About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Communications team at Airwallex is dedicated to managing the company's reputation and fostering strong relationships with key stakeholders. We handle public relations, government affairs, and corporate communications to ensure transparent and effective engagement. By advocating for Airwallex's interests and navigating complex regulatory environments, we support the company's strategic goals and growth. What you'll do We are seeking a visionary, high-velocity creative and collaborative social expert to lead our U.S. content strategy. You will partner with Executive and Corporate Communications to drive awareness and foster high-level conversation around the unique role Airwallex plays in the global economy-from enabling "Global on Day One" startups to powering the next wave of AI-driven growth. The ideal candidate is a strategic storyteller who lives at the intersection of technology, finance, and culture. You are comfortable navigating the nuances of Silicon Valley discourse, the complexities of global banking, and the fast-paced evolution of social platforms. This hybrid role is based in San Francisco or New York. Responsibilities: - Lead the creation of social-first campaigns centered on Airwallex's core pillars: AI-driven growth, modern global banking, and the empowerment of startups to operate without borders. - Partner closely with Product Marketing to translate technical product launches into creative, high-impact social campaigns across multiple channels and executives that drive awareness and demonstrate tangible value to our customers. - Work directly with the Corporate Communications team to build bespoke social strategies for our CEO and select executives. You will grow their personal audiences and position them as thought leaders on key narratives including the future of fintech and the platform shifts in AI. - Partner with Corp Comms to inject the Airwallex brand into the center of Silicon Valley conversations. You'll develop a distinct corporate voice on platforms like X and LinkedIn, connecting Airwallex to broader economic, policy, and technology news. - Think expansively about channel strategy. You will leverage internal teams and outside creative agencies to produce high-end video series that highlight our customers and the borderless growth Airwallex enables. - Stay ahead of the curve on platform shifts, experimenting with new formats and distribution models to ensure the Airwallex message resonates in a crowded digital landscape. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have but are not mandatory. Minimum qualifications: - 10+ years of experience in social media, content strategy, or integrated communications. - Proven track record in B2B tech, fintech, AI, crypto, or enterprise SaaS. You must be able to demonstrate a deep understanding of the startup ecosystem, venture capital cycles, and the global regulatory landscape. - Experience working directly with C-Suite executives to build their personal brands, including ghostwriting and reputation management on LinkedIn and X. - Experience managing external creative agencies and internal production teams to deliver high-quality video content (documentary-style customer stories, motion graphics, and short-form social video). - A native understanding of the algorithms and cultural nuances of LinkedIn and X with a portfolio that shows how you've successfully inserted a brand into trending global technology and economic conversations. - Experience leading cross-functional campaigns with Product Marketing and Corporate Comms that move the needle on both brand sentiment - Ability to translate social sentiment and engagement data into actionable business insights for the executive team. - Experience working within a global organization, with the ability to adapt U.S.-centric narratives for a company that operates across multiple time zones and regulatory jurisdictions. Preferred qualifications: - AI Fluency: A deep personal interest in or professional experience with AI-driven growth tools and how they are reshaping the modern business stack. - Policy & Econ Nerd: Someone who reads the Financial Times or The Economist and can intuitively connect a shift in Fed interest rates or a new Silicon Valley policy to Airwallex's value proposition. - Crisis Experience: Experience navigating high-stakes corporate communications or fintech-adjacent crisis management on social media. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

• Define, document, and own the corporate communications strategy and operating framework, including priorities, governance, KPIs, and alignment to company and marketing objectives. • Establish and report on communications Key Performance Indicators with regular executive updates, including progress, risks, and outcomes ties to business objectives. • Lead cross-functional communications initiatives in partnership with Demand Generation, Product Marketing, Sales Enablement, and Customer Experience to support GTM priorities and brand credibility. • Design, document and operationalize workflows and processes for corporate communications, including executive communications, social execution, testimonial management and reputation management. • Build and manage a high-performing corporate communications team through clear role definition, performance expectations, coaching, and accountability. • Establish coverage and contingency plans for critical communications functions to ensure continuity of execution and proactive risk management. • Partner with Product Marketing to develop and maintain corporate and product messaging frameworks that ensure consistent positioning across website content, press, sales enablement materials, and external communications. • Own and execute the company’s public relations and analyst relations strategy, partnering with Demand Generation to align PR initiatives and campaign priorities and business objectives while independently managing key analyst relationships and media engagement. • Lead the company’s reputation management strategy including ownership of review platforms, outreach cadence, response protocols, and positive sentiment activation in partnership with sales and CX. • Lead internal communications strategy in partnership with HR, ensuring consistent, timely, effective employee messaging aligned with company objectives and culture

• Lead the organization’s communications strategy, ensuring clear, compelling storytelling that amplifies mission impact, strengthens brand reputation and aligns internal and external messaging. • Develop and execute comprehensive strategies guiding the organization’s internal and external messaging, public relations efforts, and brand reputation. • Maintain a close, real-time understanding of field operations to accurately reflect day-to-day activity in communications. • Lead the development and management of the annual editorial calendar, ensuring alignment with organizational priorities while responding to evolving programs. • Build and maintain strong relationships with media outlets, journalists, and PR partners to strengthen the organization's public presence. • Cultivate relationships with creative agencies, digital advertising vendors, and other specialized service providers.

Title: Manager, Corporate Communications Location: Minneapolis, MN - Hybrid Full time Job Description: ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals. Job Summary The Manager of Corporate Communications supports the development and execution of corporate communications and creative initiatives that reinforce the company's brand, culture and business priorities. This role blends strong communications management with hands-on creative leadership, establishing and evolving strategies to enable high-quality messaging and creative deliverables. This leader operates as both a skilled practitioner and people leader, partnering cross-functionally while working within defined strategic direction, brand standards and governance frameworks. This position is classified as hybrid and requires attendance on designated in-office days. Essential Duties and Responsibilities - Influence and execute corporate communications plans aligned to enterprise strategy and leadership direction, translating messaging and concepts into engaging, well-crafted creative deliverables - Serve as a trusted communications partner, drafting, editing and managing internal communications including executive messages, employee updates and change-related communications - Support external communications efforts, ensuring alignment to brand strategy and accuracy, clarity and consistency of messaging across channels - Manage content calendars and day-to-day communications workflows - Lead creative execution across content, design, presentations, video and digital assets within established brand guidelines - Contribute to the establishment of communication frameworks, governance models and brand standards - Determine meaningful performance metrics for communications and creative initiatives; manage a measurement cadence to ensure visibility and continuous improvement - Drive strong results from direct reports by providing appropriate work direction, strategic guidance and performance management - Perform other duties and responsibilities as assigned Required Qualifications - Bachelor's degree in Communications, Marketing, Journalism, Design, or a related field - 8+ years of experience in corporate communications, brand, or creative roles - 5+ years of experience leading, coaching and performance‑managing direct reports and cross‑functional or agency partners - Demonstrated experience managing communications workflows, content calendars and competing priorities - Proven experience serving as a trusted communications advisor to senior leaders, including executive and sensitive messaging - Experience leading creative development across multiple formats while adhering to brand standards and governance - Proven ability to define and apply performance metrics to measure and improve communications and creative effectiveness - Excellent interpersonal skills and the ability to work with individuals of all professional levels - Strong writing, editing and storytelling skills Preferred Qualifications - Experience supporting change communications and executive/employee messaging in complex environments - Working knowledge of digital publishing (e.g., intranet/CMS) and basic HTML - Proficiency with creative production tools/workflows (e.g., Adobe Creative Suite) and partnering effectively with designers/creative teams - Experience writing to support organizations in government, nonprofit/education, financial services, and/or student loan industry The pay range for this position is $135,000 - $150,000. Actual compensation may vary based on factors such as relevant experience, peer and market benchmarks, and geographic location. Additionally, this position qualifies for an annual incentive of up to 15% of base salary, contingent upon individual and company performance. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ECMC Group also provides a comprehensive benefits package: - Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs. - Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy. - Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.