Marcus & Millichap

Role Description We are seeking a highly experienced Manager - Business Systems Administrator to support our enterprise-wide transition from SAP ECC6 ERP to Oracle Cloud ERP & Oracle Cloud EPM and enhance our Financial Applications Systems footprint. This role will be central to process optimization, business process mapping, requirements definition, and solution design across multiple financial functions within our commercial real estate operations spanning about 80 offices across the U.S. and Canada. The ideal candidate brings deep hands-on experience with Oracle Cloud ERP (Financials, Procurement), Oracle Cloud EPM (Planning, Consolidation), and has a strong background in evaluating, optimizing, and documenting business processes in a complex multi-entity environment. Responsibilities: - Lead process design and optimization for Oracle Cloud ERP and EPM across Procurement, Finance & Accounting, Billing & Receivables, Taxation, Compliance, and Reporting. - Configure and manage Oracle Fusion modules (Purchasing, Payables, GL, AR, Billing, Revenue Management, etc.) including multi-currency setups, consolidations, and allocations. - Design and implement vendor payment processes (ACH, wire, check, ISO20022) and bank integrations using OIC, APIs, and SFTP/FTP. - Develop and maintain Oracle EPM solutions for planning, budgeting, forecasting, consolidation, and reporting using modules like PBCS, FCCS, ARCS, PCMCS, and EDMCS. - Build reporting and analytics leveraging Smart View, Narrative Reporting, and Data Management. - Collaborate with IT and integration teams on interfaces for payment gateways, external financial systems, and bank connectivity. - Document current and future-state processes using BPMN or swimlane methodologies. - Partner with business stakeholders and finance leadership to align functional requirements with technical design and drive continuous improvement. - Support data validation, user acceptance testing, and post-go-live stabilization. - Administer and troubleshoot Financial Application Systems, including deployments, enhancements, and user support. - Perform system configuration, testing, and resolve user-reported issues across finance modules. - Assist with change management activities, including training materials, documentation, and communication. - Provide audit support by delivering required reports and documentation to internal and external auditors. Qualifications - Bachelor’s degree in accounting, Finance, Information Systems, or a related field. - 7–10 years of experience working with financial applications and ERP/EPM systems. - Minimum 5 years of hands-on experience in Oracle Cloud ERP (across core financials and procurement). - Minimum 3 years of experience with Oracle Cloud EPM, including PBCS/EPBCS and FCCS. - Deep understanding of multi-entity, multi-currency accounting, intercompany eliminations, and consolidations. - Experience configuring integrations with banking systems, APIs, and third-party solutions. - Advanced skills in process documentation, requirements gathering, and data flow design. - Excellent written and verbal communication skills; capable of interfacing both technical and executive stakeholders. Benefits - Health, dental, and vision insurance - Paid time off and paid holidays - 401(k) retirement plan with employer matching contributions - Life and disability insurance - Employee Assistance Program (EAP) and wellness resources

Role Description The Account Coordinator, Property Marketing plays a pivotal role in supporting marketing production and financial analysis efforts. This position serves as the primary liaison between internal clients and the marketing team, ensuring seamless communication and project execution. The coordinator is responsible for managing relationships, overseeing project timelines, and maintaining quality standards across deliverables. The role involves balancing client service, project oversight, and collaboration with internal teams to ensure the successful delivery of marketing materials. Responsibilities - Workflow Management - Independently manage marketing project workflows using the corporate Asana platform, including project setup, approval routing, task tracking, and deadline management. - Oversee agent marketing activities to ensure projects are initiated, tracked, and completed according to established standards and timelines. - Act as the subject-matter expert on projects, guiding decisions related to deliverables. - Proactively assess agent needs, identify opportunities for expanded support, and recommend services that enhance agent success. - Build and maintain strong relationships with agents and internal stakeholders, ensuring expectations are clearly communicated and deliverables are met with precision. - Investigate and resolve agent-related escalations, collaborating with leadership to address issues quickly and effectively. - Progress Reporting & Data Integrity - Maintain up-to-date and accurate data across all relevant systems and tools. - Monitor project progress and generate clear, articulate reports for internal stakeholders and leadership. - Ensure reporting reflects current status, key milestones, and any risks or delays, enabling informed decision-making and proactive support. Qualifications - 3 years of experience in Account Coordination, Marketing Communications, in a creative agency, marketing department or within the commercial real estate or similar industry. - Exceptional customer service skills with a focus on agent satisfaction. - Experience using task management systems such as Asana or Jira in a professional setting. - Strong technical proficiency across digital platforms. - Self-motivated, adaptable, and able to work independently or collaboratively. - Meticulous attention to detail and a process-improvement mindset. - Ability to multitask and thrive in a high-volume, fast-paced environment. - Creative and proactive problem solver who can navigate complex situations and provide solutions quickly. - Familiarity with Commercial Real Estate terminology or willingness to learn. Benefits - Health, dental, and vision insurance - Paid time off and paid holidays - 401(k) retirement plan with employer matching contributions - Life and disability insurance - Employee Assistance Program (EAP) and wellness resources

Role Description The Brokerage Transaction Services Account Transaction Coordinator serves as a vital link between Agents and internal team members within Property Marketing, ensuring that communication, expectations, deliverables, and transaction coordination are seamlessly managed throughout each project. This role balances transaction coordination with marketing project oversight and is critical in driving client satisfaction and supporting the overall success of the Brokerage Transaction Services platform. The base hourly range for this role is $33.65 – $40.86 per hour. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. This position is fully remote. Responsibilities - Workflow Management & Asana Oversight - Independently manage project workflows for all MMI-supported tasks via the MMI corporate Asana platform, including project setup, approval routing, task tracking, and deadline management. - Provide oversight of all agent marketing activities, ensuring that each project is initiated, tracked, and completed according to established standards and timelines. - Serve as the subject-matter expert on agent/team details, guiding decisions related to agent deliverables and maintaining accountability for the accuracy and integrity of all associated data and metrics. - Proactively assess client needs, identify opportunities for expanded support, and recommend service offerings that enhance agent success. - Foster strong relationships with agents and internal stakeholders, ensuring expectations are clearly communicated and deliverables are met with precision. - Investigate, report, and resolve agent-related escalations, collaborating closely with the Associate Director to address issues quickly and effectively. - Transaction & Pipeline Coordination - Manage transaction pipeline activities for new listings, under-contract properties, closings, and change requests by gathering, reviewing, and accurately entering information and documentation into internal systems. - Review legal and transactional documents to verify execution status, ensure proper forms are utilized, obtain required signatures, and coordinate Out-of-Jurisdiction (OOJ) documentation and compliance requirements. - Serve as the primary liaison between agents and local office staff, validating transaction details, tracking submissions through completion, and facilitating timely processing and resolution of outstanding items. Qualifications - 1 – 3 years of experience in Account Coordination, Transaction Coordination, Marketing Communications, or a related field preferred. - Exceptional customer service skills, ensuring the highest level of agent satisfaction. - Demonstrated experience in using task management systems such as Asana or Jira in a professional setting. - Technical proficiency to navigate digital platforms effectively. - Self-motivated, adaptable, and able to work independently or as part of a team. - Meticulous attention to detail and a process-improvement mindset. - Ability to multitask and work in a high-volume and fast-paced environment. - Must have or will be expected to become knowledgeable about the general Commercial Real Estate industry, including terminology. Benefits - Health, dental, and vision insurance - Paid time off and paid holidays - 401(k) retirement plan with employer matching contributions - Life and disability insurance - Employee Assistance Program (EAP) and wellness resources

Role Description Marcus & Millichap is seeking a highly organized and solutions-oriented marketing platforms leader to oversee the day-to-day performance, consistency, and evolution of our marketing production tools and systems. This individual will serve as the central owner of all packaging and production platforms including Buildout, Maxa, and custom InDesign template systems, ensuring they are operating effectively, consistently, and in alignment with the needs of both the enterprise and our Brokerage Transaction Services (BTS) organization. This includes full accountability for tools and templates deployed broadly to agents across the firm, ensuring they remain scalable, reliable, and easy to use. This role is ideal for someone who thrives in a fast-paced, high-volume environment and enjoys solving problems in real time. You will act as the go-to resource for platform troubleshooting, vendor coordination, and cross-functional alignment while continuously identifying opportunities to improve workflows, output quality, and user experience. Key Responsibilities - Platform Ownership & Day-to-Day Management - Serve as the primary owner of all marketing production and packaging platforms, including Buildout, Maxa, and bespoke template systems. - Oversee platforms and tools deployed at the enterprise level, ensuring consistent performance, scalability, and usability for agent-facing solutions. - Act as the first point of contact for troubleshooting platform issues, resolving day-to-day challenges quickly and effectively. - Ensure platforms are functioning optimally, with consistent outputs aligned to brand and production standards. - Maintain and oversee template systems to ensure accuracy, usability, and consistency across all marketing materials. - Ensure enterprise-wide tools and templates are maintained and optimized post-launch, with a focus on adoption, ease of use, and consistency. - Vendor Management & Coordination - Serve as the main day-to-day contact for all platform and technology vendors. - Manage ongoing communication, issue resolution, and regular check-ins to ensure strong performance and responsiveness. - Coordinate platform updates, enhancements, and fixes with vendor partners. - Support contract discussions and renewals in partnership with leadership. - Cross-Functional Collaboration - Partner closely with the Creative Director, Senior Manager of Design & Production, Director of Agent Marketing, and Senior Marketing Manager of Agent Experience to ensure platforms support marketing output and user needs. - Work with IS/technology teams to maintain integrations, troubleshoot issues, and ensure data feeds are accurate and up to date. - Act as a connector between marketing, production, and technical teams to keep workflows running smoothly. - Workflow Optimization & Project Execution - Identify and implement improvements to workflows and processes that increase efficiency and reduce friction in marketing production. - Support and project manage platform-related updates, enhancements, and implementations. - Ensure alignment between platform capabilities and the needs of BTS and broader marketing services. - User Support & Adoption - Serve as a resource for internal teams, helping troubleshoot issues and improve day-to-day platform usage. - Partner on training materials and best practices to improve consistency and efficiency across users. - Gather feedback from stakeholders and translate it into actionable improvements. Qualifications - 6–10+ years of experience in marketing operations, marketing technology, production systems, or related roles. - Strong experience managing or supporting marketing platforms, template systems, or production workflows at scale. - Familiarity with tools such as Adobe InDesign, Buildout, Canva, or similar marketing platforms is highly preferred. - Proven ability to troubleshoot issues, manage multiple priorities, and operate effectively in a fast-paced environment. - Experience working with external vendors and coordinating issue resolution and updates. - Strong cross-functional collaboration skills, with the ability to work across marketing, design, and technical teams. - Highly organized, detail-oriented, and solutions-driven. - Familiarity with AI-based tools and emerging technologies is a plus. Benefits - Health, dental, and vision insurance - Paid time off and paid holidays - 401(k) retirement plan with employer matching contributions - Life and disability insurance - Employee Assistance Program (EAP) and wellness resources

Role Description The Account Coordinator, Property Marketing plays a pivotal role in supporting marketing production and financial analysis efforts. This position serves as the primary liaison between internal clients and the marketing team, ensuring seamless communication and project execution. The coordinator is responsible for managing relationships, overseeing project timelines, and maintaining quality standards across deliverables. The role involves balancing client service, project oversight, and collaboration with internal teams to ensure the successful delivery of marketing materials. Responsibilities - Workflow Management - Independently manage marketing project workflows using the corporate Asana platform, including project setup, approval routing, task tracking, and deadline management. - Oversee agent marketing activities to ensure projects are initiated, tracked, and completed according to established standards and timelines. - Act as the subject-matter expert on projects, guiding decisions related to deliverables. - Proactively assess agent needs, identify opportunities for expanded support, and recommend services that enhance agent success. - Build and maintain strong relationships with agents and internal stakeholders, ensuring expectations are clearly communicated and deliverables are met with precision. - Investigate and resolve agent-related escalations, collaborating with leadership to address issues quickly and effectively. - Progress Reporting & Data Integrity - Maintain up-to-date and accurate data across all relevant systems and tools. - Monitor project progress and generate clear, articulate reports for internal stakeholders and leadership. - Ensure reporting reflects current status, key milestones, and any risks or delays, enabling informed decision-making and proactive support. Qualifications - 3 years of experience in Account Coordination, Marketing Communications, in a creative agency, marketing department or within the commercial real estate or similar industry. - Exceptional customer service skills with a focus on agent satisfaction. - Experience using task management systems such as Asana or Jira in a professional setting. - Strong technical proficiency across digital platforms. - Self-motivated, adaptable, and able to work independently or collaboratively. - Meticulous attention to detail and a process-improvement mindset. - Ability to multitask and thrive in a high-volume, fast-paced environment. - Creative and proactive problem solver who can navigate complex situations and provide solutions quickly. - Familiarity with Commercial Real Estate terminology or willingness to learn. Benefits - Health, dental, and vision insurance - Paid time off and paid holidays - 401(k) retirement plan with employer matching contributions - Life and disability insurance - Employee Assistance Program (EAP) and wellness resources

• Lead end-to-end Salesforce project development, from solution design through build, testing, and deployment. • Define project scope, milestones, and success criteria in collaboration with business stakeholders and technical teams. • Manage the full development lifecycle across Salesforce platform products, ensuring solutions align with organizational goals and Salesforce best practices. • Oversee configuration, customization, and development activities including flows, Apex, Lightning Web Components, and declarative tooling. • Serve as the final escalation point for Salesforce-related production incidents, outages, and complex business-impacting issues. • Lead deep root-cause investigations across: Salesforce configuration and automation, Role/security model issues, Data integrity and platform performance, Integration failures and API-related disruptions. • Ensure platform uptime, stability, and operational resilience across all Salesforce functions. • Own Salesforce support operations including incident response and escalation management, problem management and recurring issue reduction, change management and release stability controls. • Lead post-incident reviews, ensuring corrective actions are implemented, tracked, and completed. • Drive improvements to monitoring, alerting, and triage workflows to reduce downtime and support load. • Establish and enforce platform governance standards across: Configuration management, Deployment controls, Environment strategy, Security and access compliance. • Ensure operational best practices for: Release coordination, Platform documentation, Audit readiness and system controls. • Promote a culture of prevention over reaction. • Lead and mentor Salesforce development engineers and administrators, setting clear expectations for ownership and execution. • Coach teams on: Technical troubleshooting discipline, Strong documentation habits, Reliable escalation and response standards. • Partner with leadership on performance development, skills growth, and platform support maturity. • Partner closely with Business and Technology stakeholders to align platform support priorities. • Translate business-impacting issues into structured operational and technical action plans. • Coordinate hotfixes, platform changes, and production releases to minimize disruption and risk. • Identify systemic platform weaknesses and lead initiatives to reduce operational risk and technical debt. • Improve runbooks, knowledge sharing, and documentation across support teams. • Evaluate tools and automation opportunities to increase efficiency and reduce manual support overhead. • Support long-term Salesforce stability while enabling scalable enhancements.

Marcus & Millichap is the nation’s leading brokerage firm specializing in real estate investments with offices nationwide. Marcus & Millichap offers owners and investors the nation's most comprehensive real estate research and analysis for all types of income-producing property. Role Description Marcus & Millichap is seeking a detail-oriented Public Relations Specialist with strong writing, communication, and relationship management skills to support PR efforts across the Western Division. This hands-on role translates agent activity and market insights into clear, compelling stories. You will manage media and internal relationships through confident communication across a wide range of stakeholders. This role will manage day-to-day regional PR activities, including drafting and editing press releases and award nominations, maintaining accurate media contact lists, coordinating approvals, and tracking press coverage. You will collaborate closely with Field Marketing, divisional leadership, and marketing partners across social, advertising, and other channels to ensure PR efforts align with divisional priorities. This position supports Pacific Time Zone operations and requires consistent availability during Pacific Time business hours while working closely with California based teams. The ideal candidate thrives in a fast-paced environment, brings exceptional attention to detail, and takes ownership of execution. The base salary range for this role is $33.00 – $36.00 per hour. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. Marcus & Millichap is a multi-state employer and posted salary ranges are provided in good faith for compliance with all relevant pay-transparency regulations. These ranges may not reflect potential compensation for positions based in other states or regions. Key Responsibilities - Draft, edit, route for approval, and distribute press releases in AP style; manage internal stakeholder reviews and publish approved content via Sitecore; respond to and manage incoming media inquiries from local reporters and outlets - Identify newsworthy transactions, agent achievements, and market insights to develop compelling PR stories - Coordinate with Corporate PR to align regional announcements and media outreach with national messaging - Build and maintain strong relationships with agents, divisional leadership, corporate PR, Field Marketing, and local media contacts - Maintain and update regional media lists; monitor local press activity and coverage - Develop and manage annual editorial calendars, track deadlines, and pitch stories to media outlets - Assist in drafting nomination narratives for industry awards - Track and analyze PR performance metrics, including media placements, story pickups, and audience reach; prepare performance summaries and insights for divisional leadership. - Collaborate with the marketing team to amplify earned media coverage across digital channels. - Provide marketing support for divisional initiatives and special projects as needed - Support the Field Marketing team by completing other tasks and duties as assigned Qualifications - Bachelor’s degree in communications, marketing, public relations, journalism, writing, advertising, or a related business field - Minimum of one year of experience in public relations, journalism, or marketing; in-house PR, agency experience, newsroom experience or exposure to real estate, financial services, or brokerage environments is a strong plus - Experience pitching stories or building relationships with media outlets is a plus - Exceptional writing and editing skills with knowledge of AP style; excellent verbal communication and presentation abilities - Meticulous attention to detail with the ability to manage multiple priorities, deadlines, and workflows efficiently - Demonstrated project management and collaboration skills in a fast-paced environment - Ability to learn and apply commercial real estate concepts and terminology - Advanced proficiency in Microsoft O365, including Word, Excel, and PowerPoint - Experience with task management or project tracking tools such as Asana or Monday - Must be available to support Pacific Time Zone (PST) working hours This role is fully remote, reporting to the Senior Team Manager, Field Marketing. Benefits Marcus & Millichap offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Eligible employees may have access to the following benefits, subject to the terms of applicable benefit plans: - Health, dental, and vision insurance - Paid time off and paid holidays - 401(k) retirement plan with employer matching contributions - Life and disability insurance - Employee Assistance Program (EAP) and wellness resources Benefits eligibility, coverage, and employer contributions may vary based on position, employment status (full-time or part-time), location, and length of service. This summary is provided for informational purposes only and does not constitute a guarantee of benefits. Additional details will be provided during the hiring process or upon request. Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada. Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available. Marcus & Millichap, Inc. is a leading national real estate services firm specializing in commercial real estate investment sales, financing services, research and advisory services. As of December 31, 2025, the Company had 1,808 investment sales and financing professionals in more than 80 offices who provide investment brokerage and financing services to sellers and buyers of commercial real estate. The Company also offers market research, consulting and advisory, and leasing services to its clients. Marcus & Millichap, Inc. closed 8,818 transactions in 2025, with a sales volume of $50.8 billion. Marcus & Millichap is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Marcus & Millichap is the nation’s leading brokerage firm specializing in real estate investments with offices nationwide. Marcus & Millichap offers owners and investors the nation's most comprehensive real estate research and analysis for all types of income-producing property. Role Description Marcus & Millichap is seeking a detail-oriented Public Relations Specialist with strong writing, communication, and relationship management skills to support PR efforts across the Western Division. This hands-on role translates agent activity and market insights into clear, compelling stories. You will manage media and internal relationships through confident communication across a wide range of stakeholders. This role will manage day-to-day regional PR activities, including drafting and editing press releases and award nominations, maintaining accurate media contact lists, coordinating approvals, and tracking press coverage. You will collaborate closely with Field Marketing, divisional leadership, and marketing partners across social, advertising, and other channels to ensure PR efforts align with divisional priorities. This position supports Pacific Time Zone operations and requires consistent availability during Pacific Time business hours while working closely with California based teams. The ideal candidate thrives in a fast-paced environment, brings exceptional attention to detail, and takes ownership of execution. The base salary range for this role is $33.00 – $36.00 per hour. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. Marcus & Millichap is a multi-state employer and posted salary ranges are provided in good faith for compliance with all relevant pay-transparency regulations. These ranges may not reflect potential compensation for positions based in other states or regions. Key Responsibilities - Draft, edit, route for approval, and distribute press releases in AP style; manage internal stakeholder reviews and publish approved content via Sitecore; respond to and manage incoming media inquiries from local reporters and outlets - Identify newsworthy transactions, agent achievements, and market insights to develop compelling PR stories - Coordinate with Corporate PR to align regional announcements and media outreach with national messaging - Build and maintain strong relationships with agents, divisional leadership, corporate PR, Field Marketing, and local media contacts - Maintain and update regional media lists; monitor local press activity and coverage - Develop and manage annual editorial calendars, track deadlines, and pitch stories to media outlets - Assist in drafting nomination narratives for industry awards - Track and analyze PR performance metrics, including media placements, story pickups, and audience reach; prepare performance summaries and insights for divisional leadership. - Collaborate with the marketing team to amplify earned media coverage across digital channels. - Provide marketing support for divisional initiatives and special projects as needed - Support the Field Marketing team by completing other tasks and duties as assigned Qualifications - Bachelor’s degree in communications, marketing, public relations, journalism, writing, advertising, or a related business field - Minimum of one year of experience in public relations, journalism, or marketing; in-house PR, agency experience, newsroom experience or exposure to real estate, financial services, or brokerage environments is a strong plus - Experience pitching stories or building relationships with media outlets is a plus - Exceptional writing and editing skills with knowledge of AP style; excellent verbal communication and presentation abilities - Meticulous attention to detail with the ability to manage multiple priorities, deadlines, and workflows efficiently - Demonstrated project management and collaboration skills in a fast-paced environment - Ability to learn and apply commercial real estate concepts and terminology - Advanced proficiency in Microsoft O365, including Word, Excel, and PowerPoint - Experience with task management or project tracking tools such as Asana or Monday - Must be available to support Pacific Time Zone (PST) working hours This role is fully remote, reporting to the Senior Team Manager, Field Marketing. Benefits Marcus & Millichap offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Eligible employees may have access to the following benefits, subject to the terms of applicable benefit plans: - Health, dental, and vision insurance - Paid time off and paid holidays - 401(k) retirement plan with employer matching contributions - Life and disability insurance - Employee Assistance Program (EAP) and wellness resources Benefits eligibility, coverage, and employer contributions may vary based on position, employment status (full-time or part-time), location, and length of service. This summary is provided for informational purposes only and does not constitute a guarantee of benefits. Additional details will be provided during the hiring process or upon request.

• Draft, edit, route for approval, and distribute press releases in AP style; manage internal stakeholder reviews and publish approved content via Sitecore; respond to and manage incoming media inquiries from local reporters and outlets • Identify newsworthy transactions, agent achievements, and market insights to develop compelling PR stories • Coordinate with Corporate PR to align regional announcements and media outreach with national messaging • Build and maintain strong relationships with agents, divisional leadership, corporate PR, Field Marketing, and local media contacts • Maintain and update regional media lists; monitor local press activity and coverage • Develop and manage annual editorial calendars, track deadlines, and pitch stories to media outlets • Assist in drafting nomination narratives for industry awards • Track and analyze PR performance metrics, including media placements, story pickups, and audience reach; prepare performance summaries and insights for divisional leadership. • Collaborate with the marketing team to amplify earned media coverage across digital channels. • Provide marketing support for divisional initiatives and special projects as needed • Support the Field Marketing team by completing other tasks and duties as assigned

Provide comprehensive administrative support to sales agents, process new listings, assist with transaction documentation, and conduct training sessions on company software and applications to enhance operational efficiency.