• Serve as the executive-level strategic partner to key retail clients, ensuring loyalty strategy is aligned to enterprise goals and customer engagement objectives. • Articulate how loyalty contributes to broader corporate strategy, supporting clients in achieving revenue, retention, and customer experience outcomes. • Lead the long-term evolution of loyalty programs by integrating strategy, analytics, and technology to optimize performance, profitability, and member engagement. • Translate data-driven insights into actionable recommendations that drive ROI and address emerging customer needs in support of driving best-in-class programs. • Continuously scan for risks, political dynamics, shifting priorities, and organizational barriers within client environments, converting them into opportunities that deepen partnership and expand Kobie’s strategic influence. • Monitor industry trends, competitor movements, and evolving retail behaviors to shape both client strategy and internal decision-making. • Identify and drive opportunities for organic growth across services, technology, analytics, and product enhancements to maximize long-term revenue and value creation. • Co-create innovation with clients, leveraging Kobie IP, market intelligence, and emerging loyalty constructs to deliver differentiated, competitive solutions. • Lead cross-functional collaboration with Technology, Product, Decision Science, Strategy, and Delivery teams to ensure alignment on strategic priorities and program execution. • Translate market and client insights into actionable internal strategies—shaping product roadmaps, operational improvements, and cross-client opportunities. • Foster a knowledge-sharing culture that equips teams with the intelligence and context needed to deliver consistent, high-quality outcomes. • Demonstrate strong understanding of Kobie’s platform capabilities, integrations, and data ecosystem to guide strategic conversations with client and internal technology teams. • Oversee program enhancements, operational execution, and technical implementations with a focus on scalability, efficiency, and quality. • Own financial performance across assigned accounts, including forecasting, profitability management, and long-term commercial strategy. • Apply strategic and financial engineering to balance short-term wins with sustainable long-term growth for both clients and Kobie. • Serve as a trusted advisor, providing clarity, thought leadership, and proactive guidance grounded in loyalty best practices and market insight. • Build deep, multi-threaded relationships across complex client organizations, fostering trust and accelerating strategic decision-making. • Strategically steward the client relationship map—ensuring executive-level depth and organizational breadth—to anticipate challenges, drive alignment, and negotiate trade-offs that optimize outcomes for both the client and Kobie. • Lead, mentor, and elevate a high-performing Client Services team, fostering a culture of accountability, collaboration, and continuous improvement. • Empower teams to communicate value clearly, think strategically, anticipate client needs, and drive meaningful outcomes aligned to Kobie’s growth vision.

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Provider Relations Specialist Associate - RemoteJob Description The Associate Provider Relations Specialist is responsible for conducting outreach to pharmacies participating in Prime's pharmacy networks and ensuring the information provided during outbound communications is accurate and delivered in a timely manner. This position is responsible for managing extension requests for the claims processing time frame and triaging inquires received in the Pharmacy Provider Relations email box. Responsibilities - Research and resolve claims and conduct pharmacy outreach to support regulatory, client commitments and other initiatives as assigned - Research and escalate inquiries received through the Pharmacy Provider Relations email box - Process claims reversals - Identify and participate in implementing department level process improvements - Prepare pharmacy outreach reporting to internal and external stakeholders - Manage and resolve requests to update the transaction control table in order to extend the timely filing - Other duties as assigned Minimum Qualifications - Bachelor's degree in Business or related area of study, or equivalent combination of education and/or relevant work experience - 1 year of work experience in a call center, customer service, operations, retail pharmacy, pharmacy technician, or Pharmacy Benefit Management (PBM) Must be eligible to work in the United States without the need for work visa or residency sponsorship Additional Qualifications - Demonstrated ability to problem solve complex issues in a timely manner - Strong customer service and collaboration skills - Enhanced organizational skills with the ability to work on multiple tasks simultaneously - Ability to work with confidential data and maintain privacy - Ability to evaluate and interpret policies and procedures - Ability to work in a fast-paced, collaborative team environment - Advanced in Microsoft applications such as Outlook, Word and Excel Preferred Qualifications - Experience working with RxClaim or other claims processing systems - Pharmacy Technician certification (CPhT) or equivalent pharmacy experience - Pharmacy outreach and outbound call experience Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $23.08 - $37.02 based on experience and skills. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits). Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays.

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: The Client Relationship Associate II provides daily customer support and enables the efficient and effective practice management of our Financial Advisor teams. This role works closely with their Advisor(s) to support the delivery of advice, guidance and investment solutions to individuals to build and maintain financial wellbeing. The Financial Advisor Associate will support Advisor(s)and customers with basic to comprehensive investment, insurance and financial planning needs. About This Role: - Meet regularly with Advisor(s) and manage the daily servicing needs for assigned customer portfolio to support the Advisor(s) in identifying customer needs and delivering solutions. - Maintain the new customer onboarding service model and standards. - Anticipate customer needs, recognize opportunities and recommend appropriate Wealth Management support and services to the primary Advisor. - Properly execute on transactions in a timely manner. Prepare and maintain appropriate documentation ensuring completeness and accuracy. Follow through on the submission of documents to ensure timely and accurate completion. - Complete Client Instructed Trades under the supervision of the Advisor(s) for less complex or self-directed clients. - Monitor account activity by reviewing and validating daily transactions. Support the documentation of all customer contacts, written and verbal to confirm customer discussions and actions. - Monitor portfolio of accounts, notify Advisor of outstanding balances and anticipated cash needs. - Coordinate with Advisor(s) to schedule and facilitate customer reviews, with awareness of the administrative risk associated with account administration. - Assist Advisor(s) with the financial planning process, including data collection and entry. - Complete the annual review process for less complex clients as assigned by the Advisor(s) in a timely manner. - Apply expertise to solve customer issues using sound analytical thinking and identify innovative solutions. Engage internal or external resources when necessary for more complex customer issues. - Assist Advisor(s) with the planning, coordination and execution of marketing plan and customer touchpoints. - Attend cross-functional meetings on behalf of the Advisor(s) to provide knowledge and insights on Wealth Management customers. - Complete and submit Annuity orders to support client goals and advisor recommendations. - Exhibit professional behavior and promote positive and collaborative working relationships. - Understand and comply with bank policy, laws, FINRA regulations, and the bank's BSA/AML Program, as applicable to all job duties. The Ideal Candidate for This Role: Required Qualifications: - Bachelor’s degree in Business Administration, a related field or equivalent experience. - FINRA Series 7 and 66 (or Series 7, 63 & 65) registrations. - State Life, Accident & Health and Variable Contract insurance licenses. - Working knowledge of all standard concepts and procedures with area of expertise. - Excellent orientation to detail. Able to review documents or information with accuracy for errors or omissions. - Ability to deliver clear, articulate and concise messages, both verbally and written. - Demonstrated proficiency in writing and able to develop presentations, documents or standard reports that are clear and understood. - Ability to identify problems, research underlying contributing factors and evaluate appropriate solutions. - Ability to identify areas where efficiency and process improvement are needed. - Ability to work collaboratively and cohesively within a team environment. - Ability to listen to customer’s needs and deliver a comprehensive solution - Understands and contributes to intended customer experience of helpful, easy and personal. Preferred Qualifications: Certifications or degrees such as a AWMA, CRPC, FPQP, or ability to earn accreditation Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation: Compensation range (base pay): $63,288.00-$104,425.00This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment: It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs. Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: - Medical, Dental, Vision Insurance - 401k, With Matching Contributions - Time Off Programs - Health Savings Account (HSA)/Dependent Care - Employee Banking - Growth Opportunities - Tuition Assistance - Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20260541 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

Job Title: Client Services Travel Representative | Work From Home About Us: We are a trusted travel planning company specializing in unforgettable vacations, cruises, all-inclusive resorts, and group travel experiences. We pride ourselves on delivering exceptional client service and creating seamless, memorable trips tailored to every traveler’s dreams. Position Overview: Destination Knot is looking for enthusiastic, detail-oriented individuals to join our team as Client Services Travel Representatives. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. You’ll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention. Training and support are provided to help you succeed in this rewarding role. Key Responsibilities: Engage with clients to understand their travel needs, preferences, and budgets Research travel options, including accommodations, cruises, tours, and packages Prepare and present customized travel proposals and itineraries Manage travel reservations and ensure accuracy of booking details Provide timely, professional communication and follow-up with clients Stay current on travel trends, destinations, and preferred supplier offerings Participate in virtual team meetings and training sessions Requirements: Strong interest in travel and delivering exceptional customer service Excellent communication, interpersonal, and problem-solving skills Self-motivated, organized, and capable of working independently Comfortable with using online tools and technology for research and booking Reliable internet connection and basic computer proficiency Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry tools and resources Supportive team culture and ongoing mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Opportunities for personal and professional growth $50,000 - $70,000 a year