• Analyze business requests and translate into functional specifications • Develop and document deep business processes and domain knowledge • Capture use cases, user stories, and acceptance criteria for new requests • Develop artifacts to illustrate process flows using tools such as Lucidchart and Visio • Lead UAT planning and execution, including test cases, defect triage, and release readiness sign-off • Partner with Finance and Accounting stakeholders to map and improve end-to-end processes across Order-to-Cash (e.g., invoicing, credit/collections, revenue recognition inputs, and financial close impacts) • Define requirements for integrations and data flows between Salesforce and core finance systems (e.g., ERP/GL, billing, tax) to ensure accuracy, auditability, and timely downstream processing • Facilitate backlog grooming and prioritization in partnership with the Business Engagement Director • Responsible for understanding business requirements, creating/grooming user stories • Understand and perform Agile sprints, standard processes, tool entry (Jira or similar), and execution, • Maintain high-level familiarity with other IT system/business application capabilities and scope definition to make recommendations and ask relevant questions about upstream/downstream functionality intersection points. • Coordinate and perform system testing to ensure requirements are met. Work closely with project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off.

• Lead Revenue Systems-related Projects and support activities • Manage Revenue system processes • Maintain monthly system pre-close and close process activities • Support Disclosure reports and SSP Analysis process in Revpro • Understand, support, and tie-out Revenue reports • Manage System Upgrades • Use case testing and Regression testing for ongoing patches and upgrades • Design, document BRD, and test enhancements and customizations • Support UAT • Work on Revenue AI and RPA projects • Work on Revenue real time reporting and business intelligence projects

• Participate in highly complex projects in the automotive industry performing the following activities • Coach teams on writing high-quality needs and requirements • Improve decomposition, integration, and traceability • Reinforce standards for clear system boundaries and verification alignment • Clarify system boundaries, interfaces, and ownership • Facilitate cross-team alignment in ambiguous areas • Apply structured SE methods to reduce friction and decision churn • Support a focused pilot team using Jama • Establish best practices for requirement structure, hierarchy, and traceability • Collect and implement feedback and ensure tooling reinforces sound systems engineering thinking • Deliver focused workshops and 1:1 coaching • Introduce practical SE tools that improve clarity and reduce conflict • Influence across engineering, product, and program leadership without formal authority

• Participate in client interactions to funnel in specs, requirements required for system CPO system design • Support product design phase with DFM and FMEA guidance • Develop test strategy and quality control gates with the test engineering teams to support process control, as well as the data analysis for issue detection • Generate clear documentation of process steps, requirements, specs • Assist factory in translating these into work instructions and visual aids and verify these reflect correctly the requirements • Work hand in hand with process engineers in early R&D and NPI to analyze yield pareto, identify root causes through systemic approaches, and drive the process improvements to enable scalable manufacturing of complex systems • Devise process control mechanisms and guide the factory site in implementation • Collaborate with test, reliability, quality engineering teams to enable successful product manufacturing • Train and provide technical guidance to factory product engineers through manufacturing NPI and volume ramp phases • Maintain an ongoing engagement with the factory operations and engineering teams to continuously drive process and yield improvements • Keep abreast of new technologies pertaining to the co-packaged-optics systems with a focus on photonics packaging, fiber-optic connectivity, test and metrology methods and equipment • Perform other duties and responsibilities as required