We are expanding our remote operations team and seeking a highly organized Travel Logistics Specialist to oversee booking coordination, scheduling management, and reservation accuracy for our clients. This role plays a key part in ensuring every detail is confirmed, documented, and executed smoothly from inquiry to final confirmation. The ideal candidate is proactive, detail-driven, and confident managing multiple timelines while maintaining clear and professional communication. This is a fully remote opportunity designed for someone who thrives in structured systems and values precision. What Youll Do: - Coordinate reservations, booking timelines, and scheduling logistics - Review confirmations to ensure accuracy and completeness - Communicate with clients to gather required information and provide updates - Track pending items and proactively follow up on outstanding details - Maintain organized digital records within established systems - Ensure a seamless handoff between inquiry, booking, and confirmation stages What Were Looking For: - Strong organizational and time-management skills - Clear, professional written and verbal communication - Ability to manage multiple client timelines simultaneously - Comfortable working independently in a remote environment - Tech-comfortable and confident navigating online booking platforms - Customer service, scheduling, or administrative experience (preferred, not required) Eligibility Requirement: Must be a citizen of the United States, United Kingdom, Mexico, Spain, Australia, or LATAM. Why This Role Is a Great Fit: - Fully remote flexibility - Structured training and ongoing mentorship - Access to established systems and operational support - Clear pathway for growth within a supportive team environment

• Automatiq is seeking a Customer Operations Analyst to help scale and optimize the systems, workflows, and operational intelligence that power our supply-side marketplace operations. • Reporting to the Manager, Customer Operations, this role sits at the intersection of operations, systems, analytics, and customer experience, ensuring that our services organization operates efficiently, makes data-informed decisions, and maintains strong marketplace health as we grow. • The Customer Operations Analyst will own the architecture and effectiveness of customer operations tooling, establish performance visibility across teams, and build the automation, reporting, and operational frameworks that enable scalable service delivery. • Success in this role is measured by improved operational outcomes — increased efficiency, reduced risk, and stronger team and customer performance. • This is an ideal opportunity for a systems-minded operator who enjoys connecting people, processes, and technology to solve complex operational problems.

• Адміністрування та оновлення внутрішніх платформ і баз знань • Координація запуску внутрішніх комунікаційних проєктів та кампаній • Підтримка аналітики каналів та підготовка базових звітів щодо ефективності комунікацій

• Build and maintain a robust pipeline of enterprise partnership opportunities that drive vehicle service demand across the Driven Brands network • Identify, target, and secure partnerships with organizations that influence or control vehicle service spending • Personally lead negotiations and closing of high-value enterprise partnerships • Develop repeatable playbooks and processes for identifying and acquiring new strategic partners • Establish and manage pipeline discipline, forecasting processes, and CRM tracking to support scalable growth • Drive revenue and transaction growth across existing fleet and commercial partnerships • Develop programs to increase service adoption, frequency, and cross-brand utilization within partner ecosystems • Expand the value of national and regional partner relationships through co-marketing initiatives, incentives, and integrated service programs • Cultivate long-term relationships with key enterprise clients to ensure sustained growth and retention • Build and lead a new B2B2C partnerships function focused on demand generation through partner ecosystems • Develop strategic partnerships with organizations that provide access to large consumer populations through employer benefits, memberships, or digital platforms • Identify scalable opportunities that can drive demand across multiple Driven Brands service offerings • Lead and develop the Driven Fleet team, managing national and regional fleet partnerships • Build and scale a B2B2C partnerships team • Recruit, mentor, and develop high-performing sales and partnership professionals • Establish performance metrics and accountability structures across the organization • Develop and execute a comprehensive go-to-market strategy for commercial partnerships aligned with Driven Brands’ growth strategy • Create scalable frameworks for partnership acquisition, activation, and growth • Integrate partnership programs across Driven Brands’ service platforms, including Take 5 Oil Change, Auto Glass Now, Maaco, CARSTAR, and other brands • Ensure partnership initiatives align with operational capabilities and deliver profitable growth • Establish KPIs and reporting frameworks to measure partnership performance and pipeline development • Manage departmental budgets • Monitor program performance, ROI, and profitability across all partnership initiatives