• Ensure reliable access to high-quality, person-centered care for individuals and families • Drive operational excellence via the right tools, processes, and resources • Collaborate with key partners to evolve network management and service delivery capabilities • Create and oversee the development of metrics to measure the performance of all members of the CCS Network Operations teams • Create a diverse, equitable and inclusive organization by fostering empowered teams and ensuring a talent pipeline and succession plan

• Design and scale the DRONIC ®- certified operator network • Develop regional coverage strategies across Canada, the United States, Australia, and future markets • Establish capacity-planning and operational-readiness standards • Create scalable deployment models for field operations • Develop operator certification programs • Define qualification standards for visual, thermal, and acoustic inspections • Own field data acceptance criteria and rejection standards • Ensure compliance with Transport Canada, FAA, and applicable international regulations • Recruit and manage strategic drone and inspection partners • Develop SOPs for all field data capture activities

OnTrac is hiring a Manager of IT Network Operations! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.  Location: REMOTE Pay: $125,600 to $188,400 / year depending on experience and qualifications Schedule: Monday through Friday from 8:00am to 5:00pm Employment Logistics: We are seeking an experienced and detail-oriented Manager of Network Operations that is responsible for overseeing the day-to-day operations, maintenance, and support of the organization's network infrastructure. This role ensures network reliability, performance, and security while leading a team of network engineers and support staff. The Manager of Network Operations works closely with other departments within OnTrac, external vendors, and service providers to determine necessary technology advances/updates, coordinate and schedule customer impacting events and educate employees on the use of newly introduced software and hardware. Unpacking the Benefits: We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work. Health & Protection - Medical, Dental, and Vision insurance; HSA and FSA options - Life and Disability coverage (basic and voluntary) - Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance Financial & Future - Competitive benefits and 401(k) with company match - Referral Bonus Program - up to $500 per referral! Time Away & Leave - Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave - Paid Holidays Work & Life Support - Employee Assistance Program - Safe and clean work environment The Must-Haves: - Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred) and / or 5+ years of experience in network operations or infrastructure management, with at least 2 years in a leadership role. - Strong hands-on knowledge of the configuration and optimization of network equipment including firewalls, routers, switches, gateways, servers, telephones and other related equipment. - Strong understanding of the fundamentals in networking and data communications. - Will require becoming proficient in OnTrac software and applications. - Experience with wireless site surveys, coverage analysis, and signal optimization. - Proficiency with network monitoring and management tools for both wired and wireless environments (e.g., SolarWinds, NetFlow, Wireshark, Ekahau). - Knowledge of cloud networking in AWS, Azure, or GCP is a plus. Your Mission in Motion: - Plan, prioritize, assign, supervise and review the work of assigned staff performing a variety of work activities within the systems and network administration sections of the OnTrac IT Department. - Provide technical leadership and strategic technology implementation planning for OnTrac. - Consult with management regarding systems and service delivery needs. - Participate in the configuration and/or development of new and existing services and/or, applications as required. - Coordinate and evaluate complex operations and activities; recommend and implement improvements and modifications; prepare various reports on operations and activities for management. - Participate in the selection of staff; provide, recommend or coordinate staff training; work with employees to correct deficiencies; assist in implementing procedures. - Provide expert consultation to assist staff in completion of work and associated activities as needed; monitor activities and progress; coordinate completion of scheduled activities and projects; and assist team in achieving customer service and quality standards within assigned functional area. Paving your way to your success: - A high level of customer service. - Oral and written communication proficiency necessary to complete various tasks. - Effective communication and interpersonal skills for collaboration across departments and with a broad range of stakeholders. - Excellent problem-solving, analytical, organizational and planning skills. - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. - Ability to handle fast-paced environments, multitask, and manage multiple priorities. - Maintain and contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

Job Description A bit about this role: This position plays a critical role in building and maintaining Devoted Health’s Medicare Advantage provider network. This position is responsible for identifying, negotiating, and executing provider contracts within an assigned geographic region. The role is well-suited for someone who enjoys relationship-building, navigating healthcare systems, and managing multiple workstreams in a fast-paced environment. This is an opportunity to develop deep expertise in provider network contracting while partnering closely with internal stakeholders to support market growth and network adequacy. Innovation, independence, sound judgment, and confidence are key competencies for success in this role. Responsibilities & Impact will include: - Identify and engage healthcare providers who are a strong fit for the Devoted Health network through targeted outreach and relationship development. - Build, expand and maintain a high-quality provider network within an assigned geographic territory. - Represent Devoted Health to prospective providers by clearly communicating our mission, model, and network expectations. - Guide providers through the contracting process, including education on terms, requirements, and next steps. - Facilitate the provider contracting process by preparing and routing standard agreements in alignment with approved templates and pricing guidelines.. - Coordinate contract execution activities, including tracking required documentation, managing workflows, and facilitating timely signatures. - Use relevant data, market insights, and provider information to analyze issues, support negotiations, and contribute to resolving contracting challenges in collaboration with leadership. - Prioritize assigned contracting activities within established guidelines, exercising sound judgment and escalating questions or risks as appropriate to meet deadlines and performance goals. - Partner cross-functionally with Legal, Network Operations, Credentialing, Finance, and Market teams to surface issues and drive resolution. - Maintain accurate documentation and status tracking within internal systems. - Contribute to broader Network Development initiatives and continuous process improvement efforts. - Perform other job-related duties as assigned. Required skills and experience: - High school diploma or equivalent. - Proficiency with Google Workspace and/or Microsoft Office products. - Strong organizational and time-management skills. - Ability to work independently and exercise sound judgment. - Valid driver’s license and ability to travel locally as needed. Desired skills and experience: - Bachelor’s degree or equivalent professional experience. - Healthcare, health insurance, or provider contracting experience. - Understanding of Medicare Advantage programs, network requirements, and provider contracting models is a plus. - Sales, business development, or relationship-management background. - Strong written and verbal communication skills. - High attention to detail and follow-through. - Comfort working across multiple systems and tools simultaneously. - Ability to make timely, independent decisions within established guidelines. Salary: $65,000-$70,000 / year The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: - Employer sponsored health, dental and vision plan with low or no premium - Generous paid time off - $100 monthly mobile or internet stipend - Stock options for all employees - Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles - Parental leave program - 401K program - And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.