• Promote and sell the product portfolio and services to achieve sales and revenue targets • Assess and analyze customer needs, respond to customer inquiries and suggest products and services to optimize their processes • You will work closely with internal cross functional teams and field applications specialists to implement successful strategies to grow the business • Coordinate and participate in marketing events to enhance customer engagement • Assess the potential of each customer and develop strategic account plans • Manage and build strong customer relationships for long term partnerships • Field based position, travel required (60%)

• Be the trusted advisor for key dealership partners, from Dealer Principals to Service Managers, ensuring seamless adoption of our software • Deliver exceptional onboarding, proactive support, and ongoing training to enhance dealership operations • Serve as the face of BizzyCar, fostering strong, lasting partnerships with dealership teams • Lead product implementations and communicate new features and updates effectively • Strategically align our software with dealership workflows to maximize efficiency and customer satisfaction • Conduct quarterly business reviews, ensuring dealerships achieve and exceed their goals with our solutions • Identify growth opportunities, including upselling additional features and driving renewals • Encourage dealerships to refer new customers, leveraging success stories and positive relationships • Collaborate with internal teams to continuously improve the dealer experience • Monitor account health using tools like HubSpot, proactively addressing challenges and ensuring retention • Analyze dealership performance metrics to deliver actionable insights and recommendations • Report on key performance indicators, contributing to BizzyCar’s growth and success

• Own outcomes for a larger, more complex book of business with midmarket/enterprise customers • Deliver consistent value reinforcement through: Strategic adoption cadences that drive admin and end-user adoption, Data-backed recommendations that tie adoption to business outcomes • Lead renewal negotiations and expansion motions, consistently achieving quarterly renewal and upsell quotas • Provide compensation strategy guidance, including plan design best practices, modeling considerations, and industry benchmarks • Identify and mitigate churn risks using data, usage trends, and customer conversations • Mentor Account Managers by sharing best practices, joining customer calls as needed, and participating in peer coaching • Partner cross-functionally with Product, Solutions, and Support to improve customer workflows and surface trends • Contribute to the development of adoption playbooks, process improvements, and scalable customer programs • Identify and implement AI-assisted improvements that streamline AM workflows and support more scalable customer management.

• Ensure Vive’s portfolio sales objectives across the country are met. • Develop and execute distribution strategies and Large Account Management Plans. • Establish productive and professional relationships with key personnel. • Use creativity and market knowledge for innovative ideas in business growth. • Work closely with the sales and marketing teams to support customer needs. • Translate national and regional distribution strategy to U.S. Sales team.