• Lead statistical strategy across clinical programs to align with development objectives and regulatory expectations. • Provide statistical leadership for late-stage development, including pragmatic application of adaptive, Bayesian, or innovative designs where appropriate. • Draft and review SAPs, statistical components of protocols, regulatory submissions, and support regulatory interactions with global health authorities. • Mentor and develop a high-impact biostatistics team, including coaching, mentoring and performance feedback. • Collaborate with Biometrics leadership to establish, implement and enforce statistical standards, processes, and best practices. • Ensure high-quality, timely execution of statistical analyses in collaboration with cross-functional teams. • Apply advanced methodologies, including modeling and simulations to inform quantitative decision making while balancing feasibility, timelines, and scientific rigor. • Translate complex statistical concepts into clear, aligned, and decision-oriented communication for cross-functional teams and senior leadership.

• Create a distinctive, recognizable Upstart social persona and consistent presence across platforms. • Build measurable growth in reach, engagement quality, creator program impact, and campaign extension performance. • Stand up repeatable systems (OKRs, dashboards, rituals) that make social scalable over time. • Set content strategy and activation roadmaps to support and achieve brand messaging goals • Establish the roadmap, budget, and hiring plan to grow the function responsibly.

• Complete ownership of the renewal/RFP process, to include identifying strategic priorities of customer, developing the proposal, pricing and negotiating the deal to completion • Ensures that all proposals offer strategic opportunities for both the client and Cencora, while mitigating margin erosion to support plan • Best at listening to the client • Proficient at conducting whiteboarding and strategy sessions to uncover new profit drivers and opportunities • Organizes and ensures Quarterly client business reviews that align to and address strategic priorities of client and Cencora • Drives sales and account management for customers covered by regional account executives • Creates client "stickiness" by identifying areas to implement Cencora’s solutions and services • Identifies customer pain points, helps determines root causes and, documents underlying needs of each unique client and is accountable for engaging internal teams to resolve and meet client needs • Applies Cencora’s solution selling process and establishes trust through the creation and communication of value propositions and aligned outcomes • Delivers insightful and persuasive presentations that articulate the value of Cencora • Manages-team of Account Experience Liaisons to identify and address on-going servicing needs of assigned accounts • Gathers information, analyzes and develops strategies concerning dynamics that may affect area of responsibility, such as changes in customer ownership, new affiliations, current market share and targets of opportunities for new growth, customers' changing requirements, competitor strengths and weaknesses, and continually communicates these strategies internally using updates to written business plans and ongoing business communication • Accountable for revenue and profitability objectives in specific assigned accounts with the ability to understand and implement growth driving opportunities for each client • Demonstrates a deep understanding of the client’s needs during conversations with economic influencers, pharmacy, supply chain and the C-Suite • Regularly assess assigned accounts and effectively develop and manage a strategy to maximize selling results. • Works with internal network to leverage client growth opportunities • Utilize Cencora systems, such as Salesforce, to track client opportunities

• The Director of Customer Success is accountable for the overall success, retention, expansion, and executive alignment of Vatica + Cozeva’s most strategic and complex client relationships. • This role operates as a senior leader and trusted executive advisor, owning multi-product engagements across risk adjustment, quality, analytics, and clinical programs. • Lead high-performing client success and engagement teams, driving measurable client outcomes. • Influences product and operational strategy, ensuring Vatica + Cozeva are positioned as indispensable partners in advancing value-based care. • Act as a trusted advisor to senior client leadership, deeply understanding client strategy, regulatory pressures, financial goals, and operational constraints. • Ensure clients achieve measurable outcomes across risk adjustment, quality, and value-based care performance. • Oversee development and delivery of executive business reviews (QBRs) that clearly articulate value, performance trends, ROI, and future opportunity. • Serve as the voice of the client internally, influencing product roadmap, service design, and operational priorities based on aggregated client insights.