FanDuel

Role Description We’re looking for a Software Engineer to join our CPE Platform vertical, working within Core Products and Experiences. In this role, you’ll contribute to a multidisciplinary team building reliable, engaging products for millions of players. You’ll bring some hands-on engineering experience, a practical approach to solving problems, and a willingness to learn from and support others. You’ll help deliver well-structured software, take part in technical discussions, and contribute to documentation, collaboration, and continuous improvement across the team. We are a growth company with plenty of opportunities for you to learn and grow, plus we have remote-first working and a generous paid leave policy to enjoy your downtime. We’re committed to making sure everyone who works here can maintain a healthy work/life balance. Responsibilities - Work as part of our Session Management team, helping build and improve backend services that support reliable, scalable customer sessions. - Learn how our systems work and contribute to well-scoped features, fixes, and improvements with support from more experienced engineers. - Write clear, maintainable backend code using Java or similar languages, following team standards and best practices. - Help build and improve APIs, services, and database-backed functionality that can handle high volumes of traffic. - Test your changes carefully and look for simple ways to make our services more reliable, observable, and easier to support. - Participate in code reviews, design discussions, planning sessions, and team ceremonies, asking questions and sharing ideas. - Investigate bugs and support issues, working with the team to understand root causes and make practical improvements. - Learn about scaling systems, databases, caching, and cloud infrastructure through hands-on work with the team. - Keep documentation up to date so others can understand how our services work and how to support them. - Collaborate closely with engineers, product partners, and stakeholders to deliver changes that improve the reliability and performance of session management. - Bring curiosity, humility, and a willingness to learn, while growing your engineering judgment and technical confidence over time. Qualifications - Some experience building backend software through work, internships, placements, bootcamps, university projects, or personal projects. - An understanding of Java or a similar object-oriented programming language, and an interest in developing backend services and APIs. - Familiarity with databases and SQL, with an interest in learning more about data modeling, performance, and scaling. - Awareness of common data structures, algorithms, and software design principles. - An interest in distributed systems, reliability, monitoring, and how high-traffic backend systems operate in production. - Familiarity with cloud technologies, containers, or CI/CD is helpful, but not required. - An understanding of testing basics and a willingness to write tests as part of everyday development. - Comfortable working in a team environment, asking questions, receiving feedback, and learning from others. - A practical approach to problem solving and a desire to leave code and documentation clearer than you found it. - Enthusiasm for working on backend systems that support customer-facing products at scale. Benefits - Interesting work in a fast-paced and ever-changing industry with opportunities to learn new skills. - A sense of achievement from owning your software and receiving positive feedback from users. - Clear and defined career pathways for every role at every level, along with a supportive manager and learning opportunities. - A trusting work environment where productivity is valued, giving you autonomy and ownership of your time and work. - Great financial package including salary, bonus, pension, private healthcare, share save scheme, flexible working, and holiday policy.

Title: Staff AI Software Engineer - Platform Location: New York City Job Description: THE POSITION Our roster has an opening with your name on it As the senior-most technical Knowledge & Context Engineer, you will design and operationalized a centralized multimodal memory architecture spanning vector retrieval, knowledge graphs, ontologies, metadata systems, runtime memory injection, and lineage and governance frameworks. This role sits at the intersection of AI engineering, distributed systems, and applied intelligence. You will lead the strategy and execution for how enterprise knowledge is structured, represented, governed, retrieved, and operationalized across agents, copilots, automation systems, and customer-facing AI products. Importantly, you will sit at the cutting edge of building the cognitive substrate for an AI-native enterprise. Come join us as a hands-on thought leader who innovates by doing. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play Build foundational content intelligence systems: Design systems for ingestion, indexing, embeddings, metadata, retrieval, lineage, governance, and auditability that can support both internal and customer-facing AI use cases. This includes customers, media and marketing assets, product features, production code, websites, game sounds, customer service experiences, operational workflows, and other enterprise content. Establish enterprise knowledge graphs and ontologies: Define and implement a regulatory-compliant knowledge graph strategy that creates deep context about FanDuel’s products, employees, operations, customers, and systems. Own the design of graph databases, semantic models, ontologies, entity resolution patterns, and relationships across vector and non-vector data. Build the connective tissue that allows AI systems and agents to reason over enterprise context with precision, transparency, and control. Design secure memory patterns for agents: Create reusable design patterns for how AI agents acquire, store, retrieve, update, and discard context during runtime. This includes short-term memory, long-term memory, episodic memory, summarization, context injection, retrieval augmentation, and governed memory sharing across tools and systems. Ensure memory systems are efficient, secure, auditable, and appropriate for regulated environments. Champion responsible AI development: Ensure knowledge, retrieval, graph, and memory systems meet regulatory requirements, ethical standards, privacy obligations, and responsible gaming principles. Build safeguards, access controls, provenance, explainability, monitoring, and auditability into the platform from day one. In six months, you’ll know you’re heading on the right path if you’ve built: - Reusable runtime memory patterns that are being used by multiple agents to securely acquire, retrieve, summarize, and apply context during execution. - A production-grade graph and ontology framework connecting products, customers, employees, operations, systems, and content with clear lineage, access controls, and regulatory compliance. - Teams can build AI solutions faster because retrieval, memory, metadata, governance, and knowledge graph capabilities are available as shared primitives rather than bespoke pipelines. THE STATS What we're looking for in our next teammate ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. The applicable salary range for this position is $170,000 - $213,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws. FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Hybrid 7+ years of engineering experience, preferably working with large distributed systems that support a mix of data and software development activities. Bonus to consulting engineers and people with experience on early start up teams Track record of taking products from concept to launch in fast-moving, ambiguous environments. - Practical fluency with generative AI tools and concepts—especially graph, RAG, AgenticRAG, fine-tuning, and anti-RAG patterns - Experience building or operating vector and graph DBs, otnology, semantic search, and runtime memory evaluations - Ability to operate autonomously, create clarity from ambiguity, and influence across a matrixed organization. - Strong communication skills—able to translate AI concepts into clear value narratives for both technical and non-technical stakeholders. - High ownership mindset with a bias for action and outcomes over outputs. - For bonus points, experience and background in gaming, fintech, marketplace, or other regulated industries. - The first context sets of centralized, governed multimodal vector store and retrieval layer supporting AI applications across customer, product, marketing, engineering, operations, and support domains.

• Manage the portfolio of hospitality assets as well as assist with the planning and delivery of VIP events • Plan, deliver and execute on VIP events with the support of Key Account Managers • Serve as a liaison between VIP team, various departments and suppliers while effectively communicating event needs • Conduct research to find best fit venues, entertainment providers and accommodations • Create post event summaries with details of areas of success and improvement • Maintenance of the VIP event requests board for efficiency and effectiveness of VIP event planning • Support procurement processes for VIP programs • Develop and maintain relationships with premium vendors and suppliers • Track and monitor VIP hospitality budgets • Prepare regular budget reports and forecasts for VIP • Negotiate contracts and pricing with vendors • Maintain detailed records of purchase orders, invoices, and payment schedules for audit readiness

Role Description FanDuel Group is looking to expand its VIP department for our online casino, online sportsbook, Daily Fantasy Sports, and TVG. We are looking to recruit a VIP Account Manager to look after our most important clients. As a VIP Account Manager, you will be managing a portfolio of high-net-worth customers, looking to build strong relationships with our VIP customers in order to increase their loyalty, and provide an excellent all-round experience. This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gaming industry. - Manage a portfolio of FanDuel customers - Provide an enhanced proactive one stop service to encourage loyalty - Ensure that Compliance and Responsible Gaming ideals are at the heart of all we do - Collect and document customer profiles - Develop relationships and offer tailored rewards through regular correspondence - Meet pre-determined productivity, quality, and Service Level Agreement targets - Provide detailed reports on your Customer Portfolio, highlighting their satisfaction rates and product feedback - Ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business and compliance requirements - Meet and host VIPs at Hospitality events - Deliver against company responsible gaming protocols - Opportunity to mentor and develop VIP Hosts within the team Qualifications - Minimum 2 years of experience in high end customer service field preferred - Excellent verbal and written communication skills - Business to Customer Sales experience preferred - Knowledge of online gaming industry essential - Passionate about providing top level service - Confident and people focused personality - Excellent analytical skills and experience with Excel - Strives to meet targets and deadlines - Excellent organizational and planning skills - Understanding of Marketing processes preferred - Willing and able to work non-traditional business hours - Travel for this role is expected around 25% of the time Benefits - Amazing benefits above and beyond the basics - Array of health plans to choose from (some as low as $0 per paycheck) - Programs for fertility and family planning, mental health support, and fitness benefits - Generous paid time off (PTO & sick leave) - Annual bonus and long-term incentive opportunities (based on performance) - 401k with up to a 5% match - Commuter benefits - Pet insurance - Paid personal time off and 14 paid company holidays - Paid sick time in accordance with all applicable state and federal laws

Lead the execution of promotional strategies, ensuring seamless cross-functional collaboration, tracking performance metrics, and identifying opportunities for customer engagement and retention to drive revenue growth.

• Plan and deliver on VIP events with the support of Key Stakeholders • Serve as a liaison between key stakeholders, various departments and suppliers while effectively communicating any information necessary to successfully execute the event needs and maintain a good relationship • Conduct research to find best fit venues, entertainment providers and accommodations • Support in person events to ensure executional efficiency in conjunction with others • Act as the primary liaison for cross-product teams to align event strategies with company goals • Collect post event data from surveys to create post event summaries with details of areas of success and improvement • Ownership of event management for account manager led events, with knowledge of event production • Ownership of procurement, payment processing & recording for led events • Review Post Event Recaps to ensure all data is correct and submitted in a timely manner for account recording • Other duties as required to support business needs.

• Support the development of FanDuel’s VIP event strategy, including major sports tentpoles, market‑specific experiences, and bespoke premium activations. • Recommend innovative event concepts based on VIP strategy, goals, and customer preferences and insights. • Work in conjunction with VIP teams on creative visioning, and planning documents to guide alignment with key internal partners. • Partner with FanDuel’s Talent team to synergize on VIP talent need which include, contracting, scheduling, and activation planning. • Manage VIP talent logistics and hospitality at events, ensuring expectations are clearly communicated and delivered with white‑glove service. • Identify and strategize opportunities for talent to elevate VIP experiences—meet‑and‑greets, live content moments, and hospitality integrations. • Maintain and develop strong relationships with existing and new external agencies, event vendors, talent reps, and hospitality partners.

Senior Software AI Engineer Remote US Software Engineering THE POSITION Our roster has an opening with your name on it We&rsquo;re looking for passionate technologists, strong communicators, and those with a commitment to continuous improvement. The ideal candidate will have the confidence to propose pragmatic solutions to complex problems and be eager to learn from and educate others. As an AI software engineer, you will work in empowered, multidisciplinary teams, autonomously tackling complex challenges that provide the very best experiences and products for a growing community of millions of players as we build out an exciting and innovative customer experience within the fast paced and growing sports betting environment. As a member of Tech Transformation team, you will research and help build proof of concepts using new and innovative technologies to provide new and cutting-edge customer experiences and drive internal innovations for the business. You will be asked to think big and be willing to move fast. You&rsquo;ll identify opportunities and put them into action quickly, and you won&rsquo;t be afraid of to fail quickly. When successful solution is identified, you&rsquo;ll help the team to build it for scale and longevity for our rapidly growing company. You write secure, stable, testable, maintainable code with minimal defects. You are proficient in a broad range of data structures and algorithms, knowing when it is appropriate to use them and when it is not. You make appropriate implementation trade-off decisions. You participate in team design, scoping, and prioritization discussions. You seek to learn the business context and technologies behind your team's software. You work effectively with other team members & identify any opportunities/problems arising from technical decisions. You invent, refine, and develop your solutions to ensure they are meeting customer needs and team goals. Most importantly, you are a passionate advocate for our customers. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play Your work is consistently of high quality. You solve difficult problems, applying appropriate technologies and best practices. You work with your team to invent, design, and build software that is stable and performant. You are proficient in a broad range of design approaches and know when it is appropriate to use them and when it is not. Your solutions are pragmatic. You consider the legacy of the code you produce and write code that an Engineer unfamiliar with the system can understand. You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimize incidental complexity). You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies. You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc.).  - You own parts of product and technology & strive to become a subject matter expert.  - You write simple and extendable code following standards and best practices. You test your code thoroughly. You help balance customer requirements with the team requirements.  - You help your team evolve by actively participating in the code review process, design discussions, team planning, and support ticket reviews.  - You take on projects and make software enhancements that improve the team software and processes.  - You work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it.  - You estimate stories/tasks accurately and deliver them in time. You keep yourself up to date with industry tools, utilities, and open-source frameworks.  - Most importantly, you are humble, pragmatic, self-managed, thirsty for knowledge, never satisfied and always challenging the norm. Responsible for the state of the code you both inherit and produce  THE STATS</strong> What we're looking for in our next teammate - Experience building production-ready agentic systems or workflows using LLMs (e.g., tool use/orchestration, RAG, evaluation/monitoring). - BA/BS degree in Computer Science or related software engineering field, or equivalent practical experience. 4+ years of relevant work experience. - Understanding of modern architectures, design patterns, and platform nuances - Expertise in at least one higher level language (Pyhton, JS, Java, .NET) - Fullstack experience building and designing highly scalable, fault tolerant and always available systems - Experience working with cloud-based infrastructure and technologies, preferably AWS</li> - Strong sense of ownership, urgency, and drive.  - Demonstrated abilities driving operational excellence and software best practices.  - Experience with testing concepts, test tools, and integrating testing and best practices in the SDLC - Desire to learn and develop your skills through a growth mindset - Passion for working within a fast-paced environment and can adapt to change PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more. The applicable salary range for this position is $149,000-$186,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

• You rapidly prototype, experiment, and demonstrate production-like capabilities. • You work on project ideas and strategy with customers, stakeholders, and peers, balancing customer requirements with the team requirements. • You help lead your team when it comes to code quality and roadmap. • Drive engineering engagement best practices (e.g., Operational Excellence, Security, Quality, etc.) and set standards. • Self-manage your craft by deliberately owning the outcome of key initiatives. • You keep yourself up to date with market standards and open-source frameworks. • You provide excellent customer support on an on-call rotation where required.

• As an AI software engineer, you will work in empowered, multidisciplinary teams, autonomously tackling complex challenges that provide the very best experiences and products for a growing community. • Help build proof of concepts using new and innovative technologies to provide cutting-edge customer experiences and drive internal innovations. • Write secure, stable, testable, maintainable code with minimal defects. • Participate in team design, scoping, and prioritization discussions. • Seek to learn the business context and technologies behind your team's software. • Collaborate with team members & identify any opportunities/problems arising from technical decisions. • Invent, refine, and develop solutions to ensure they meet customer needs and team goals.