Job Title: Work From Home-Online Hotel Coordinator-Entry Level About Us: We are a travel planning company dedicated to creating unforgettable experiences for every type of traveler. From romantic getaways and family vacations to group trips and business stays, we provide personalized hotel and resort booking services with care and attention to detail. Position Overview: We’re looking for a motivated and detail-oriented Online Hotel Coordinator to join our remote team. This is an entry-level role ideal for someone eager to begin a career in the travel industry. You’ll help match clients with the perfect hotel accommodations, manage bookings, and provide outstanding customer support throughout the planning process. Key Responsibilities: Assist clients in researching and booking hotel and resort accommodations Respond to inquiries via email, phone, or chat in a timely, professional manner Review client preferences to recommend suitable lodging options based on budget, location, and travel dates Manage reservation details and updates using booking tools and systems Maintain accurate client records and documentation Support post-booking needs such as changes, special requests, or follow-up questions Stay informed on current travel trends, hotel promotions, and destination offerings Qualifications: No prior travel industry experience required—training provided Strong communication and customer service skills Organized, dependable, and detail-oriented Comfortable working remotely and managing tasks independently Tech-savvy with basic knowledge of online platforms (booking systems a plus) Must be 18 years or older with reliable internet access and a computer Passion for travel and helping others plan great experiences What We Offer: Remote, flexible work environment Entry-level onboarding and continuous training Supportive team and professional development opportunities Access to industry tools and hotel booking platforms Travel perks and performance-based incentives Work Environment: This is a remote position with flexible hours. It’s perfect for individuals who are self-motivated, enthusiastic, and ready to start a fulfilling path in the travel and hospitality industry. $40,000 - $60,000 a year

Job Title: Fully Remote | Online Reservations Specialist Job Type: Flexible Schedule | Remote Work About Us We are a trusted travel planning company specializing in personalized travel experiences worldwide. We help clients plan unforgettable vacations, cruises, hotel stays, and group trips while delivering outstanding customer service and expert support. Position Overview: We are seeking dedicated and detail-oriented individuals to join our team as Online Reservations Specialists. In this fully remote role, you will assist clients in planning and booking a variety of travel services, ensuring a smooth and personalized experience. This position is ideal for those who love travel, enjoy working with people, and value flexibility in their work schedule. Full training and ongoing support are provided to help you thrive in this role. Key Responsibilities: Assist clients in researching and booking travel arrangements, including hotels, cruises, and vacation packages Provide accurate information about travel options, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online messaging Maintain accurate records of client interactions and booking details Collaborate with team members to deliver exceptional client experiences Stay current on travel trends, destinations, and industry updates Participate in virtual team meetings and training sessions Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer proficiency and reliable internet connection Interest in travel and helping clients plan memorable experiences Previous experience in customer service, hospitality, sales, or travel planning is a plus but not required What We Offer: Flexible, fully remote work environment Comprehensive training and access to booking tools and resources Supportive team culture and ongoing mentorship Income-earning possibilities based on performance Access to exclusive travel discounts and industry perks Opportunities for personal and professional growth $45,000 - $65,000 a year

Role Description We are looking for a Customer Service Specialist (Hebrew speaker) to support clinical trial campaigns by communicating with potential patients and providing accurate, empathetic information. - Support inbound and outbound communication with potential clinical trial participants - Provide clear information and guide patients through screening processes - Document interactions in CRM systems - Maintain high-quality communication and compliance standards Qualifications - 2–4 years of call center or customer support experience - Native-level Hebrew - High-level English (C1/C2) - Excellent verbal and written communication skills - Experience in healthcare or the medical industry is a plus - Familiarity with CRM and online collaboration tools Requirements - Operating hours: 08:00–17:00 local time - Expected workload: 2–3 hours per day - Training: 1–2 hours per day (Eastern Time) - Start date: 23 February 2026 (Tentative) Technical Requirements - Internet: Stable wired broadband connection - Hardware: - Processor: Minimum 1.8GHz (64-bit preferred) - RAM: 8GB or more - Storage: Minimum 10GB free - Screen: 1920×1080 resolution preferred - Wired USB headset - Operating System: - Windows 11 or later - macOS 13 or later Benefits - Hourly rate: €14 - 100% remote work - Flexible, project-based assignments - Long-term collaboration opportunities - Career development and learning paths - Gamification program (performance-based bonuses and paid holiday hours) - Freelance cooperation agreement Join Us If you are customer-focused, tech-savvy, and thrive in a fast-paced remote environment, we'd love to hear from you.

Role Description O Fretadão busca um(a) Analista de Atendimento para integrar nosso time e ser protagonista na geração de novas oportunidades de negócio. O desafio: - Proporcionar uma experiência de atendimento que se destaque pelo cuidado e respeito, garantindo que nossos clientes se sintam valorizados e bem cuidados por nós. O que você vai fazer: - Oferecer suporte multicanal com empatia e agilidade, garantindo que clientes internos e externos se sintam compreendidos e valorizados em cada interação; - Garantir o sucesso do cliente através de um atendimento proativo e de alta qualidade, superando as expectativas e metas de satisfação; - Manter uma comunicação clara, fornecendo informações relevantes para que o cliente se sinta sempre seguro e bem informado sobre o andamento de suas solicitações; - Colaborar de forma integrada com as equipes internas para garantir que todas as demandas sejam atendidas de maneira coesa e eficiente; - Alcançar as metas diárias de atendimento, sendo responsável pelo desempenho nas métricas de tempo de resposta e pesquisa de satisfação em todos os canais de atendimento. Qualifications - Ensino médio completo; - Experiência e familiaridade com plataformas de Help Desk ou CRM; - Conhecimento em ferramentas de comunicação digital (Google Meet, Slack e outras); - Noções de métricas de atendimento; - Capacidade de diagnosticar problemas rapidamente e direcionar soluções eficientes. Requirements - Cursos relacionados à área de experiência do cliente; - Inteligência emocional e empatia; - Gestão de tempo e priorização; - Proatividade e foco em soluções; - Curiosidade e pensamento crítico. Benefits - Flex food Swile – R$ 880,00/mês; - Cartão Mobilidade / Vale-transporte; - Plano de saúde Sul América (sem desconto para Fretonautas); - Plano odontológico Sul América (desconto integral para Fretonautas); - Seguro de vida; - WeWork – acesso a espaços de coworking em todo o Brasil; - Antecipação de salário Creditas; - Empréstimo consignado; - Auxilio Creche; - Licença maternidade e paternidade estendida; - Benefício farmácia; - Total Pass – bem-estar físico e mental com acesso a academias e estúdios; - Day off de aniversário; - Indicação de Fretonauta Talento; - Best Off – Clube de Descontos; - Parceria Open English – condições especiais para aprendizado de inglês.