• Support internal business operations by coordinating workflows, maintaining documentation and trackers, supporting process improvements, and helping ensure day-to-day operations run smoothly as the company grows. • Execute and support recruiting and HR operations by coordinating candidates and interviews, managing onboarding and offboarding processes, maintaining employee records, supporting compliance-related activities, and assisting with HR processes such as documentation, benefits coordination, and policy implementation. • Coordinate internal projects and team initiatives by tracking timelines, action items, and deliverables, supporting meeting preparation and follow-ups, and assisting with internal communications and logistics. • Provide executive, administrative, and personal support by managing calendars, coordinating meetings and logistics, anticipating leadership needs, handling light correspondence, and ensuring timely follow-through in a confidential and professional manner. • Provide research, organization, and documentation support for business opportunities and internal initiatives to help leadership evaluate and execute on growth efforts. • Perform other administrative, operational, and coordination duties as needed to support the evolving priorities of a growing small business.

• Deploy AI tooling to automate repetitive workflows and scale ops capacity without just throwing headcount at problems • Build and own our reporting infrastructure — pipeline dashboards, funded volume, gain-on-sale, funnel analytics — so leadership has real-time visibility into what's working and what isn't • Lead LOS and PPE platform evaluation and implementation; translate what loan officers, processors, and compliance actually need into specs that get built • Own operational readiness for new product launches — pricing ops, channel strategy, making sure the machine is ready before the first file drops • Hunt down friction in the origination-to-close workflow and eliminate it — through automation, process redesign, or rallying the right people to make a call • Write the playbooks, training docs, and process guides that keep a fast-moving team aligned as we grow into new products and channels

Role Description - Create deliverables addressing common requests within your professional domain. - Review peer-developed deliverables to enhance AI research. - Collaborate with AI research teams to diagnose and solve domain-specific issues. - Work independently and remotely on your own schedule. - Contribute expertise to cutting-edge AI research. Qualifications - 4+ years professional experience in your respective field. - Excellent written communication with strong grammar and spelling skills. Requirements - Start Date: Immediately Benefits - Compensation: $90–$110/hour - Location: Remote - Duration: 3–4 weeks - Commitment: 30–40 hours/week Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process Details - For any help or support, reach out to: support@mercor.com

Role Description The Go-to-Market Business Operations Manager role is a critical contributor to our GTM strategy and how we drive the business. Within this role you will be responsible for managing strategic initiatives, annual planning efforts and other high profile projects. You will have the ability to drive major change and improvement throughout the organization, working closely with Sales, Customer Success, Marketing and Finance leadership to drive revenue growth and operational efficiency. This role will report to the VP of Sales Strategy & Operations. What You’ll Do - Analyze market trends, competitive dynamics and customer data to inform strategic decisions. - Gather insights from sales, customer and internal stakeholders to guide GTM strategies. - Own key workstreams for annual planning and in-year re-forecasting: capacity inputs, coverage strategy, investment tradeoffs, and execution plans. - Design and iterate on territory models and account assignment approaches across new business and expansion motions (e.g., geo/industry/segment, named accounts, overlays). - Develop quota methodologies and allocation frameworks that are data-driven, transparent, and aligned to growth goals and capacity assumptions. - Own strategic initiatives focused on pipeline growth, lead optimization, market segmentation, product rollout or other focus areas critical to revenue growth. - Help identify and prioritize high propensity verticals, geographies and use cases to drive focus within our Sales and Marketing organizations. - Build and maintain KPI trees and OKR frameworks for priority initiatives for Revenue Operations to implement and maintain. - Develop scalable reporting and dashboards for GTM performance (pipeline health, conversion, productivity, whitespace, attach/penetration, cohort trends) and surface actionable opportunities and risks. - Understand sales productivity and coverage, anticipate gaps and assist in developing solutions to drive improvements. - Create strategies around process optimization, cross functional coordination to drive consistency and alignment across all teams at IDC. - Run pilots and experiments on messaging, pricing, segments and design incentives to motivate sellers. Qualifications - Bachelor's degree in Business, Economics, Finance, Marketing, Data Science or equivalent. (Master's degree is a plus) - 6-10 years of relevant work experience. - Proven attention to detail and excellent problem-solving skills. - Strong verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams. - Broad knowledge of GTM Strategies, Territory/Quota design principles and Annual Planning. - Knowledge of sales and revenue forecasting processes and approaches. - Ability to work independently as well as part of a larger team. - Ability and willingness to interact cross-functionally, with all levels of the organization. - Skills: Analytical & Strategic Thinking, Business and Market Understanding, Salesforce, Advanced Excel and Data Modeling, Strong collaboration and communication skills, Agility & execution with a high degree of accuracy, Curiosity is a must with the ability to dig into the business independently to identify areas of improvement. - Attributes: Prior exposure to sales strategy, compensation design, performance culture, comfortable working with ambiguity and building a structure from scratch, and experience supporting cross-functional revenue teams. - Limited Travel Required (less than 10% of your time). Benefits - 15 vacation days (prorated based on start date) - 12 company-paid holidays - 6 paid sick days (prorated based on start date; may vary by state) - Medical, dental, and vision coverage - 2 floating holidays (prorated based on start date) - 1 volunteer day - 401(k) company match (IDC matches 3% on the first 6% of employee contributions) - Company-paid short-term disability - Company-paid life insurance - Company-paid parental leave Compensation Transparency At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner. The expected total annual compensation, depending on location and experience, is between $100,000 – $120,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.