementation of operational policies and procedures • Continuously monitor and evaluate the effectiveness of operational processes • Implement performance metrics and conduct regular reviews to ensure ongoing improvement and alignment with business goals • Effectively communicate and present solutions to senior management • Effectively share feedback and drive processes at various levels within the company • Facilitate good communication between and provide leadership for teams working on a project

• Partner with fast-growing Global Renewal Sales Organization by providing actionable insights into business drivers, financial performance and risks • Develop and evolve key performance metrics to help drive sales productivity. Partner with Finance and technical teams to drive process and reporting enhancements to create “always on” proactive business health monitoring. • Own reporting on renewal bookings, pipeline, and forecasts on a quarterly and annual basis; analyze team performance and develop recommendations for improving renewal rates, increasing revenue, identifying more upsell opportunities, and reducing sales cycle time • Partner with Renewals Sales leadership and other cross-functional partners to create strategic headcount, quota, and incentive plans that maximize efficient and sustainable growth aligned with Samsara’s strategic goals • Create clear communications and executive-facing content to keep senior executives updated on health of business and progress on key initiatives • Drive operational excellence by establishing highly repeatable and scalable sales processes that can be implemented across regions/segments to maximize renewed dollars • Drive renewals strategy through the development of operational playbooks, cross-functional alignment, and execution of change management • Partner with Sales Operations and technical teams to prioritize process and system improvements to maximize efficiency and productivity of the Renewals sales team • Innovate and accelerate new GTM strategies to expand and grow Renewals • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You will partner with stakeholders to drive decisions for complex projects, collaborate on process updates and develop communication tactics. You will network with technical and non-technical teams to define high level requirements to improve quality, efficiency and the effectiveness of products and services. Apply to make a difference in this fast-paced environment. What You'll Do - Lead change management strategies, clarify approach to business stakeholders, and gain acceptance across both technical and business teams. - Determine readiness and flexibility of teams for upcoming changes while listening for resistance. - Develop and execute comprehensive communication and training plans. - Facilitate information gathering and assess results, comparing current state with the desired future state, providing gap analysis and actionable recommendations. - Drive advocacy for improvement leveraging data, feedback, and constant engagement with associates of all levels. Qualifications - Three or more years of experience in business analysis or project management with a focus on change management. - Experience applying processes, tools and techniques to meet or exceed business objectives including familiarity with change management and Agile Scrum processes. - Experience delivering projects on time with clear organization and high attention to detail. - Clear communication and presentation skills, both written and verbal, to all levels of the organization. - Ability to maintain flexibility and adapt in a rapidly changing environment. Strong learning and critical thinking skills. - You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. - Ability to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. Preferred - Experience working in group insurance. - Experience supporting leaders and teams through complex changes. - Experience working with development and engineering teams. Benefits - Estimated Salary (Levels have variable responsibilities and qualifications): - Business Systems Consultant I: $80,000 - $95,000, plus annual bonus opportunity. - Business Systems Consultant II: $93,000 - $103,000, plus annual bonus opportunity. - 401(k) plan with a 2% company contribution and 6% company match. - Work-life balance with vacation, personal time and paid holidays.

• Lead day-to-day delivery operations across Strategic Business Units (SBUs). • Standardize workflows, tools, and reporting to ensure consistent, high-quality project execution. • Monitor project performance against KPIs, budgets, and timelines; partner cross-functionally with Research, Operations, and Finance. • Partner with project leads to develop accurate revenue forecasts (within 5% of actuals). • Track utilization, capacity, margins, and revenue pull-through across SBUs. • Lead resource allocation and forecast staffing needs based on pipeline and project demand. • Identify operational bottlenecks and implement scalable, data-driven solutions. • Champion continuous improvement through training, documentation, and system adoption. • Manage external consultants, budgets, onboarding, and invoicing. • Serve as Smartsheet system administrator, ensuring accurate project setup, change orders, and financial alignment. • Lead project close-out reviews, capture learnings, and drive operational improvements.