• Increase the number of customers talking about Agiloft in the market • Identify and recruit additional customers that are willing to share their contracting story with Agiloft • Manage our existing customer advocacy program and platform and take it to the next level, especially in organization and participation • Oversee the sourcing and production of customer story assets like case studies, video testimonials, quotes, etc. • Lead our review platform efforts (G2, Gartner Peer Insights, etc.) to increase the number of reviews we receive and position Agiloft well compared to competitors • Serve as marketing liaison for customers • Create a relationship with customers and get to know their stories • Source customers and their stories for various marketing initiatives like speaking at industry events, participating in webinars and speaking to industry analysts • Own annual customer awards program and make improvements to the existing process • Manage the reference program, enabling the sales team to better leverage our happy customers to advocate on behalf of Agiloft to prospects • Build and maintain a referral program, where customers can be rewarded for referring their colleagues to Agiloft

• Develop Multiple-Choice Questions: Craft clear, precise, and legally accurate multiple-choice questions based on standards to ensure rigorous exam content. • Develop Essay Questions: Craft clear, precise, and legally accurate state-specific essay questions based on standards to ensure rigorous exam content. • Ensure Legal Accuracy: Conduct thorough legal research and verification for each question to maintain the integrity and accuracy of the exam materials. • Review and Edit Questions: Collaborate with other writers and editors to review and refine questions, ensuring clarity and eliminating ambiguities. • Manage Drafting Team - Administratively oversees a staff of content exam drafters to ensure compliance, accuracy, and quality. • Adhere to Confidentiality Standards: Follow strict confidentiality protocols to protect the integrity of the exam content and prevent unauthorized disclosure. • Apply Legal Expertise: Utilize in-depth knowledge of subjects such as Constitutional Law, Contracts, and Torts to develop relevant and challenging questions. • Integrate Feedback: Implement feedback from reviews and supervisors to improve the quality and accuracy of questions continuously. • Update Content Regularly: Stay current with changes in the law and update questions accordingly to keep the exam content relevant and accurate. • Meet Deadlines: Work efficiently to meet project deadlines, ensuring timely delivery of high-quality exam questions. • Collaborate with Team Members: Engage in regular communication and collaboration with team members to align on project goals and share best practices.

• Lead, drive, and manage the life cycle of the annual merit increase, bonus payout, and promotion processes. • Own equity process from end-to-end including establishing an equity administration process. • Partner with the India-based team to ensure effective Global Year-End (YE) processes. • Lead medium-to-large-scale Compensation projects across teams, regionally or globally. • Oversee the management, maintenance, and optimization of all compensation software tools. • Assist in the development of sophisticated compensation analytics and models to inform decision-making. • Provide consultative support across HealthEdge in areas including day-to-day compensation evaluation, role leveling, market analysis/benchmarking, and communication. • Provide expert guidance and consultation on offers, retention strategies, and counter-offers for critical talent.

• Lead the development of short-, medium-, and long-term demand forecasts across business units, using statistical modeling and advanced analytics. • Oversee the creation and maintenance of capacity models that align staffing with business objectives, service level goals, and budgetary constraints. • Partner with cross-functional leaders (Finance, Operations, HR, and Product) to integrate business initiatives and external factors into workforce planning assumptions. • Continuously refine processes to improve accuracy, scalability, and transparency. • Lead, coach, and mentor a team of analysts and forecasters/planners, fostering a culture of accountability, innovation, and continuous improvement. • Establish clear goals, KPIs, and professional development plans for team members. • Serve as a key strategic partner to senior leadership, providing insights and recommendations that influence hiring and staffing. • Communicate complex workforce concepts in a clear, compelling way to both technical and non-technical audiences. • Drive continuous improvement by evaluating existing workforce planning processes and introducing automation or technology enhancements where possible. • Deliver regular executive reports and presentations highlighting forecast accuracy, capacity utilization, and workforce efficiency.