• Develop and maintain new regional clients, establish and nurture strong customer relationships, manage the entire sales process from sales to payment collection, and achieve annual, quarterly, and monthly marketing targets. • Familiarize with company product modules, collaborate with the pricing department to formulate sales prices based on client needs and product costs, and integrate/implement tailored solutions. • Proactively collect and provide market insights to assist the team in deepening understanding of new regional markets. • Achieve personal and regional sales plans, deeply engage with industry-leading clients to drive business model innovation, establish benchmarks, and build the company’s service reputation and brand.

• Own the full lifecycle of government, commercial, and international contracting • Lead proposal support, negotiation, contract management, compliance, and administration across diverse customer base • Ensure compliance with FAR, DFARS, agency supplements, ITAR/EAR, cybersecurity clauses and other regulatory requirements • Manage subcontracting agreements, flowdowns, NDAs, teaming agreements, and procurement documentation • Interface directly with contracting officers, program managers, and government legal teams • Draft, review, and negotiate commercial MSAs, SaaS agreements, SOWs, licensing terms, partnership agreements, and vendor contracts • Support international deals involving foreign governments and global enterprises • Oversee compliance with commercial contracting standards and international regulatory frameworks • Conduct vendor and subcontractor due diligence, including SAM.gov checks, responsibility determinations, flow-down requirements, and compliance certifications

• Développement et fidélisation de la clientèle dans le domaine de l’hygiène et du nettoyage • Gestion d’une zone d’activité avec un CA de 2400 K€ • Développement du portefeuille de clients existants • Réalisation d’audits techniques et proposition de solutions innovantes • Gestion du suivi clientèle • Reporting régulier auprès de la hiérarchie via notre outil CRM

• Serve as the primary contact for large and strategic clients during onboarding, renewal, and daily account administration. • Lead Annual Business Reviews for the assigned block of business, presenting actionable insights and recommendations for revenue growth. • Manage a team of Relationship Specialists, providing training, mentorship, and ongoing coaching to enhance service skills. • Act as the first point of escalation for client issues, intervening as needed to resolve concerns and provide exceptional service. • Build and maintain strong relationships with Plan Administrators, Brokers, and other stakeholders to ensure retention and business growth. • Identify opportunities for process improvements and automation, driving initiatives to enhance operational efficiency.