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QA Manager, Reporting Data Analysis
Location
California
Posted
80 days ago
Salary
$90K - $130K / year
Seniority
Lead
Job Description
QA Manager, Reporting Data Analysis
All Care To You
• Provide a functional manager role for all QA reporting data staff. • Conduct QA reviews and test work items before user acceptance testing and final approvals by key stakeholders. • Prioritize work items and requests from key stakeholders. • Create and update Azure DevOps board tickets to improve reporting automation for manual steps. • Identify any data quality/process improvement points, and create new or update SQL queries and stored procedures. • Develop, implement and oversee the use of data analysis and quality assurance tools. • Establish data quality standards (units, variable names) and develop policies and procedures for higher quality. • Analyze QA data to identify root causes of quality issues, track metrics, and predict future trends. • Design and implement data testing procedures, validating datasets and identifying inconsistencies. • Build and maintain reporting master document for each health plan and report by lines of business. • Document will need to be maintained as additional instruction or clarification is received. • Review all currently implemented compliance reporting technical specification documents and report template instructions to ensure current reporting logic and data definitions align with those requirements. • Document will need to be maintained once created as new reports as requested by the health plans. • Review all compliance report output to make sure the data aligns with the templates, all required information is complete, and data is in the correct format for each field. • Check all compliance reports to confirm all ran on time and without error. • Run any compliance reports manually ad-hoc as needed. • Creates SOPs and documentation for running each report manually. • Complete any manual steps to correct or make reports accurate. • Identifies and corrects corrupt or inaccurate records. • Drive process improvement of quality across all deliverables. • Running data queries to identify coding issues and data exceptions, as well as cleaning data. • Revise our procedures and documentation that govern our internal and external policies and processes. • Investigate and resolve questions and issues raised by audit activities. • Other duties as needed.
Job Requirements
- 10+ years’ experience analyzing healthcare data for quality assurance and testing.
- 5+ years’ healthcare administration experience.
- 2+ years’ experience leading and supervising other staff and stakeholders.
- SQL experience required.
- Proficiency writing up SQL queries and stored procedures.
- Proficiency using Azure DevOps, Outlook, Microsoft Teams, Zoom, Microsoft Office (including Word and Excel) and Adobe.
- Demonstrated experience in analytical/problem solving, data visualization/reporting, and strong communication with agile mindset.
- HMO/Medical Group experience preferred.
- EZ-Cap experience preferred.
- Detail oriented and highly organized.
- Strong ability to multi-task, project management, and work in a fast-paced environment.
- Strong ability in problem-solving.
- Ability to self-manage, strong time management skills.
- Ability to work in an extremely confidential environment.
- Strong written and verbal communication skills.
Benefits
- 100% employer paid medical, vision, dental, and life coverage for our employees.
- Additional employee paid coverage options available.
- Paid holidays.
- Birthday off.
- Unlimited PTO.
- 401k plan.
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